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Headphones.com

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202 条评价

4.7202 条评价
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关于 Headphones.com

数据更新
网站
www.headphones.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
190 条评价
差评回复率
27%(3/11 条)
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商家自述

Headphones.com is the world's best headphone and home audio store and an authorized dealer for Focal, Audeze, Meze, Astell & Kern, iFi, Chord, Audioquest, Mr Speakers, Hifiman, Audio Technica, SPL, Naim, Empire Ears, 64 Audio, Beyerdynamic, Cayin, Grado, Mytek and Stax

以上内容由商家自行提供,未经平台核实。

Headphones.com靠谱吗?

Headphones.com(www.headphones.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 202 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 27% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional customer service, noting that the support team is extremely responsive, knowledgeable, and always ready to help. Buyers also appreciate the fast delivery and smooth purchasing process when acquiring their favorite audio gear and equipment. Some reviewers were not happy with order fulfillment, mentioning unexpected shipping delays and long wait times for pre-ordered items. A few shoppers occasionally experienced issues with open box products arriving damaged or defective upon arrival. Despite these occasional setbacks, most individuals remain very satisfied with their overall shopping journey.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

购买已退款。

此评论仅基于最近从耳机网站购买的产品。 在观看评论并想使用我的礼品卡后,我完全出于一时兴起订购了 CrinEar Daybreak IEMS。 不幸的是,我收到了似乎有缺陷的产品(左声道没有声音),要求退货退款,没有人反对,客户服务提出了换货,但我拒绝了。 通过电子邮件发送了退货标签,并于第二天通过联邦快递寄回。 公司发放的购买信用证,我等着看它是否出现在银行对账单上。 感谢公司的退货政策。我一定是运气不好。 :(

最近延迟的订单

我最近去过纽约 canjam,并推迟了直接从 Dan Clark Audio 或 Audio 46 购买,因为我从 Headphones.com 获得了更好的折扣。在我的订单几天没有发货后,我怀疑该商品在下订单时实际上已经缺货,因此我联系支持人员询问它是否实际上已经售空,因为我之前下的订单实际上已经发生了这种情况。 我被告知我已经购买了最后一个单位,并且很快就会发货。又过了几天,它还没有发货,我问我是否可以换成另一种电缆的变体,如果它会发货得更快,但又过了一天,没有任何进展,我感到沮丧,并在这里写了一篇负面评论。 第二天,我收到了塔伦·利西摩尔(Taron Lissimore)发来的电子邮件,随后与他进行了简短的通话。由于一些库存跟踪问题,我的订单实际上缺货,而且我的 6 个月之久的预购很快就会补货。他给了我订单和预购 20% 的退款,外加一张 250 美元的礼品卡。他们联系了 DCA,让他们将我几天前收到的订单直接运送给我。 经过多年购买耳机、入耳式耳机和扬声器,这是我第一次负面经历,而 Taron 竭尽全力让事情变得正确。

Focal Clear a Exceptional value.

Focal Clear are 5 years old model. When they came out , they had raving reviews. Technology of headphones , having changed in five years. What has changed is the value of a five year old headphone model. $790.00. This headphone was originally $1500.00. Price and performance is excellent. Great value add a great price. Get them why they last.

Headphones with Hearing Aids

After many conversations with staff members, and after considering various options, I decided to try Focal Bathys. My needs were to accommodate hearing aids while wearing my headphones. Cups had to be soft and large enough to accommodate said aids. I am in my first week of use and so far I am happy with my choice. Great performance and so far good comfort. I really appreciate the time staff spent with me while never pressing me to make a purchase.

Exceptional Quality and Fast Shipping

I purchased this as an open-box item and was genuinely impressed. It was packaged exquisitely, with great care taken to protect every component like it was brand new. Shipping was fast, and the item arrived with zero damage. Everything works perfectly, exactly as expected. I wouldn’t hesitate to purchase open-box from headphones.com again.

Fast delivery and good packaging

Fast delivery and good packaging. My only concern was when I first wanted to purchase. I didn't catch only members could purchase this clearance item. Kind of a bummer I felt. Anyway I had to wait tell members only was over. I ended up getting it at a better price. So I reckon I have nothing to complain about right. So I won't. Good sale.

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