Gazelle 是电子商务行业的领导者。我们帮助人们充分利用他们出色的设备，从而帮助他们充分享受生活。我们决心让不需要的东西变得珍贵，让废弃的东西变得珍贵，并彻底改变 iPhone、Android、MacBook 等智能设备的生命周期。这一切都是通过销售和购买二手设备来完成的，全部来自 Gazelle.com。 是什么让瞪羚成为最好的？ • 无附加合同或附加条件• 质量认证• 运营商兼容• 30 天退货政策• 无隐藏费用和诚实定价• 快速、简单和安全• 放心销售和购买的安全性 作为OG 手机经销商，可以追溯到2007 年，我们创建了Gazelle.com，提供简单的在线以旧换新服务，提供即时报价。我们的商店于 2014 年开业，为人们提供了购买新智能设备的绝佳选择。如今，Gazelle 已发展成为全国领先的电子产品以旧换新网站，用于购买和销售经过认证的二手设备。我们帮助成千上万的客户节省了他们日常使用的设备的费用，并为那些希望让他们的旧设备获得第二次生命的人提供了付款。请分享您的经验，帮助我们为您做到最好！
以上内容由商家自行提供，未经平台核实。Gazelle（www.gazelle.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 202 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：61% 给出 4 星及以上，同时 35% 打了 1 星；商家回复了 99% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。
大多数评论者对他们的整体体验感到满意。消费者始终发现翻新手机和各种其他设备品质卓越，通常可以像全新产品一样无缝运行。人们真正欣赏他们大量的移动电子产品所提供的合理和公平的价格。许多买家经常注意到运输过程非常快，他们购买的商品很快就送到家门口。 然而，一些人提到，他们的包裹在运输途中遭遇了严重的递送延误或完全丢失。一些客户还指出了货运中物品丢失或处理复杂的订单解决程序等令人沮丧的问题。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。精选私人拥有的物品，可节省大量成本。
Hi Michael, We are so glad to hear that you appreciate our selection of pre-owned items and the significant savings we offer. Thanks so much for choosing Gazelle and the awesome review! We hope that you come back to us in the future! -Gazelle Support
电话原定于周五到达，我们派人从外地来处理与新服务提供商的电话会议信息传输，但电话直到周二才到达。 截至下周五尚未完成转账。
We are truly sorry to hear about the significant delay in your phone's arrival and the disruption it caused to your planned conference call and information transfer. We understand how frustrating this must have been, especially with someone traveling to assist. We are reviewing our delivery processes to prevent such occurrences.
重复买家。 我一直收到 Gazelle 的优质产品。以后还会继续购买。
We truly appreciate your continued loyalty and are delighted to know you've consistently received quality products from us. Thank you for your trust!
快速的运输和整体客户服务很棒。 我计划购买更多物品。再次感谢您。
We're so happy to hear that you had a great experience with our fast shipping and customer service! We truly appreciate your kind words and look forward to your future purchases.
手机看起来很新，性能也很好，我的祖父对它非常满意，这才是最重要的。
We're so happy to hear that the phone looks brand new and is working great! It's wonderful to know your grandfather is pleased with it. Thank you for sharing your positive experience!
很快就找到了一款价格公道的手机，而且运行完美。
We are so happy you quickly found a phone at a fair price and that it's working perfectly for you! Thank you for your wonderful feedback.
他们做了一切预期的事情。这很容易。
We are so pleased to hear that your experience with us was easy and met all of your expectations. We truly appreciate your positive feedback!
你爱瞪羚！始终快速高效！谢谢你！
WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!
We are so happy to hear you received your iPhone and are pleased with the price! Thank you for taking the time to share your positive experience.
我6月1号买了翻新机，预计5-7天就到了，后来延长到了13号。现在已经是 6 月 30 日了，我仍然没有收到包裹，也没有得到延迟的原因。
We sincerely regret the extended delay in your refurbished phone's delivery and the lack of communication. We are actively investigating this shipping issue to provide you with a resolution. Please contact us back at [email protected], so we can assist you.
这些年来从Gazelle买了很多手机。从来没有失望过。
We're so glad to hear about your continued positive experiences with us over the years! We truly appreciate your loyalty.
工作人员很好！
Thank you so much! We're glad to hear our team made a great impression. We appreciate your kind words!
走开！糟糕的客户服务和欺骗性的以旧换新行为。 他们的客户服务绝对糟糕。这些代表完全没有受过训练，很困惑，并且不断提供不正确的信息。更糟糕的是，他们以 0 美元的折价处理了我的一部手机，而我明确表示从未接受过这一交易。他们基本上免费拿走了我的手机。如果您打算用他们的手机以旧换新，请务必小心！
We're truly sorry to hear about your frustrating experience with our customer service and the trade-in process. We understand your concern regarding the $0 trade-in value for your cellphone and the feeling that your device was taken without your consent. We strive to provide accurate information and fair evaluations, and we regret that we fell short in your case.
有人告诉我我的包裹将于 23 号到达，现在是 29 号，我的包裹仍在肯塔基州？
We understand your frustration regarding the delayed delivery and the current location of your package. We are actively looking into this shipping discrepancy for you. Please contact us back at [email protected], so we can assist you.
在过去的 6 年里，我和我的 2 个孩子至少从瞪羚那里得到了 10 部手机。 付款计划非常简单方便。我会向那些没有足够钱预先购买手机的人推荐它们。交货速度超级快。两天后我就收到电话了。
WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!
喜欢我的 iPhone 14，看起来很新
WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!
We are so glad everything arrived perfectly. Thank you for your kind words, we'll pass it back to our team!
我是以前的顾客并且非常高兴。我从 Gazelle 购买了三部 iPhone，它们都很完美。我喜欢能够购买一部价格合理且不会让我多年付款的手机。走吧，瞪羚！
We're so happy to hear you've had such positive experiences with your iPhone purchases! It's wonderful to know our phones meet your needs. Thank you for your continued support!
产品发货很快并且与描述的一样。状况非常好。
We're glad it arrived quickly and met your expectations. Thanks for choosing Gazelle!
一个月前订购了一部手机，但从未出现。客户服务根本没有帮助。首先他们不承认包裹迟到了。然后他们让我填写一张表格。两周后他们才承认我提交了表格。一个月过去了，电话还没来，瞪羚也没有退款。 编辑：作为对 Gazelle 的回应，我确实在三周前开始联系他们，并使用了他们在这篇文章中建议的同一电子邮件。他们宁愿在网站上公开回应，也不愿实际提供客户服务。
We sincerely apologize for the frustrating experience you've had with your recent order and the lack of resolution from our customer service team. We understand how disheartening it is to wait so long for a phone that never arrived and to feel unheard. We are actively looking into this matter to improve our processes. Please feel free to contact us at [email protected] so we can better assist you.
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