GMKtec was established in 2019 as a high-tech brand focused on innovation in technology. With integrated research, development, and production, GMKtec delivers cutting-edge Mini PCs to enhance work, lifestyle, and entertainment.Collaborating with industry leaders like Microsoft, Intel, and AMD, GMKtec is dedicated to advancing technology and improving lives, striving to create a globally competitive, first-class brand.
I have 2 GMKtec PCs. One is a NucBox3 that I've had over 2 years. It's been very reliable. It is running Win11 Pro and I use it to run Blue Iris, the opens source DVR program that runs my 4 cameras for home security. It runs 7 x 24 and I've never had a problem with the machine.
The 2nd machine is a NucBox K7 that I use as my home office PC. Also Win11 Pro, Office 365, Zoom, Google Drive, DropBox, etc. It performs really well and also without any problems. I am a Microsoft Insider, so I'm usually running the latest Windows release candidate.
I have found customer support to be responsive. It's important to communicate clearly and factually. This helps to mitigate any issues of international communication. It's necessary to communicate about bios and driver updates for GMKtec specific firmware.
In my experience, GMKtec produces a high quality, good performing product and supports it adequately well.
GMKtec 回复2026-04-02
Thank you very much for your detailed and thoughtful review. We truly appreciate you taking the time to share your experience with both your NucBox3 and NucBox K7.
We’re also glad to know that our customer support has been helpful to you. We completely agree that clear and detailed communication makes a big difference, especially for BIOS and firmware-related support.
If there is anything we could further improve to make your experience even better, we would truly value your suggestions. And if you feel that your overall experience reflects a 5-star standard, we would greatly appreciate it if you would consider updating your rating.
Thank you again for your support and trust in GMKtec.
Best regards,
Cindy
Customer Support Team
I recently purchased a mini PC from this website. The GMKtec NucBox K13 Mini PC Intel® Core™ Ultra 7 256V.
I am super happy with this purchase, and I am happy with the company GMKtec. They have good customer support and reply back to your inquiries quickly.
The K13 256v has a price to performance that is superior to many other offerings. The product also has great customization features that other brands do not have.
It plays games flawlessly and does everything i need it to in order to replace my large desktop. I cannot wait for GMKtec to release their new 388H chip, as i will be buying that too!
GMKtec 回复2026-03-31
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that you’re enjoying your NucBox K13 and that it’s meeting your expectations for both performance and versatility. Your support and kind words about our customer service truly mean a lot to us.
We’re excited to bring you even more powerful products in the future—stay tuned!
Thanks again for your support!
I don't write a lot of reviews. Because I am just to lazy and don't really care about most matters that go wrong. I accept that as part of life. But NOW this time with the same company they really really really got me mad as hell.
So in a nutshell my last review about GMKtec was simply that I had GMKtec EVO-X2 AMD Ryzen mini pc in my shopping cart for about 1600 euro. They removed it and raised the price to about 2800 euro. That was my complaint and I wrote my experience here on Trustpilot. I would have moved on with my life, BUT GMKtec contacted ME as you can see in my previous review. And I quote their response "Thank you for your feedback.Could you please let us know which configuration you are interested in? If you would like to proceed with this mini PC, we can apply for a special discount for you"
THEY contacted ME to contact them for a special discount. I assumed they would offer me to buy the mini pc for the price I had it in my cart or something similar. BUT NO not GMKtec, they are a special kind of company.
So after I contacted them for the special discount offer. They told met that they can not offer me a special discount. Then why the hell would you even contact me to offer me a special discount that you can not offer. What kind of logic is that. So basically they just wasted my time for nothing. All they had to do was just not contact me if you are not going to offer me the product. for the price that I had it in my shopping cart. For some reason they like to toy with their customers.
Great customer service GMKtec! Ofcourse I don't mean that. For the people that don't understand sarcasm. If I could give lower than 1 star I would. Never ever have I been this fooled by a company.
GMKtec 回复2026-03-31
Dear Carlos Martis，
We’re truly sorry for the frustration and disappointment caused by your experience. We completely understand why this situation would feel confusing and upsetting.
You are absolutely right to expect clear and consistent communication. In your case, our initial response about applying for a “special discount” did not lead to a concrete offer, and this was not the experience we intended to provide.
To clarify, pricing and promotions may change due to supply and configuration differences, but we should have communicated this more clearly instead of raising expectations that we could not fulfill.
