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KESPIRE

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关于 KESPIRE

数据更新
网站
www.kespire.com
分类
活动与娱乐
所在地
中国
状态
待认证
近 12 个月
39 条评价
差评回复率
55%(108/195 条)
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商家自述

We have a team of professional designers to provide stylish, personalized gifts. You can use your lover’s name and/or photos to create unique and practical souvenirs on those special days. We will help you capture those precious moments and keep them close to your heart. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. We guarantee fast, professional, and timely deliveries because customer satisfaction is our number one priority.

以上内容由商家自行提供,未经平台核实。

KESPIRE靠谱吗?

KESPIRE(www.kespire.com)在 OK.one 的综合评分为 1.8 分(满分 5 分),基于本站收录的 250 条用户评价,属于活动与娱乐分类,口碑较差。74% 的评价为 1 星,差评比例偏高;商家回复了 55% 的差评;近 12 个月新增 39 条。数据最后更新于 2026-10-24。

用户怎么说

I still have not received my order and…

I still have not received my order and ordered it way before Xmas. I spent over $150 on orders!!

KESPIRE 回复2024-01-03

Dear customer If you do not receive the package in time due to logistics problems caused by weather and other reasons, .we will follow up your logistics information, and deal with it in time to ensure that you can finally receive the product. If you have any follow-up questions, you can contact us in time. Thank you for your understanding

Item is flimsy

Item is flimsy, “charger” doesn’t charge the item~instructions not included so I didn’t know until day two of trying to charge that the item must be plugged in for lights to work.

KESPIRE 回复2024-01-03

Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!

Light up Xmas tree with photos

I ordered a light up tree with photos. After reading reviews I then tried to cancel order (within and hour of ordering) Despite being within cancellation timescale I was told I would only get 70% refund but offered a bracelet if I continued with order which I did. It arrived today after almost 3 weeks and I'm pleasantly surprised. It is lovely for the price. Photos clear and a very pretty item. (The bracelet never arrived) I'm glad I continued with order asmuch better than reviews say.

KESPIRE 回复2024-01-03

Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!

So far i still have not received…

So far i still have not received anything

KESPIRE 回复2024-01-03

Dear customer If you do not receive the package in time due to logistics problems caused by weather and other reasons, you can contact us as soon as possible. Provide us with the order number, we will follow up your logistics information, and deal with it in time to ensure that you can finally receive the product. If you have any follow-up questions, you can contact us in time. Thank you for your understanding

Yikes

Yikes! Soooo disappointing 😧!! The product is NOTHING like it pictured! The actual is not inside the globe yet outside stuck on like a cricket and half the actual Size! Then the plate that is supposedly to read the message is just printed in the same material as the picture ON the globe! Also, there are 2 strands of light - only 1 of ours is working! Total disappointment… cheap looking! I’ll be reporting the misrepresentation

KESPIRE 回复2024-01-03

Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!

Absolutely stunning 3D light crystal

Presented beautifully, I could not be happier with it, I will 100% be coming back for more.

KESPIRE 回复2024-01-03

Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

Thank you for being awesome and fixing…

Thank you for being awesome and fixing my products grammar. Much appreciated! ⭐️⭐️⭐️⭐️⭐️customer service.

KESPIRE 回复2024-01-03

Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

Avoid just avoid

I submitted an order and over 3 weeks later received a package with a not even closely related item that would be worth less than a dollar not the 75 I paid. I contacted customer service to get my money back. They start by making it seem like it's my fault that I got the wrong item, saying they lost money because of the item being incorrect and refusing to give my money back and trying to coax me into things. They are super rude and a scam avoid buying from here at all costs

KESPIRE 回复2023-11-22

Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!

Pet Memorial Necklace

Was looking for a necklace that would represent my darling fur babies. Was excited when I saw one could copy a favourite photo to be embossed onto a necklace. On receiving it was thrilled to see my babies were exactly on the silver plate as had been on the photo. Only disappointment was that the chain was not silver too.

