We have a team of professional designers to provide stylish, personalized gifts. You can use your lover’s name and/or photos to create unique and practical souvenirs on those special days. We will help you capture those precious moments and keep them close to your heart. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. We guarantee fast, professional, and timely deliveries because customer satisfaction is our number one priority.
以上内容由商家自行提供，未经平台核实。KESPIRE（www.kespire.com）在 OK.one 的综合评分为 1.8 分（满分 5 分），基于本站收录的 250 条用户评价，属于活动与娱乐分类，口碑较差。74% 的评价为 1 星，差评比例偏高；商家回复了 55% 的差评；近 12 个月新增 39 条。数据最后更新于 2026-10-24。
Hello ,your package already on the way, I hope you wait.you click this link ,and you can track your parcel :https://t.17track.net/en#nums=YT2417621159000242&fc=190008 If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
I wrote that I wanted a heart in a pretty obvious way I put the quote that was on the board then wrote (can I get a heart) nobody reached out to confirm this they just printed literally love grows here (can I get a heart) which makes 0 sense then said I should have written it different or reached out. Anyways 0 accountability or customer service no apology. I would not order again.
Dear customers, Hello, generally, if you have customized needs, you need to contact our customer service before production and tell us that you need to customize a ❤, and we will make it. I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Stay away from this company. Ordered a timber print wedding pic for our anniversary, delivery was longer than advised. When I received confirmation of delivery the package was nowhere to be found. Upon receiving photo evidence of delivery seems it wasn't my address. Kespire were no help saying I need to request refund from shipping company, while shipping company advised I need to deal with Kespire... round and round in circles I went. Kespire being quite rude at times as well. Thankfully Paypal has come to the party and honoured my refund, no thanks to Kespire. Can't image what the product quality would be like considering their quality of customer service!!
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
I ordered an engraved anniversary gift and what arrived can only be described as a shambles. It looked nothing like what was advertised on the website (different font and different wood). Once I opened the packaging I discovered that the product was still dirty, the writing was misaligned with the wood and the bordering, and the spacing between the lines of the writing was unequal. I reached out to the customer service team for a refund but was offered a remake (at cost to me for shipping), so I refused that. They then offered me a remake with cost of shipping included. I said I wanted a refund but they said they could only refund 20% and I would have to pay shipping to send the item back to them. So in the end I accepted the remake but explicitly stated I wanted a better quality item this time. However, the remake arrived and was no better than the initial one I had received. So I haven't bothered reaching out to the customer service team again as nothing good will come of it. Overall I can't recommend this site because it's just not a good product and it's essentially false advertising because what you buy does not look like what's on the website.
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Glass was chipped on the side, box was damaged badly and picture quality could have been better. I was expecting much better because I've spend over £40. I wish I could send you guys some pictures to tell you what I exactly mean.
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Size is very small, quality is cheap, the pic will prob come off in two washes, and the material is stiff and itchy. Not worth it
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
That snowball looks so bad and the light doesn't even work If I knew was just a sticker I could have done better job myself Everyone laughs when they seen that
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Avoid buying from this company as the item received looks nothing like the photo on the website what I received was very cheap looking and when I complained they were not interested this is after I asked for a photo of the product beforehand which I never received.
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
Really disappointed with the product. The photos I sent in where not laid out well and the result caused big gaps between some... I would have hoped the team behind this would have had more care and skill in producing the basketball photo frame. This gift was for my dad and for £40 it's not worth it!!
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. If you have any questions, please contact us again by email: [email protected]. We will help you solve the problem in time.
I recently purchased a blanket from Kespire, and I couldn't be happier with my experience. The blanket was exactly what I asked for—soft, warm, and the perfect size. The quality exceeded my expectations, and the design was spot-on. Additionally, the service was fast and reliable. My order arrived promptly, and the entire process was smooth and hassle-free. I highly recommend Kespire for anyone in need of a high-quality blanket and excellent service!
