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Lightmalls

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关于 Lightmalls

数据更新
网站
www.lightmalls.com
分类
家居与园艺
所在地
中国
状态
待认证
近 12 个月
7 条评价
差评回复率
82%(96/117 条)
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商家自述

Professional Outdoor & LED Products

以上内容由商家自行提供,未经平台核实。

Lightmalls靠谱吗?

Lightmalls(www.lightmalls.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 351 条用户评价,属于家居与园艺分类,口碑一般。评价两极分化:65% 给出 4 星及以上,同时 32% 打了 1 星;商家回复了 82% 的差评;近 12 个月新增 7 条。数据最后更新于 2026-10-24。

用户怎么说

It’s been a little over 3 weeks since I…

It’s been a little over 3 weeks since I placed my order and it still has not arrived. I sent 2 or 3 emails to find the status of the order and was told that I should be receiving it soon. The last email was about 10 days ago.

Lightmalls 回复2021-09-01

Hello, sorry for taking so long to reply to your message, we have found that your package has been successfully delivered, tracking number: LY771965339CN

I ordered 3 New SIPIK SK68-3W

I ordered 3 New SIPIK SK68-3W. One of the torches did not work upon arrival. Their replay, "Please send us a video about the defective product, so that we can help you solve the problem faster". How do you use a video to solve a dead torch? I do not have a camera. Lightmalls worked very hard to make things right! They provided a new replacement flashlight

Lightmalls 回复2021-05-31

For the inconvenience caused to you, please forgive me. Please provide a video about the defective product, so that we can report to the factory where the problem is, and then we can help you repair it or send you a good flashlight

I have not received my package I…

I have not received my package I ordered almost a month ago?????

Lightmalls 回复2021-05-20

Your item departed our MID CAROLINA-CHARLOTTE NC DISTRIBUTION CENTER destination facility on May 19, 2021 at 11:36 am. The item is currently in transit to the destination.Please wait patiently for about two days to receive the package

I bought x2 HC35

I bought x2 HC35 - 2700 lumin Headtorches and one arrived with the charging port lose unable to charge. I returned the faulty one and asked for a refund and it was agreed £75. I checked arrival 12th April and told it had not arrived. I confirmed tracking and it had been signed for 8th April. The headtorch was already fully charged and I had used it twice before I noticed the fault when trying to top up the charge. They said it had a few light scratches so I agreed to a reduced refund of £50 (one-third off) and this was accepted my Lightmalls. Weeks passed and I chased them to be told that fault would be fixed and returned, not the refund they had originally agreed. I was expecting a refund because hearing Lightmall's acceptance of £50 refund I had bought an alternate light elsewhere. I have not received my promised refund but now have my Headtorch back. The cost of returning the item to China is over double the original shipping when bought if returning for a refund or repair if China. I would look for a UK supplier rather than the trouble purchasing with these people.

Lightmalls 回复2021-09-01

Hello, I am really sorry for the inconvenience. Would you please provide us with your order number for inquiries?

Received 3 flash lights

Received 3 flash lights. 1 of them is dead out of the box! With the 2 good ones I've isolated the problem to be with the led module. How do I get a replacement or fix? Your Shipment #SPLM210419-30592 for Order #LM21041852017 New SIPIK SK68-3W Torch 1*Cree Q3 3-Modes 120 Lumens Zoom Led Flashlight (1 x AA/1 x 14500 Battery,Not include)-Black M02103 3

Lightmalls 回复2021-05-28

Please send us a video about the defective product, so that we can help you solve the problem faster

Where are my flashlights?

The payment for two flashlights was taken out of my account on April 13 and this is the only contact I have had from the company and today is May 10. No tacking numbers, nothing. I am more than a little disappointed and concerned if I will ever get my flashlights and they want a review for products I have not received. I won’t be ordering anything from this company again.

Lightmalls 回复2021-09-01

Hello, sorry for taking so long to reply to your message, we have found that your package has been successfully delivered, tracking number: YT2110321266113163

After waiting over a month for this…

After waiting over a month for this bike light, it finally arrived today. I was expecting a light that flashes red that is needed for riding on the road, along with other features. Even though the red light has different stages of brightness, this is not what I wanted. I guess I got what I paid for, should have bought a more expensive light. I think I will contact the company and see about returning it.

Lightmalls 回复2021-09-01

Hello, if you encounter any problems during the use of the product, you can contact us via email [email protected]

They must have forgotten about me…

They must have forgotten about me because i never got my batteries. Been over a month now. Still havent gotten my money back yet either. Currently In paypal dispute.

Lightmalls 回复2021-09-01

Hello, logistics shows that your package has been successfully delivered, tracking number: 9374869903506605295422

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