Your feedback is important to us, and we will use it to improve how we communicate with customers in the future.
Sincerely,
GMKtec Customer Support Team
My experience with a GMKtech Mini PC has been honestly impressive, and it completely changed how I see compact desktops.
First of all, the performance is incredible for such a small device. Models like the NucBox series come equipped with powerful processors like AMD Ryzen 5 or Ryzen 7, delivering smooth multitasking, fast processing, and even light gaming without any struggle. What amazed me most is how this tiny machine can handle office work, content creation, and everyday computing so effortlessly.
The design is another thing I absolutely love. It’s compact, sleek, and built with premium materials like aluminum, giving it a modern and durable feel. It saves so much desk space while still looking clean and professional perfect for both home setups and workstations.
Connectivity and versatility are also top-notch. With multiple ports, fast networking options, and support for upgrades like SSD and RAM, it feels like a full desktop experience packed into a mini box. Whether I’m connecting multiple displays or expanding storage, it handles everything smoothly.
What really stands out to me is the balance power, size, and value all come together perfectly. GMKtech has managed to create a device that is not only efficient and reliable but also surprisingly powerful for its size.
Overall, I genuinely think GMKtech Mini PCs are an outstanding choice they’re compact yet mighty, stylish yet practical, and easily one of the best solutions for anyone who wants high performance without the bulk.
GMKtec 回复2026-03-25
Thank you for the 5-star review! We truly appreciate your support and hope to serve you again in the future！
I wanted to share my experience with a GMKtec Mini PC in case it helps others.
I purchased the system in March 2025, and within a relatively short time it started having boot issues and became unreliable. After that, I contacted GMKtec support and followed all the troubleshooting steps they requested.
To their credit, they did respond, but the process has been very slow and frustrating. After multiple rounds of troubleshooting, I was asked to return the unit. I shipped the device back at my own expense, and since then I have been without a working PC for over a month.
There has also been confusion around shipping and tracking. I was initially told a replacement was shipped with an expected delivery time, but later received another message saying it was shipped again with a new delivery timeline. This lack of clarity has made the experience even more frustrating.
One important thing to be aware of is that GMKtec does not appear to have local support. Everything is handled internationally, so replacements and returns can take a long time.
At this point, I am still waiting for a resolution. Being without a PC for this long has been very inconvenient.
Overall, my experience has raised concerns about both product reliability and after-sales support. I would recommend that potential buyers carefully consider the support process and possible delays before purchasing.
GMKtec 回复2026-03-23
Thank you for sharing your detailed experience with us. We sincerely apologize for the inconvenience and frustration you have encountered while using your GMKtec mini PC.
We deeply regret that the initial startup issues, system instability, and delays in troubleshooting, return, and replacement logistics have significantly impacted your work. We understand that being without your computer for an extended period is highly inconvenient.
To ensure your issue is resolved as quickly as possible, we would like to coordinate with you directly. Please contact our after-sales support team at [email protected] and provide your order details. We will prioritize your case to expedite the replacement or repair and will make every effort to minimize further delays.
If your concerns are addressed through this process, we would greatly appreciate your consideration in updating or removing the public review so that we can maintain an accurate reflection of our commitment to customer support.
I had a GMKtec EVO-X2 AMD Ryzen™ AI Max+ 395 Mini PC for €1,589.00 in my store cart and they removed it and raised the price to €2.729,99. I got an email confirmation that the deal would expire on april 6. Contacted the support they said. That the price is only raised by €300 euro. That was the response.
GMKtec 回复2026-03-19
Thank you for your feedback.Could you please let us know which configuration you are interested in? If you would like to proceed with this mini PC, we can apply for a special discount for you. I hope you can delete the comment and then resolve your issue amicably.
Consistently improving products and great value for money
I’ve used several GMKtec mini PCs over time, including the Evo X2, K8 Plus, Evo X1, and G3 Plus, and my overall experience has been very positive.
One thing that really stands out is their commitment to continuous improvement through BIOS updates. For example, the Evo X2 initially had some thermal issues, but GMKtec rolled out multiple BIOS updates over time that completely resolved them. Now it’s easily one of the best Ryzen AI Max+ 395 mini PCs available. What impressed me even more is that some more established competitors faced similar issues but didn’t address them nearly as effectively or quickly.
