鸡肉煮得很完美，而且…
鸡肉煮得很完美，薯条超级脆，调味也很好
关于 KFC
数据更新- 网站
- www.kfc.com
- 分类
- 餐厅和酒吧
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 201 条评价
- 差评回复率
- 0%（0/151 条）
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商家自述
KFC Corporation，总部位于肯塔基州路易斯维尔，是全球最受欢迎的鸡肉餐厅连锁品牌，专营Original Recipe®、Extra Crispy、Grilled Chicken和Original Recipe Strips，搭配家常配菜、Honey BBQ Wings和现做鸡肉三明治。全球80多个国家和地区拥有超过14,000家KFC门店，每天服务约1200万顾客。KFC Corporation是Yum! Brands, Inc.的子公司，位于肯塔基州路易斯维尔（NYSE: YUM.）
KFC靠谱吗？
KFC（www.kfc.com）在 OK.one 的综合评分为 1.9 分（满分 5 分），基于本站收录的 201 条用户评价，属于餐厅和酒吧分类，口碑较差。67% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕产品、质量。数据最后更新于 2026-08-29。
评价综述
AI 生成经评估643条评论，大多数人对整体体验不满意。许多消费者反映鸡肉质量下降，有人形容味道不佳，鸡肉低劣且油腻。关于食品制作的投诉频繁，如食物过熟、干柴或温度不符合预期。 相反，一小部分人认为某些员工非常友善乐于助人。一些顾客提到积极方面，称食物美味，或有特定员工提供了优质服务。不过，也有少数人反映配送问题，称订单缺失或退款补偿不公平。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
田纳西州阿德莫尔的肯德基简直就是……
田纳西州阿德莫尔的肯德基简直就是一个笑话。 5岁的孩子可以做得更好。有一个 8 件的桶，如果把喂我狗的鸡肉弄干，那就太恶心了。我问鸡多大了，被告知需要 15 到 20 分钟，实际上已经超过 2 小时了。我说我会等它们新鲜掉下来。哦，先生，至少需要 20 分钟。永远不要再把你的敌人带到这里，这样他们就可以感染丙型肝炎
我有一次非常令人失望的经历……
我在肯德基卢旺达的经历非常令人失望。我使用 Mobile Money 支付订单，钱立即从我的账户中扣除。但工作人员告诉我，他们找不到付款。 我向他们展示了移动货币确认消息作为证据，但他们仍然说他们无法找到交易。客户服务不但没有帮助我解决问题，而且很差。沟通不专业，似乎没有花太多精力去调查或寻找解决方案。 最让我担心的是我还不知道我的钱能否拿回来。这是一次令人沮丧且充满压力的经历。 支付系统问题可能会发生，但客户应该得到尊重的对待、清晰的沟通和及时的支持。我希望卢旺达肯德基今后能够改善客户服务并更有效地处理付款纠纷。
订单发货
我下了订单送货，我们之前已经这样做过很多次了。 我的订单被取消了，我给邓斯特布尔白狮零售公园的分店打电话。电话那头的人一点也不在乎。实际上说送货不是他们的责任...令人震惊的是肯德基使用 Uber 来送货...所以今晚我们的小男孩从足球场回家后没有得到他的款待，现在不得不满足于我做饭。巨大的肯德基感到羞耻，因为他们确实有太多的顾客无法提供或关心他们作为个人。更不用说我们现在必须等待长达 7 天才能获得全额退款，因为我们是可以等待的小人物！
Popcorn Chicken?
Ordered the popcorn chicken. Didn't find any popcorn in my chicken. Hmmm 😑
All I wanted was a large Cole slaw
All I wanted was a large Cole slaw, so went to inside counter rather than wait behind 4 vehicles. Was only person waiting to order Stood waiting for 6-7 minutes but cashier did not come to take my order...ignored. Finally approached me as I tossed a $10 spot on counter n remarked shouldn't take 15-20 minutes for a simple order...supposedly fast food? So she tossed my change back across counter, went to get slaw...when opened box at home- only HALF FULL- discarded bc likely otherwise sabotaged. VERY SLOW n Rude service. Got nuggets 2 weeks ago- some were raw. Also saw floor drain in kitchen clogged with puddle of dirty water overtop. Was steady customer- but no more...and I know many people! Owner needs to light a fire under these employees!
