We have a team of professional designers to provide stylish, personalized gifts. You can use your lover’s name and/or photos to create unique and practical souvenirs on those special days. We will help you capture those precious moments and keep them close to your heart. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. We guarantee fast, professional, and timely deliveries because customer satisfaction is our number one priority.
Sadly not received. I will
update if this changes but tracking says it was received 2 weeks ago but it hasn’t been 😞
I note the reply and hope for a response to my emails to Keyspite. Evri are unable to provide any photos or proof if delivery (becomes it hasn’t been delivered) and I am £70 out of pocket and have have 2 disappointed girls who have been awaiting their necklaces with a photo of their dog for several weeks.
Noting all the bad reviews, I would like to add that I purchased a necklace and keyring 4 years ago with no issue and they are still perfect!
KESPIRE 回复2024-02-01
HZZADA0054914787
The package has been successfully delivered. The recipient can verify whether the package has been received. If the recipient has not received the package, the recipient can contact the local area for more details. UK Evri Logistics currently suspends telephone customer service, and the recipient can inquire about the order through the official website. The information and logistics website is https://www.evri.com/, and there is also an APP that can be downloaded. Enter the tracking number and finally the zip code, and you can see photos of the delivery, etc
If you have any questions, you can contact our after-sales email：[email protected]
Poor communication from seller throughout. Paid £25 for express shipping to the UK in time for Christmas (mid-early December) as it was a present but came middle of January with no apology or consideration from seller. The quality of the stitching of my pet is simply awful and the sizing runs up extremely small. I wish I hadn’t purchased through this seller, as I’ve ordered different personalised items on Etsy and usually they don’t disappoint. However; this particular seller I’d avoid like the plague.
KESPIRE 回复2024-01-30
Dear customers,
I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
Worst thing I’ve ever bought, total and utter garbage. Couldn’t be further from what it was described as.
KESPIRE 回复2024-01-30
Dear customers,
I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
** DO NOT BUY FROM THIS SELLER**
*Hi my daughter recently brought a jumper from this seller, it arrived 34 days late wrong size and colour I’ve messaged them several times and they just offer 30% refund, as a generic reply they do not read your messages, the item is unfit for purpose doe to size poor quality and customer service is disgusting.
**DO NOT BUY FROM THIS SELLER**
KESPIRE 回复2024-01-26
Dear customers,
I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
I ordered a motorbike helmet holder. It came 3 weeks late and was mangled. Also nothing like its picture. Really cheap product.
KESPIRE 回复2024-01-25
Dear customers,
I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
The item I ordered was for a manager, and she loved it as I knew she would, it was perfectly done, and the picture was exact, I also loved it as well
KESPIRE 回复2024-01-23
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Sent in a picture of my black and grey dog and received an embroidered picture of a brown and white dog back. After emailing to complain, they offered to redo it but i had to pay for the shipping again which would be £10 and no guarantee that it would come back any different to the first time as they pointed out in the first email stating they worked to the picture (clearly). Did offer a bit of a refund but seemed to blame me for them losing money even though they failed to do a good job in the first place. I wouldn't risk using them.
KESPIRE 回复2024-01-23
Dear customers,
I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
The embroidery was laughable. The delivery was 3 weeks later than agreed and the communication was beyond unhelpful. I’m now £40 for a jumper that’s gone in the bin
KESPIRE 回复2024-01-23
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
Ordered 2 of the same metal signs, 1 was great, the other sucked. Contacted them and they wouldn’t do anything about it.
KESPIRE 回复2024-01-17
Dear customers,
I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
Your customer service is non existent. I repeatedly had to ask the same question about when my order would be despatched only to never get an answer, be met with sarcastic replies and to be told to be patient even though my order was not despatched until a month after ordering when their website indicated it was only a 2 week processing time. My product also arrived not embodied as advertised but just an image.
KESPIRE 回复2024-01-17
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
Fantastic quality
Great price
And fast delivery i didnt think it would be here before Christmas but it arrived on 23rd Dec
Easy site to use and easy to upload photos too
I have bought 7 of these purses and i will buy many more
KESPIRE 回复2024-01-17
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Crappy product did not look like pic wanted to return but you have not responded arrived later than Christmas embarrassed to give as a gift
KESPIRE 回复2024-01-08
Dear customers,
I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
Great communication from company ,delivery as expected and item great quality
KESPIRE 回复2024-01-03
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Dear customers,
I am very sorry to cause you any inconvenience. We understand that this item did not meet your expectations. I personally apologize for any trouble this has caused you.
Please inform us your order information, and email us the pictures of the items you received and the problem, we will solve the problem. We cherish and respect every customer very much. Sincerely thank you for your continued trust and support. In order to help you deal with the problem as soon as possible, please contact email: [email protected], thank you very much!
I wish the picture was better it was a little discolored
KESPIRE 回复2024-01-03
Dear customers,
I am very sorry to cause you any inconvenience. We understand that this item did not meet your expectations. I personally apologize for any trouble this has caused you.
Please inform us your order information, and email us the pictures of the items you received and the problem, we will solve the problem. We cherish and respect every customer very much. Sincerely thank you for your continued trust and support. In order to help you deal with the problem as soon as possible, please contact email: [email protected], thank you very much!
I purchased five speaker lights as Christmas presents, at $50 a piece, the day after Thanksgiving. They came in December 24th — down to the wire. The pictures are dark and very poor quality, the speaker volume is very low and the advertisement simply does NOT match the final product. Very disappointed and embarrassed to have to gift.
KESPIRE 回复2024-01-03
Dear customers,
I am very sorry to cause you any inconvenience. We understand that this item did not meet your expectations. I personally apologize for any trouble this has caused you.
Please inform us your order information, and email us the pictures of the items you received and the problem, we will solve the problem. We cherish and respect every customer very much. Sincerely thank you for your continued trust and support. In order to help you deal with the problem as soon as possible, please contact email: [email protected], thank you very much!
Quality is not what you expect especially for the price. Came scratched on the pictures too!
KESPIRE 回复2024-01-03
Dear customers,
I am very sorry to cause you any inconvenience. We understand that this item did not meet your expectations. I personally apologize for any trouble this has caused you.
Please inform us your order information, and email us the pictures of the items you received and the problem, we will solve the problem. We cherish and respect every customer very much. Sincerely thank you for your continued trust and support. In order to help you deal with the problem as soon as possible, please contact email: [email protected], thank you very much!
I thought they would've been a better quality
I know things are expensive but these items should have been about 50% cheaper, after opening the package I was immediately disappointed
KESPIRE 回复2024-01-03
Dear customers
We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer!
Have a nice day!
The item I received was nothing like the image shown. The image shows or appears to be in the inside of the globe. What I received was a 1” sticker on the outside of the globe. Very disappointed. I was so disappointed that I threw it out as soon as I received it.
KESPIRE 回复2024-01-03
Dear customers
We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer!
Have a nice day!
We ordered a custom globe with image
What arrived was a cheap plastic globe. Cheap plastic base
The photograph was glue to the outside and looked awful
KESPIRE 回复2024-01-03
Dear customers
We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer!
Have a nice day!
Kespire
Callie
Nomecollana
My3dfigure
printerval.com
Etsy
Shingirl
Swangift