Another big advantage is pricing. Even during periods when RAM prices increased, GMKtec kept their mini PC pricing competitive instead of passing on large increases to customers. The Evo X2 is a great example—it may be slightly higher than its launch price, but it still remains one of the most affordable options in its category.
Finally, the build quality is excellent. From the chassis materials to the SSDs and RAM they use, everything feels premium and well put together.
Overall, GMKtec offers a strong combination of performance, value, and long-term support. Based on my experience across multiple models, I would definitely recommend them.
GMKtec 回复2026-03-19
This is one of the most detailed and thoughtful reviews we’ve seen—thank you 🙌
Really glad you noticed the BIOS improvements on EVO X2. Long-term optimization and continuous updates are something we take very seriously, especially for high-performance AI machines.
It means a lot coming from someone who has used multiple GMKtec models. Thanks again for your support and recommendation 🚀
Brilliant little pc with a big punch, I've hooked mine up to an egpu rtx 4070ti super using the occulink connection works great for the workload I use it for.
GMKtec 回复2026-03-19
Thank you for the 5⭐! Happy to hear the performance met your expectations—enjoy your setup 🚀
Greetings, I purchased my GMKTec Nucbox M6 Ultra last year and it's performance is honestly astounding. I haven't had any FPS issues/crashes/stuttering with any games or applications I've run and this mini pc doesn't take long to start up either! I've enjoyed this pc so far, the only thing that took a while was receiving the pc but if you're patient it's worth the wait. 😌
GMKtec 回复2026-03-19
Thanks for your feedback and support!
We appreciate your suggestion on shipping and tracking—this is something we’re actively working to improve.
Glad you’re enjoying the product overall 🙌
I love their products and customer service. Ordering from their website was simple and the delivery expectations was easy and realistic. The package arrived safe and without any issues. The product was amazing (K4). I used it for work, streaming and gaming. I mean there are games where I maxed the settings and it still worked fine. I loved the product so much, I ordered another model (that is a story for another day)
GMKtec 回复2026-03-19
Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌
I purchased a GMKtec mini workstation from Walmart on 12/28/2025 it arrived 24 hours later shipped direct from GMKtec to my door, fantastic service. This was advertised at such a great price,1/3 of compairable full size pc, I thought after reading reviews I would order it. It was extremely well packed. Setting up and turning it on was my next surprise, this little baby is a rocket ship. I ordered it with an Intel processor, 32 gb ram, 1 tb ssd, and windows 11 pro. It has very good amount of software( not much bloated) which is very nice . I paired it with a 24" Crua monitor and wired jgaming keyboard and mouse. After 2 months using almost daily zero problems. Only problem was where I placed it on my desk made it a little hard reach the many usb ports so I added a USB hub. I would highly recommend purchasing any of GMKtec products.
GMKtec 回复2026-03-19
Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌
Best number one PC experience I’ve ever had along with customer service great products with performance all around five stars very well deserved. Wouldn’t go with anyone other.
GMKtec 回复2026-03-19
Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌
Purchased my G3 mini pc direct from GMKtech some months ago. Communication from the point of order to physical delivery was superb. The PC had exceeded my expectations, easy set up and fantastic build quality. I will be buying a second PC very soon. Highly recommended.
GMKtec 回复2026-03-19
Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌
It seems that a lot of poor reviews are from warranty and shipping.
My experience has been a 5/5.
Shipping: I ordered it on their website and 5 days later, I've received it. The order came from their warehouse in Delaware. All shipping details were communicated and tracked via Fedex.
Product: I've gotten a G9 that works as my router, which is using ProxMox and OPNSense. I'm surprised I got it for less than $200. It's flawless. I have 6GB of RAM and 2 CPU cores on OPNSense. 6GB of RAM and 2 CPU cores on ProxMox. I am considering creating another LXM for NAS or Home OS.
Warranty: I can't speak on warranty, as this product has been flawless, but I would like to note that this is less than $200 for a full mini pc. Currently, a G Skill or a Corsair 16gb Ram is $250.
6/25/26: I had an issue with my device. I emailed gmktec support, and they promptly responded back to me. Gave me solutions on what to do, and we both agreed on the collaborative result. Great support!
GMKtec 回复2026-03-19
Really appreciate you taking the time to share such a detailed experience 🙌
Glad to hear everything—from shipping to performance—met your expectations. A 5-day delivery from our warehouse with full FedEx tracking is exactly the experience we aim to provide.
