We have a team of professional designers to provide stylish, personalized gifts. You can use your lover’s name and/or photos to create unique and practical souvenirs on those special days. We will help you capture those precious moments and keep them close to your heart. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. We guarantee fast, professional, and timely deliveries because customer satisfaction is our number one priority.
以上内容由商家自行提供，未经平台核实。KESPIRE（www.kespire.com）在 OK.one 的综合评分为 1.8 分（满分 5 分），基于本站收录的 250 条用户评价，属于活动与娱乐分类，口碑较差。74% 的评价为 1 星，差评比例偏高；商家回复了 55% 的差评；近 12 个月新增 39 条。数据最后更新于 2026-10-24。
Bad quality and image was not good shaped
Dear customers, I am very sorry for causing you unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
Will never use this company again. The product arrived and is such poor quality to what they advertised. I pointed this out in the email and they said “no problem with product, no refund”. I cannot give this as a gift to someone. So now I’m $72 out of pocket. Awful customer service. Wish I had of read all these poor reviews before placing an order.
Dear customers, I am very sorry for causing you unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
Our grandson loves seeing his name on his bedroom wall.
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
The order took ages to arrive, definitely not worth the money, the design was terrible and looked nothing like the picture I sent. Customer service was poor.
Dear customers, I am very sorry for causing you unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
The back plate was broken and chipped on 2 ends.
Dear customers, I am very sorry for causing you unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
Lack of customer service, not satisfied with the product at all as it does not even look like a dog. No refund or exchange, expect us to “understand”. What is the purpose of putting up reference pictures on the website if we cannot even refer to them?
Dear customers, I am very sorry for causing you unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
My experience was great as usual. I’ve ordered a few times Kespire and am always satisfied with my orders. This order took longer than previous orders but I was still satisfied once I received it
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
I’ve ordered 2 necklaces before and this is my third one. The first two are exactly the same sketching and plate used for the picture. This one is lighter and totally different. Disappointed.
Dear customers, I am very sorry for causing you unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
This site pays Google ads to put them at the top of your page, they take your money and don't deliver. Look at the Google reviews, or any review website They responded to my last review that they returned my money, this is a lie I checked and double checked. No return has occurred
Dear customers, I am very sorry for causing you unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
AVOID. The quality of the personalised photo frame I received is terrible - a piece of pathetic wood, the colouring/paint is chipped and it is a lot smaller than expected. The delivery took absolutely ages so now can't be used for the gift I wanted. I paid £36.65 for crap basically. Have requested a partial refund but doubt I will hear back after seeing these reviews. AVOID THIS COMPANY.
Dear customers, I am very sorry for causing you unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
Absolute thieves!!! Don't get scammed by this faulty website , Google should be ashamed of letting this happen. They got me for $62 and now they won't respond, give me a refund,or let me track the order. I've tried everything the PayPal case is a not resolved.
1687112734 Hello, we have canceled your order and refunded you according to your request. If you have any questions, you can continue to contact our after-sales customer service email:[email protected]
Beautiful gifts. One arrived with battery on and soon ran out. Batteries don't last. Fast shipping.
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
Everything was perfect, the product, the quality, the shipping...
Thank you for taking the time to leave positive feedback! We are glad that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
Description said this would take 3-5 days to hand craft and 5-15 days to ship to Australia. Item took over 3 months to arrive. Item description does not detail that bar sign is made from engraved perspex.
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
I received a package all broken. The packaging was completely useless. It wasn’t wrapped with any care. No fragile stickers. A flimsy box and hardly any bubble wrap. I have been sending email after email to the email my order but haven’t had any response at all. I’m looking for a refund. Sorry not very happy. Shona Wee. I can’t access my order number as it will throw me out of this
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
They are very bad, I order from them on 29/01/24 and I pay extra money for shipping early in 5 days, and I lm still waiting since when I ordered it and when I txt them no response and no reply,
Dear customer If you do not receive the package in time due to logistics problems caused by weather and other reasons, you can contact us as soon as possible. Provide us with the order number, we will follow up your logistics information, and deal with it in time to ensure that you can finally receive the product. If you have any follow-up questions, you can contact us in time E-mail：[email protected] Thank you for your understanding
Beautiful,class,original,fast shipping. I like that..it s my idea for my mother funerals saturday. Thank you!!
Thank you for taking the time to leave positive feedback! We are pleased that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
The product itself was fabulous! It was a gift for a friend, who was delighted with it. Thank you. It would have had a five star rating but for the fact that it took a long while to arrive. I would order again from Kespire but I would order well in advance.
Thank you for taking the time to leave positive feedback! We are pleased that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product, and we look forward to serving you again soon!
This place is awful and the customer service is even worse ,I ordered a Christmas gift long before Christmas time knowing it would probably take some time ,also paid for the quickest shipping, but the shipping took almost a month so do not pay for quick shipping cause you'll get robbed ,when I received my item it was packaged horribly, there was little pieces that came with it to I assume hang it up,but those were missing because the whole bottom of the package was opened, and the item I paid and customized myself came destroyed, I contacted customer service instantly and the 1st time they asked me to pay shipping so they can send me another one,I did not want one I wanted a refund, they ended up sending me one anyways even though I refused the shipping cost ,the second person said ,to return it, you need to send it pack in its original packaging with a return label ,the 3rd person I contacted me said we do not accept returns and we have nothing to refund cause we sent you a new one ,mind you this one was packaged the exact same way,so needless to say I'm out 100$ ,this place is a scam ,I suggest you safe your money and take it to etsy ,they are more professional and do better work anyways please so not buy from here
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
I never got my package. I ordered this back in December. I’m very unhappy and disappointed. This was a gift for someone special for Christmas and I never received it. I tried contacting multiple times. Still didn’t get the help I needed.after putting my information in. I got an order number. Then it shipped then got an email that my address wasn’t found. Everytime I click the link it told me I had to reput my credit card information in and all my information. I really think this is a scam. How to take people money then run with it and they have received crap. Please send me customer service number so I can gladly give them a call
UJ261539134YP =1000000000904054 (Tracking number) ——This order shows that it was successfully signed for on January 22, and the package delivery picture has also been sent. If you have any questions, you can contact our after-sales email：[email protected]
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