帽子太大了:我现在已经从你们那里购买了 4 件……
我现在已经从贵公司购买了 4 台。 最后两件购买的东西太大了,我似乎无法将它们放入其中。它们扣在整个帽子上。 如果两侧有梳子,我也许可以调整它,但这不是一个选择,所以我只能尝试找到可以同步网的人,以便我可以佩戴它们。 显然,这是一个巨大的失望,所以我不打算购买更多的单位。
Hi There!Thank you so much for taking the time to share your feedback, and we sincerely apologize for the inconvenience you experienced when purchasing the hats. We are very sorry to learn that the two hats you recently purchased were the wrong size, causing you a disappointing experience. We are always committed to providing our customers with high-quality products and a comfortable user experience, so we are very sorry to hear your feedback. Regarding the hat sizing issue you mentioned, we have already upgraded the product's manufacturing process, and now there is a drawstring to adjust the size of the mesh hat. We will also continue to improve our product design to provide better service to every customer. To express our apologies, we would like to offer you a solution. If you would like, please provide us with your order information or email address, and we will arrange for a specialist to provide you with a satisfactory solution as soon as possible. Thank you again for your honest feedback, which helps us to continuously improve. We understand your dissatisfaction, but we still hope to have the opportunity to provide you with products and services that better meet your expectations in the future. The Klaiyi Hair Team