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
If I could give no stars I would. I ordered an illuminated skateboard , personalised. Thought it would be a nice extra gift for my 21 year old grandson. When received I could not believe how shabby this was. It could have been made by a child of 5 quite honestly. Flimsy plastic stuck together badly with glue. The name doesn’t light up . The wire looks like it has been used before and is about to break. I doubt if it will work for long quite honestly. However, it won’t get the chance as I would rather throw it in the bin than cause myself embarrassment by giving it to him . I asked for a refund as I knew I couldn’t return it due to the fact that it had been personalised (ie. Written on ) After many e mails to each other I was finally offered £15 being 30% of the original price. So I’ve still had to pay £35 for a lump of cheap plastic. I would strongly recommend that no one buys this and recommend the company drastically reduce its price or take it off their website. It is not as it appears. Customer service were dreadful. The company should not be trading.
Dear Customer, I sincerely apologize for any inconvenience this may have caused you. We understand that the product did not meet your expectations. I personally apologize for any inconvenience this may have caused you. We have refunded you as requested. If you have any questions, please email us again at: [email protected]. We will help you resolve your issue promptly.
DO NOT ORDER FROM HERE! I really wish I checked views before I did, complete rookie mistake. The quality of my item is absolutely diabolical. I ordered one of those personalised jumpers, where you can add an image and names. The print image is nothing like what I asked for, there was a random paw print on the sleeve (printed), and the neck lining is discoloured. SHEIN quality is 100 Xs better than this tat. I don’t think I’d use it to even clean my floors with. Please save your money!! Took 3 weeks to deliver to UK. I’ve asked to return and refund. If they accept this I’ll amend the review to bump up the stars, as the communication has actually been good. Refused to return and refund. Very disappointed. Also isn’t it weird the have loads of 1* reviews with 2 or 3 5*’s thrown in? That screams fake reviews to me.
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email again: [email protected]. We will help you deal with it in time
Very nice design for a Mother's Day gift. She thought it was beautiful. Can't wait to pu it up.
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
I have not received my goods. Tracking says they are delivered. The company is directing me to my local post to follow up. They are not associated with the delivery and cannot follow the tracking. I have requested proof of delivery. Not forthcoming. I have requested a full refund, not forthcoming. Beware of this supplier.
UJ443436607YP=NEXAU1015939443YQ（Tracking number） The track shows that the delivery has been successfully completed. If the recipient has any questions, please contact the local for confirmation. You need to fill in the contact form on the website. Check the website: https://freightster.com.au/contact-us
I wouldn’t give you any. I have been waiting for a month for my granddaughter’s birthday present. Never use you again
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
The product arrived later than advertised. The quality of the material for the price paid is very disappointing. The fabric used for the apron is a paper thin product that will provide minimal spill protection as well as the neck strap not having any adjustability.
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email again: [email protected]. We will help you deal with it in time.
Very small product. Not worth the money. Nothing specified for the measurements before purchase very misleading.
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email again: [email protected]. We will help you deal with it in time.
Absolute scam, took 5 weeks for item to be delivered and they couldn’t give me an estimated delivery date, the wrong item then arrived which they offered to re do I declined as I needed the item for that week (a birthday gift) they then will only offer a 30% refund + deduction of shipping costs which is absolutely crazy o paid £37 for this gift, I just want my money back. Don’t buy from this company!
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email again: [email protected]. We will help you deal with it in time.
I like what I got but I paid for express shipping ($30 for 3-5 days delivery and it came almost a month later). The company said they wouldn’t refund me and the gift was extremely late.
We are so sorry Dear customers,， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
To be honest I don't want to give them any stars! The door number plaque we ordered was very poor quality. The street name was all scratched and overall very poor condition. I contacted the company for a refund and was told we would only be able to have a 30% refund and would have to pay shipping costs. This is NOT what it says on their website. Don't order from this company, shoddy products and bad customer service.
Dear customers, I apologize for any inconvenience I may have caused you. We understand that the product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
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