We have a team of professional designers to provide stylish, personalized gifts. You can use your lover’s name and/or photos to create unique and practical souvenirs on those special days. We will help you capture those precious moments and keep them close to your heart. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. We guarantee fast, professional, and timely deliveries because customer satisfaction is our number one priority.
One star because i cant give less, the worse shop you could ever buy on, i made my order more than 20 days ago and they assured that it would arrive before christmas, christmas has passed, my family is disapointed and in 5 days my i have my gf's birthday and i dont have a gift yet because today, they said that the order has been returned to the sender. Worse shop ever
KESPIRE 回复2024-12-26
Dear customer
Thank you for your letter.
Your package was returned by security inspection, which is a rare accident.
But don't worry, we will arrange expedited delivery after receiving the returned package, and you will get a new logistics order number at that time.
We will update the order status for you at any time.
Please give us a little extra time to process. Thank you for your support and understanding.
If you have any further questions, you can contact us in time.
Thank you for your understanding
[email protected].
I ordered a personalised sweatshirt in November as a Christmas present, website said up to 15 days delivery. I have had to chase this order many times. I was asked for postage, when I asked for a refund they showed me a photo of the sweatshirt, said I had paid postage and was promised it would arrive by Christmas, no such luck it was only dispatched on 18/12/24.
KESPIRE 回复2024-12-25
Dear customer
If you do not receive the package in time due to logistics problems caused by weather and other reasons, you can contact us as soon as possible. Provide us with the order number, we will follow up your logistics information, and deal with it in time to ensure that you can finally receive the product. If you have any follow-up questions, you can contact us in time.
Thank you for your understanding
[email protected].
I ordered a dog portrait jumper. It looks nothing like advertised I have found the picture they use on an other site. The logo and image on the jumper wasn’t centre I emailed the support and they agreed to remake it for me the remake I received everything was different too the first one I got and the advertised picture. I could see the colour of jumper under the portrait the stitching was so jagged it was unbelievable. Again I emailed them and at first was offered $10 (£7.80) compensation I paid £42 in the end they gave me a 30% refund. It was meant to be a christmas present but neither are acceptable to give. Avoid at all costs not worth the hag.
KESPIRE 回复2024-12-18
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
What you see on their website is not,no near to what they advertise. I ordered a picture snow globe with a personal
photo,from what I saw,it appeared the photo was inside the globe, plus u could add text to the photo,well when it was delivered, to my surprise it looked terrible, the photo was like a tiny photo sticker placed on the outside of the globe that was 1.5 " wide and 2" height including the text,yet the globe itself was 4.5 "tall not including the base which was 1.5 " in height,I email support, they asked for a photo, so I sent them the advertised one attached with a measurement tape showing 2.5" and my order showing a tiny 1.5" photo width, their loudsy response saying,sorry,the product may be different from the promotion, what they sent me was the main one,then saying,we will give your feedback to the factory to improve the production of this product, so I emailed them back saying,no problem, won't be purchasing anything else, it's just false advertising, and I'll just add my bad review with the others,for now on, will definitely check reviews before doing any ordering
KESPIRE 回复2024-12-11
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Thank you for taking the time to give us your positive feedback! We are glad to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Brilliant. We recently ordered a silver necklace with an image of our little dog. It was despatched really quickly and arrived carefully wrapped in a padded envelope and a nice little box. There was a slight delay in transit but this was due to FedEx not the seller. What’s more, the necklace is absolutely beautiful and of really good quality. The image of our little doggie is fantastic - just like the original!
KESPIRE 回复2024-11-05
Thank you for taking the time to give us your positive feedback! We are glad to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
They rip off other website photos of products & send cheaply produced imitations that look nothing like what you ordered, then refuse to refund you.
I have spoken on email several times & they refuse to refund for the rip off.
KESPIRE 回复2024-09-23
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
My first sign got damaged by the shipper but Kespire was great and they are replacing my sign. I also bought my daughter a sign and she loves it.
KESPIRE 回复2024-08-31
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
I had an bad experienced in my past. I placed an order for my friend a photo frame. I wanted to put their name and and wishes on that frame. The names weren't on the final product.
KESPIRE 回复2024-08-30
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
I have been emailing the supplier back and forth for couple weeks now. The center piece that supplies the charge from battery for light is in crooked to where when I place batteries in it doesn't work. It's glued down or something because I can't straighten it. I have message them say the issue and they told me to fix it then keep requesting a video that I sent multiple times along with pics.
KESPIRE 回复2024-08-30
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
I never received my package and they refused to refund my money and required me to pay more to get what I’d already paid for. This is a scam business that charges when you order and then never sends the goods. This should be less than 1 star. I’ve been cheated and have multiple written demands for more money or a 30% refund for something I never received.
I see the company sent a canned reply, but don't believe it - they do NOTHING to resolve except demand more money - 2 products not received and billed for and customer service has a standard blurb and no one to help
KESPIRE 回复2024-08-16
Dear customer
If you do not receive the package in time due to logistics problems caused by weather and other reasons, you can contact us as soon as possible. Provide us with the order number, we will follow up your logistics information, and deal with it in time to ensure that you can finally receive the product. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Thank you for your understanding
I ordered a spere with a 3D image inside what I got was a spere with a photo stuck to tge outside this is not what I ordered so I wouldike a refund
The item I ordered was tottally different to what I received. Im very disappointed and angry that you charged me so much for the piece of crap you sent me
KESPIRE 回复2024-08-06
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
We did not receive the correct item that we ordered.
When the item arrived (the wrong one) it didn't have the correct USB cable charger with it.
The item we received was supposed to play music whilst the glass photographed presentation rotated. This did not happen. The only audio that was heard was maybe one or two sentences in Chinese. It's for 50 anniversary it is just not good enough 😕
KESPIRE 回复2024-07-29
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
I still have not received my package. I ordered July 3rd and have not received any updates about my package since July 13th.
KESPIRE 回复2024-07-29
Hello ,your package already on the way, I hope you wait.you click this link ,and you can track your parcel :https://t.17track.net/en#nums=UJ532279789YP
If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Dog looks nothing like the pic & they said you get a full refund if not happy which they are now refusing to do. Really don’t bother spending your money here. If I could give it minus stars I would
KESPIRE 回复2024-07-25
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
The product is great quality, the images of my furry pal were good! And the fit of the jumpers is true to size!
KESPIRE 回复2024-07-24
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
I was expecting small oil paintings of the dogs. It also came on thin ply wood and the hooks were very thin.
KESPIRE 回复2024-07-24
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
The quality of hoodie was worst. The design was supposed to be embroidered but when the order was delivered it come out printed. It took more than 1 month to deliver. Wouldn't recommend anyone to purchase from here again. Not worth the price.
KESPIRE 回复2024-07-23
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Terrible service. A month to get delivered. Dogs looked nothing like photos sent or even like dogs. Hoodies sizing was terrible and when I asked for a refund I was only offered a 50% refund. PayPal also would not refund. My 6 year old son could have done a better job.
KESPIRE 回复2024-07-23
Dear customers,
I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
Kespire
Callie
Nomecollana
My3dfigure
printerval.com
Etsy
Shingirl
Swangift