I was overcharged
I was overcharged, staff were rude , went online to complain, absolutely no help , will never use collierswood kfc again
食物总是缺货，服务也很慢……
托莱多俄亥俄州中央大道店总是没货，服务也慢。
也得回到老配方了…
Need to go back to the old recipe too much salt on the chicken
糟糕的客户服务和劣质食品
On 1 July 2026, I ordered a meal through the KFC website, which was delivered by Uber Eats from the Shirley Branch in Solihull. I ordered a rice bowl, but what I received was completely unacceptable. It looked nothing like the meal advertised, contained very little food, and several advertised ingredients were missing, including butternut squash, sweetcorn, and coleslaw. I have ordered this meal before, so I know what it should look like and the standard I would normally expect. This meal was far below that standard. I went to the restaurant in person to speak to the manager and showed her the meal. Instead of resolving the issue, she kept the meal and refused to provide a refund. She offered to replace it, but also told me that the replacement would be of the same standard. As I had already lost confidence in the quality of the food, I declined the replacement and requested a refund instead. This was refused, and I was told to contact Uber Eats. I then had a lengthy telephone call with Uber Eats customer support. The experience was extremely disappointing. The representative was rude, refused to properly discuss or resolve the issue, and ultimately ended the call by hanging up on me. They maintained that they had only provided the delivery service and refused to issue a refund. As a result, I was left without any food despite paying for a meal that was not as described. This experience completely ruined what was supposed to be a family meal. I also had the inconvenience of travelling to the restaurant myself to complain about food that was clearly substandard, yet I still received no satisfactory resolution. As the order was placed through the KFC website, I believe KFC has failed to meet its responsibilities under consumer law by supplying food that was not as described and refusing to provide an appropriate remedy. The entire experience has been extremely upsetting and has involved some of the worst customer service I have ever received from both KFC and Uber Eats. I expected much better from companies of this size and will think very carefully before ordering through KFC again.
好久没吃肯德基了…
Haven’t had Kentucky fried chicken in a while so i go there to order for my family. The worst chicken ive had in a long time. It was dry over fried the only crunch you have is the fried skin on it. The sides were ok. If i hadn’t lived so far across town i would have gave it back. Terrible experience
The new manager on North Davis Drive…
北戴维斯大道店的新经理文森特·W简直就是这家店需要的救星！他应该加薪！
这地方完全是在浪费建筑空间
这地方真是白占了栋楼。每次来都有各种问题。今天的借口？等25到30分钟……结果整个店里可能才三个人。停车场的人流量都比餐厅里多。 最离谱的是，一家炸鸡店怎么就永远做不出炸鸡呢？这就像加油站没油了，或者冰淇淋店跟你说"抱歉，冰用完了"。 更离谱的是，有次我在甜茶里发现一只蟑螂在漂。结果那居然是他们上菜最快的一次。 到这份上，我都不知道为啥还老给这店机会。他们唯一不缺的就是借口。如果让顾客等天荒地老才能吃到本该早就做好的食物是他们的商业模式，那他们确实做得相当成功。 省省你的时间、油钱和失望吧。你不如先自己养只鸡，可能还更有希望。
Everyone was well respectful
所有人都很有礼貌。Brittany帮我们核对订单，服务周到，10/10分，一定会再来。
I visit the store in 40/42 Garner NC 4…
我去了加拿大40/42号公路那家店四五次，他们都说没有白肉。这怎么可能？
KFC zingers and crunch burgers are now…
KFC炸鸡和脆皮汉堡现在不好吃了。油腻，而且上次去发现汉堡里的鸡肉发红，像是没处理干净。KFC应该加强质量控制，不然在巴基斯坦迟早会被关停。
Brilliant service
服务很棒 食物很棒
Great atmosphere
氛围很棒！服务很棒！食物很好吃！
RACIAL SLOWNESS?
我等了一个半小时才拿到一块大腿和一块胸肉。看着后面的顾客先被服务，连走路进来的都比我先拿到。我可能是店里唯一的白人。 最后我跟一个刚上班、很勤快的员工说了，她很快就给我办好了。 但KFC的回应只是敷衍的道歉。连张优惠券都没给。太离谱了，太寒酸了。
It has been a while that i had kfc so…
很久没吃KFC了，昨晚我决定点些不一样的，就去了店里，点了个让人流口水的Box Master套餐和香辣Zinger鸡翅，送餐服务又快又好。
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