KESPIRE 回复2023-11-22

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

My necklace is absolutely beautiful…

My necklace is absolutely beautiful perfect copy of my dogs image would have liked the inscription to be a little larger. I was disappointed with customer service as I had sent 3 emails and no response I was enquiring when to expect delivery however I'm delighted with the product thank you

KESPIRE 回复2023-11-20

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Avoid this "company" at all costs

Avoid this "company" at all costs. Ordered a solar memorial light after losing my husband, to place in garden to honour his life. The quality of it is appalling, won't even sit in the slot. I've contacted them re refund, was told they will only refund 20% minus shipping /material costs. Scum of the highest order. I too should have read the reviews.

KESPIRE 回复2023-11-16

Dear customers, Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution. Please feel free to contact us directly at [email protected] with your order information. We will be happy to assist you further. Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services. Have a great day! Sincerely, [[email protected]]

I am very disappointed with my purchase…

I am very disappointed with my purchase because for the amount of money I spent on it the lamp isn't worth it. Quality of the product is terrible. It's so poorly crafted that glue can be seen everywhere. It doesn't look anything like the pictures online. 4 pics that are attached together to a middle piece lsn't straight. It's fitted with 3 tiny batteries that only last a day max.

KESPIRE 回复2023-11-06

Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!

UNHAPPY CUSTOMER I did not get what l ordered nor what l…

I did not get what l ordered nor what l paid for. Your customer service was very unhelpful. My order had been for a special occasion which l feel has been totally ruined by you. The reply l received was 'Is fine' and 'product is as it is No refund'.

KESPIRE 回复2023-10-26

Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!

Great quality product

Great quality product, absolutely love it so unique, was perfect for a anniversary gift

KESPIRE 回复2023-10-24

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

This is my second review

This is my second review After me receiving my broken packages i email support and tell them they had no concern or empathy for the broken item I received.they offered to resend me a new package i told them I didn’t want a new one i just want my refund then they told me if i want a refund i will only receive 30 percent of what i paid for(after they shipped my product broken) so i tell them in frustration don’t worry bout the refund because 30 percent just isn’t worth it and just resend my package and as i ask them how long will it be before I receive my package they tell me i need to be patient and mind you after a month of me already having to wait just to receive this broken package that I received ..if I could give 0 stars i would

KESPIRE 回复2023-10-19

Dear customers We have always been operating with integrity and with a customer-oriented attitude, answering customers' questions and giving each customer a satisfactory experience. We accept the supervision of consumers. If you are not satisfied with our products, you can provide us with your order number through our customer service after-sales email. We will handle it properly for you, please trust us again. Looking forward to your reply [email protected]

PERFECT

Very good purchase. Legit to what has been published on their website.

KESPIRE 回复2023-10-14

Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

I ordered a custom bluetooth nightlight…

I ordered a custom bluetooth nightlight for my girlfriend and I anniversary first off it took almost 1 month to get to me i guess being that its an overseas online company I finally get my package in the mail today October 11th 2023 mind you I ordered this package on September the 15th and i when i open the package it’s broken!! I dont think words can explain the frustration and disappointment I have right now this is why i hate online shopping now because of sh** like this

KESPIRE 回复2023-10-12

Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!

Easy to order

Easy to order, fast delivery and product looks great!

KESPIRE 回复2023-10-09

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

It was perfect thank u

KESPIRE 回复2023-10-04

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Very poor quality item and definitely…

Very poor quality item and definitely not worth the price,advertisement photo is definitely not a true comparison

KESPIRE 回复2023-10-04

We apologize for any inconvenience this may cause. Customer service is of the utmost importance to us and we have heard your feedback about our products. Your feedback will be shared with our team for timely action. In order to help you better, please provide your order number so that we can check the product details and analyze the problem. Rest assured, we are committed to improving and ensuring your satisfaction. Thank you for bringing this to our attention.attention.

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