优质的客户服务
虽然我最终不得不致电客户服务部,但他们照顾了我,我得到了我想要的产品。谢谢。
We're so glad our customer service team could assist you and ensure you received the product you wanted. Thanks for your kind words!
Gazelle 是电子商务行业的领导者。我们帮助人们充分利用他们出色的设备,从而帮助他们充分享受生活。我们决心让不需要的东西变得珍贵,让废弃的东西变得珍贵,并彻底改变 iPhone、Android、MacBook 等智能设备的生命周期。这一切都是通过销售和购买二手设备来完成的,全部来自 Gazelle.com。 是什么让瞪羚成为最好的? • 无附加合同或附加条件• 质量认证• 运营商兼容• 30 天退货政策• 无隐藏费用和诚实定价• 快速、简单和安全• 放心销售和购买的安全性 作为OG 手机经销商,可以追溯到2007 年,我们创建了Gazelle.com,提供简单的在线以旧换新服务,提供即时报价。我们的商店于 2014 年开业,为人们提供了购买新智能设备的绝佳选择。如今,Gazelle 已发展成为全国领先的电子产品以旧换新网站,用于购买和销售经过认证的二手设备。我们帮助成千上万的客户节省了他们日常使用的设备的费用,并为那些希望让他们的旧设备获得第二次生命的人提供了付款。请分享您的经验,帮助我们为您做到最好!
以上内容由商家自行提供,未经平台核实。Gazelle(www.gazelle.com)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 202 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:61% 给出 4 星及以上,同时 35% 打了 1 星;商家回复了 99% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。
大多数评论者对他们的整体体验感到满意。消费者始终发现翻新手机和各种其他设备品质卓越,通常可以像全新产品一样无缝运行。人们真正欣赏他们大量的移动电子产品所提供的合理和公平的价格。许多买家经常注意到运输过程非常快,他们购买的商品很快就送到家门口。 然而,一些人提到,他们的包裹在运输途中遭遇了严重的递送延误或完全丢失。一些客户还指出了货运中物品丢失或处理复杂的订单解决程序等令人沮丧的问题。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。虽然我最终不得不致电客户服务部,但他们照顾了我,我得到了我想要的产品。谢谢。
We're so glad our customer service team could assist you and ensure you received the product you wanted. Thanks for your kind words!
尚未收到产品。 6 月 18 日订购,预计上周一交货。 🤷♀️
We are very sorry your order has not arrived. We understand your frustration and are looking into this delivery delay for you. Please feel free to contact us back at [email protected] so we can better assist you.
我有很多手机可供选择,而且价格也不错。我不仅会再次向您购买,还会向您推荐。
We're so glad you found great phones at good prices! We appreciate your kind words and recommendations. Thank you!
轻松订购,优质产品。
We're so happy you found ordering easy and are pleased with the quality of our product!
电话在邮件中丢失了。您可以看到我没有收到,但在我填写电话并查看表格之前不会退款。我儿子费了好大劲才买了这个手机。在我们得知这件商品已退款之前,他无法再获得另一件。
We are truly sorry to hear about the lost phone and the distress this has caused, especially given your son's hard work. We understand your frustration and are actively looking into this matter to help resolve it. Please feel free to contact us at [email protected] so we can better assist you.
我对购买的 iphone 14 很满意。我的儿子从你们那里购买了几部手机,他说他对你们公司的信任超过了其他公司。谢谢你干得好!
We are so pleased you are happy with your new iPhone 14! We appreciate your kind words and trust.
在检查过程中,有人谎称我的设备与所引用的设备不同,并且我的屏幕破裂了。 这导致支出大大低于报价。 无法与任何可以提供帮助的人交谈。 现在写信给 BBB。
We are concerned to hear about your experience with the inspection and the resulting payout. We want to assure you that we are taking your feedback seriously and will review our processes to prevent similar situations.
正如所描述的,在描述的时间到达,沟通非常好。
We're so glad to hear everything arrived as expected and our communication was excellent. Thank you!
订购了一部 256GB 的手机,却多次收到 128GB 的电子邮件,但没有回复,最后我打电话给呼叫中心,他们非常不专业。我以前从这里买过手机,但再也不会与他们做生意了。
We are truly sorry to hear about the incorrect phone you received. We appreciate you bringing this to our attention and will investigate this issues immediately to improve our processes. We are awaiting on the device being in transit to us to continue with the return process as our customer representative informed you during the interaction.
交货及时,手机很好,需要弄清楚一些事情来转换联系人等
We're happy to hear you're enjoying your new phone! We can help with contact conversion. Feel free to contact us at [email protected], so we can assist you.
产品始终可靠并按承诺到达。当我急需时,我的绝对首选!
WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!
我知道您有 72 小时的时间回复。我的手机被 AT&T 屏蔽,因为前任拥有者有未清余额。 我正在等待,看看是否(希望)我可以归还目前无用的手机。 我无力支付另一部手机的费用,并且没有手机,只能依靠 Gazelle 客户服务的摆布。 我希望在取得有利结果后更新此评论。
We appreciate you sharing your experience. We recognize the frustration of being without a working phone due to this unexpected issue. We were advised that the order it's being return to us as well as our representative provide you the next steps. Please feel free to contact us at [email protected] so we can better assist you or answer any questions you may have.
这是我第五次从 Gazelle 购买!一直是我去的地方!我确实提到了我认识的每个人!送货太棒了! 2天!我对这家公司的服务感激不尽!
We are so happy to hear about your positive experience and continued loyalty! We truly appreciate you referring us to others. Thank you for your wonderful feedback!
We are truly sorry your order was lost again. We are looking into this issue. Please feel free to contact us back at [email protected] so we can better assist you.
我收到了 iPhone 14 Pro Max,到达后它到处都是划痕,但网上说状况良好,如果我知道我会收到划痕的手机😡
We are concerned to hear about the condition of your recent phone delivery. We were informed that the condition selected was fair condition, nonetheless if the device do not meet your expectations. Please feel free to contact us back at [email protected] so we can better assist you.
交付的手机状况比预期的要好,速度快且包装完好,随时可以使用并转移旧手机上的所有内容。
We're so glad to hear you received your phone in excellent condition, quickly and well-packed! We appreciate your kind words.
与瞪羚打交道的经历很好。
We are so glad you had a good experience. We appreciate your kind words.
We are so glad you are happy with your new phone. Thank you for your kind words!
这是我们第四次从Gazelle购买手机,还没有出现任何问题!我们从沃尔玛买了一部翻新 iPhone,但必须在 3 周内退货。
We're so glad to hear you've had consistently positive experiences with our phones, especially after a less-than-ideal experience elsewhere. Thank you for your continued trust!
状况比预想的要好! (我收到的状态“良好”)下次需要升级时将再次订购。
We are so happy to hear the condition exceeded your expectations! We appreciate your kind words and look forward to your next order.
共 202 条符合条件的评价