Founded in 2010, JJ's House is a leading global online retailer for wedding-related, prom, party, and occasion wear dresses. With over 2,000 different types of dresses in regular, petite, and plus sizes, we’ve got you wrapped up in silhouettes and styles to make you feel beautiful and make your big moments lasting memories. We offer various services to make your dress search easy: Color & Fabric Swatch for a small fee, Try-Before-You-Buy service, Custom Size option and Global Shipping services. In addition, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards !
Reviewers had a great experience with this company. Customers frequently share that the ordered products feature stunning quality, beautiful details, and gorgeous materials that make special events truly memorable. People also widely appreciate the reliable delivery service, noting that packages arrive safely on time and the overall online ordering process remains completely straightforward.
However, some people mentioned that items occasionally arrived heavily wrinkled because they were tightly packed into very small boxes for shipping. A few other consumers also felt that certain garments suffered from unexpected quality flaws, unwanted material snags, or noticeable sizing inconsistencies upon final arrival.
10/10 service. Lovely dresses and amazing quality.
Easy transactions. Made life as a bridesmaid in charge of 8 different dresses a lot easier.
Thank you!
JJ's House 回复2025-07-22
Thank you for your review.
We are honored to hear your compliment on our Try-on service. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
Thank you for your review.
We are honored to hear your compliment on our dresses. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
Fast delivery, Dress is exactly as described and well made. 5th time from ordering from JJS house and I've never been disappointed.
JJ's House 回复2025-07-03
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
I first bought my daughters bridesmaids dress rather nervously but I need not of been as it arruv3d and was perfect. I then ordered my wedding dress again j was nervous as it was custom made and non refundable but it was perfect and the size was spot on for like a glove and was absolutely stunning I love it and would highly recommend buying from this site.
JJ's House 回复2025-07-02
Thank you for your review.
We are honored to hear your compliment on our dresses. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
I've bought two dresses from JJ's house for my gcse prom and now my a-level prom, because of their lower prices. Both dresses I've received have arrived quickly, and look exactly like the website. I was very pleased with both and would recommend JJ's house to anyone!!
JJ's House 回复2025-06-28
Thank you for your review.
We are honored to hear your compliment on our dresses. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
The dress came within the estimated time. Is great quality and looks amazing. Would order from them again
JJ's House 回复2025-06-25
Thank you for your review.
We are honored to hear your compliment on our dresses. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
Amazing ! Quality so good delivered right on the date it said it would! Over all so happy !
JJ's House 回复2025-06-05
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
Love the sandals, packaged well , good delivery time ! Looking forward to wearing them at my wedding in September .
JJ's House 回复2025-05-24
Thank you for your review.
We are honored to hear your compliment on our products. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
My first purchase from JJ’s house was exceptional . The dress arrived on time for my Grandaughters wedding , it fitted perfectly and great quality for the price . I had lots of compliments and now I can’t wait for the next occasion when I can wear it again .
JJ's House 回复2025-05-23
Thank you for your review.
We are honored to hear your compliment on our dresses. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
From start to finish, Great service and beautiful product!
JJ's House 回复2025-05-20
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
I’d give no stars if I could! I ordered a few try it on dresses and everything was fine. I then went ahead and ordered 5 custom made dresses, only 1 fits!!! Raised this with JJs house and have checked the measurements we have provided are correct which they are. Upon receiving JJs house ‘quality control’ photos which shows the sizes the dresses have been made to, you can see they don’t match the sizes we provided! For one of the dresses the middle seam is totally misaligned which I think is the cause for one of the dresses being too big. One of the dresses is way too long, and their response was we didn’t provide the hollow to floor measurements so they had to make the dresses on a standard height ratio. When I sent them screenshots of the measurements I HAD provided they then responded to say all dresses had been made in accordance to the measurements so they completely backtracked!!!
I have provided them with so many photos and evidence that the dresses have not been made correctly to size, and now they have completely ignored me!! There is no phone number to call, and when I did get email responses to start with it took over a week. I first raised my complaint on 6th April, it’s now over 5 weeks later and I’ve gotten nowhere!!! No solution and my wedding is weeks away.