Also great to see the G9 being used with Proxmox and OPNsense—that’s a solid setup. Getting that level of performance and flexibility at this price point is what we strive for.
I bought the GMKtec EVO-T1 AI Mini PC. The mini PC itself works great, got the 96gb RAM option to run larger AI models locally mostly but also plan on using it for home labbing eventually.
The shipping was a lot slower than what I was expecting. I am guessing it came from China rather than the US location because it took over 2 weeks to arrive. The tracking info was confusing, I suggest GMKtec use a more reliable and known courier for tracking info because the info on tracking updates made no sense and didn't have a timeline of when the mini PC was scheduled to arrive.
Overall very great experience and plan on buying some of the smaller/affordable mini PCs to test some other self hosted and local operations
GMKtec 回复2026-03-19
Thank you for sharing your experience with the GMKtec EVO-T1 AI Mini PC. We’re delighted to hear that the machine is meeting your expectations and supporting your AI and home lab projects.
We sincerely apologize for the longer-than-expected shipping time and any confusion caused by the tracking information. Your feedback is very helpful, and we are actively reviewing our logistics and courier options to improve delivery clarity and speed in the future.
We truly appreciate your support and interest in our mini PCs. If you plan to explore other models or need guidance on setup or performance optimization, our team is always happy to assist at [email protected].
I've bought a GMKtec M3 Ultra (Intel 12th Core i7) and added my own RAM (2 × 32GB) and two M.2 SSDs — careful here, as the board takes two different flavours: one SATA and one PCIe (NVMe), so make sure you buy accordingly or one drive simply won't be recognised.
So far so good. I needed a compact PC for university, running Proxmox bare metal with a bunch of virtual machines and containers, plus a separate Windows 11 partition for Type 2 hypervisor work. This little thing just delivers: plug in a monitor, keyboard, and mouse, and you've got a surprisingly capable machine running multiple VMs simultaneously without breaking a sweat.
And the price? $299 for the bare machine — an absolute no-brainer. Add your own RAM and storage to taste, and you've built something genuinely powerful for well under what any comparable pre-configured system would cost you.
GMKtec 回复2026-03-19
Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌
I love GMKtec M8, it is thebest for me.
This is a capable PC for media work and a great all-around mini-PC for daily use. The item came well-packaged, and setup was easy. The old computer fan was audible across the room, while this Nucbox operates much more quietly. Does not take up too much space. It is a good value for the price. There are multiple ports for multiple monitors, but I am currently using a single monitor setup.
GMKtec 回复2026-03-19
Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌
I have the K10 Nucbox 64gb/1tb and the Evo T1 96gb/2tb. I set up the k10 as a family unit and it’s used for everything. I really like that machine and was so happy with it, I wanted a “better”, more powerful machine for my personal home office. I REALLY wanted the AMD Ryzen 9 because I have always preferred AMD to Intel. I actually ordered the Evo by mistake. I thought I was buying an AMD machine on Amazon but was looking through so many I got confused and bought this one. Tried to cancel it and buy the AMD machine but for some reason it said it couldn’t deliver it for four months! So I have another Intel i9 chip and honestly, I like my K10 better. It’s basically the same hardware but I’ve had more issues with the Evo. It seems WAY too slow for having 96gb of Ram. AND FOR THE PRICE!! I like GMKtec. I’ve had decent experience with them. I wish they didn’t come with Windows 11 pro and all the bloat that comes with it. But overall, not bad.
GMKtec 回复2026-03-19
Thank you for sharing your detailed experience with both the K10 NucBox and Evo T1. We truly appreciate your honesty and the time you took to explain your situation.
We completely understand your frustration regarding the Evo T1’s performance, preinstalled software, and the unintended order mix-up. Your feedback is valuable and helps us improve both our products and user experience.
If you wish, our after-sales team can assist with optimizing the Evo T1’s performance, including guidance on removing unnecessary preinstalled software to make your system run faster. Additionally, if you prefer, we can discuss upgrade options, warranty support, or potential solutions that better align with your expectations.
We are committed to ensuring our customers are satisfied and hope we can turn this experience into a positive one for you. Please feel free to contact our team at [email protected], and we will gladly assist you.
Thank you again for your continued support of GMKtec.
