Established in 2013, HONOR is a leading global providerof smart devices. We are committed to becoming a global iconic tech brand and enabling a smart life across all scenarios and all channels, for all people. With a strategic focus on innovation, quality and service, HONOR is dedicated to developing technology that empowers people around the globe to go beyond through its R&D capabilities and forward-looking technology, as well as creating a new intelligent world for everyone with its portfolio of innovative products.
以上内容由商家自行提供，未经平台核实。HONOR（www.hihonor.com）在 OK.one 的综合评分为 1.9 分（满分 5 分），基于本站收录的 287 条用户评价，属于电子与科技分类，口碑较差。70% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-24。
Most reviewers were let down by their experience overall. Many customers frequently complained about severe product quality issues, reporting that internal hardware components, batteries, and screens failed shortly after their initial purchase. Consumers also experienced deeply frustrating customer service challenges, noting that support teams were completely unhelpful, unresponsive, and painfully slow to resolve reported problems. The minority of people were genuinely satisfied with the strong hardware performance, smooth display features, and overall quality of certain devices. A few reviewers even shared exceptionally great customer care experiences, prompt online communication, and fully well-functioning products received during their recent purchases.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Yes, unfortunately, it does not work on important apps like, Bank Of Scotland Banking app, Barclays Banking app, Freestyle Libre 2 Sensor, and some othere entertainment apps, We had to return tow of the HONOR phones, the last one a month ago. Its grat phone but Think twice before purchasing HONOR.
Absolutely shocking experience. I returned a faulty Honor MagicPad 2 using the return label they provided. DHL refused to ship it because it contained three lithium batteries—something that goes against their own shipping policy. Yet Honor continues to send parcels with the exact same setup: • 1 device • 1 Magic Pen • 1 keyboard case Their customer service? Completely unhelpful. Don’t even waste your time with the live chat, they also don't answer emails. This whole situation has been a mess from start to finish. I’ll never buy from HONOR again—unprofessional and completely amateurish
HONOR should never be allowed to sell its products in the UK. There was no reason for them to hold the customer's money for a longer time when it was refused, and a refund should have been processed. Why are their call centre agents rude and lacking common sense when dealing with customer issues? I’ve never experienced such poor customer service from a company as I have with HONOR. I cancelled an order and refused the delivery, yet weeks later I am still waiting for a refund. Despite repeated follow-ups, they have failed to take the simplest step — contacting DHL to authorise the return. Even after escalating the issue multiple times and being told it was being “investigated,” nothing has been done. I had to chase them repeatedly, including contacting DHL myself, who confirmed HONOR hadn’t even reached out. That says everything about how little they care once they have your money. HONOR’s lack of accountability, zero urgency, and dismissive attitude toward a paying customer is unacceptable. I expected better from a global brand — this experience has completely destroyed my trust in the company. Think twice before ordering from them.
I returned a phone on the 21/03, they confirmed the receipt on the 25/3, since then I'm in contact with the customer service with no solid answer when they will return the money
Really not impressed very slow at responding, camera delay in taking photos, freezes while playing games. Would not recommend
The tab went off while i was watching youtube sent it to get repair. The quotation is 275 pounds while i bought it on 270 with keyboard and stuff. Contacted them no specific fault by asking them twice no mention at all they literally saying just give us the money we will get it repair. Very disappointed a shitty company
Bought honor 9 10.1 tablet from argos returned for refund as gps wasn’t compatible with garmin boating app. Main reason for buying. Also no sd expansion port. Bought Samsung 9 fe in the end as ip68 and tested ok.
If there was a negative star I would give it -5. I sent a tablet for usb c port repair and the repair center sbe sent me a bubble lined envelope to send the tablet. I didn’t send it straight away as I thought the method was inadequate to protect the tablet. After reassurance from customer support I sent the tablet for postal repair. SBE received the tablet and after a 5 days says the repair is out of warranty as tablet is bent. Honor customer support took a month to tell me the same after asking me for photos. If I had know they needed photos I would photograph it on all four edges, keep it on a table to show it is not bent.I had the device in protective cover and was not damaged except the usb c charging port which became defective.Their postal repair service is a total sham. Your devices can get damaged and they will not cover it. I am very disappointed with Honor. If you want Honor products do so without warranty or third party as their own repair center is a total sham.
Honor mobile phones are a nightmare when you have an issue. I bought a Honor V2 from a second hand store, and it now has an issue. It won't turn on properly, spoke to Honor and even though it's still under warranty I cant get it fixed as I don't have the original receipt. So anyone buying a used Honor device or more Chinese phones remember, if you don't have original receipt you have no warranty. I'm going to stick with Apple as they don't do this nonsense. It's the phone that's covered not the person who owns it. So my Honor should have been fixed but usual any excuse to get out of fixing it!
I bought honor 200 pro. I would never buy another honour in a lifetime. There are a piece of poo customer services are disgraceful. They don’t help you. I won’t have it on the phone if they gave it to me and if I saw it in the street, I was just walk past it disgusting for Do Not by rubbish
Bought a magic V3 flip. Awful experience. It had a black hole appear then a green line run from it. Just after 3 weeks. I sent it back under warranty and they said it was not covered. They offered to repair it for £789. Never use them, ever
This phone is amazing It's the best phone ever i seen
Absolutely disgraceful company. I bought a Magic v3 for £1400. The protective case cracked within weeks. I asked them to replace it. It took 6 weeks for Honor to reply saying it was a free gift and not under warranty. I held my ground only to be told that as it was glued to the phone (it isn't), it cannot be replaced. Eventually they offered a £50 voucher for their store that had to be used within a month. They don't sell cases, so not sure what I was expected to use it for. Still no resolution after three months.
Bought an HONOR X6b phone from Amazon and so far so good no problems with it. All good at present
I nearly didn't buy a Honor MagicPad2 tablet after reading the reviews on this site. It was recommended in Computer Active at £499. I bought direct from Honor at £399 with free gifts of pen and keyboard. I placed the order on 13 January 2025 and it arrived on 15 January 2025. Postage was included in the price. The keyboard and pen were included in the package. To date all the items work perfectly. I am impressed with the display and the sound. At £399 I took a chance and it has paid off, so far then 5 stars.
My phone have one scratch on left side corner less than one month I never dropped never removed from the case since the first day.. Honor magic 7 pro
At the moment I cannot get incoming calls this has bee over 10 days now been on to my provider done all test still not solved
Phone became slow after 2 days of using. I don't recommend its pretty shit and drives me nuts
So many issues, camera not working properly, when it charges it bounces an error message continually over the screen, says phone has screen saver but where it tells you where to go on phone to set it up doesn't exist. Have been told it setting shouldn't say it is there as it's not on this version. It's a glitch. Ended having to buy another new phone within 2 months back f having it. Would not have one again
Everybody says it's the best so I got one a month on turning it on it started asking for passwords no matter what I did it would not do anything even Google password settings did not work got to be honest i lost my temper took it outside and stamped on the screen which cracked and broke in half.got to be honest the best thing I ever did blood pressure lowered went back to laptop a happy bunny 🐇 what a relief never again honor rubbish maybe I'm too old but there was way too much security I dint need it 74 own nothing why should I worry about keeping things I no Safe i only use them to buy stuff anyway they are rubbish and you cannot turn security off I feel better now leave future for young people
共 287 条符合条件的评价
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