Spent £480 on dresses, 1 fits and to alter the other 4 I have been quoted £344!!! Might as well order new ones! Truly disgusted at the service, I will be reporting to Trading Standards.
AVOID AVOID AVOID!!
JJ's House 回复2025-05-13
Dear customer,
Hope you have a nice day. We received your complaint and we are sorry to bring you all the unhappy experience. Please check your email and if you have any further questions, please feel free to contact us again.
Thank you for your cooperation in advance. Hope to hear from you soon.
I would definitely order from JJ house again. The quality of the products were really good, very good value and very reliable with their shipping.
JJ's House 回复2025-05-08
Thank you for your review.
We are honored to hear your compliment on our products. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
I'm really happy to have bought my wedding dress with JJ House, the delivery was on time, the fabric is fantastic and the dresses are just like the pictures. The prices are great! And they have a great customer service.
JJ's House 回复2025-04-29
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
Excellent service and a great quality dress for mother of the bride
I used the try on at home service and also ordered colour swatches. It was so easy. Ordered 4 different dresses which arrived within a few days and included the return label for convenience. I was able to find the right size in the style I wanted and then kept the dress, which gave me an additional 15% discount. The quality of the dress was very good and well made. I would highly recommend JJs House for their great service and my purchase of mother of the bride dress.
JJ's House 回复2025-04-29
Thank you for your review.
We are honored to hear your compliment on our Try-on service. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day!
Fantastic value for money, dresses are beautiful and quality is amazing for the price!
We tried a few for my daughters prom, friends have used JJs for bridal dresses and all have been perfect. Packaged securely, just need hanging immediately to remove any creasing from delivery journey.
JJ's House 回复2025-04-17
Thank you for your review.
We are honored to hear your compliment on our dresses. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Thank you for your review.
We are honored to hear your compliment on our dresses. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Dress was lovely made and accurate description. Custom sized which was spot on and the item arrived reasonably quick from overseas
JJ's House 回复2025-04-09
Thank you for your review.
We are honored to hear your compliment on our dresses. Your satisfaction is utmost importance to us and this is our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
I ordered a dress from JJ’s house which took over a month to arrive
It eventually arrived packed in a very small box on opening the dress package which was a zip lock bag the dress was completely creased so much so I needed to have it professionally steamed as it just looked so awful and was totally unwearable in that condition
Although the dress quality is very good and a perfect fit the appearance of the dress was completely awful and ruined by the way it was packaged
I was disgusted that a special occasion dress costing £143 was packaged like a piece of rubbish , costing me an additional £25 to have steamed in order to be able to wear it
JJ's House 回复2025-04-06
Thank you for your feedback.
We received your complaint and we are sorry to bring you all the unhappy experience. We noticed your order was placed on March 10th and delivered on March 31st. Please understand that the dress in your order is made from scratch do we need time to prepare the order and ship the order.
As for the feedback of the packaging, please be assured that we have transferred to our related department.
We thank you for your understanding in this matter.
I ordered a bridemaid dress Been on website can’t get no reply or no dress I have paid for the dress it’s like I haven’t even ordered the dress won’t be shopping with tho company again
JJ's House 回复2025-04-02
Dear customer,
Hope you have a nice day. We received your complaint and we are sorry to bring you all the unhappy experience.
We have checked that your order has been suspended due to your request for a change. Our customer service is confirming the change you requested, but we have not received your reply. Please check your e-mail and reply to us as soon as possible.
Thank you for your time.
Ordered dresses, they never arrived and returned to sender, you’ve said it’ll take a month to get back, I’ve asked for a refund and not had any reply.
JJ's House 回复2025-04-02
Dear customer,
Hope you have a nice day. We received your complaint and we are sorry to bring you all the unhappy experience. Please be assured that we will solve the issue properly. Please check your email and if you have any further questions, please feel free to contact us again.
Thank you for your cooperation in advance. Hope to hear from you soon.
JJ's House
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