Hi John, we sincerely regret the inconvenience you faced while trying to check in. We understand how upsetting it must have been when the self-service kiosk was not functioning and the staff were unable to assist with the check-in. Kindly share your Motel 6 Booking ID along with your registered contact number and email ID , so that we can review the matter and assist you further. ~UC
Hi, we're glad to know that you had a good stay and found the room comfortable and reasonably priced. Your kind words mean a lot to us and motivate us to continue offering comfortable stays at great value. We look forward to welcoming you again soon!~UC
Hi Tanya, we're truly sorry to hear about the condition of your room and sincerely regret the experience you've described. The concerns you've raised are certainly not reflective of the standards we strive to maintain. Thank you for sharing the booking details with us. We've escalated the issue internally to get it investigated for you. Our team will soon reach out to you to share an update. Your patience in the interim is appreciated.~UC
Hi, thank you for your wonderful review and for choosing to stay with us time and again! We're delighted to hear that you consistently enjoy our clean accommodations, convenient location, and great value. It's also wonderful to know that our easy access to Hampton Beach, Maine, shopping, dining, and the highway continue to make your visits enjoyable. We truly appreciate your loyalty and look forward to welcoming you back on your next trip!~UC
Hi Katherine, thank you for your wonderful review! We're truly grateful for your continued trust and loyalty. It's a pleasure to know that you enjoy staying with us each time. We sincerely appreciate your support and look forward to welcoming you back for another comfortable stay soon!~UC
Hi, thank you for your kind feedback! We're delighted to hear you had a great experience and enjoyed our convenient location. It's wonderful to know our staff helped make your stay even more enjoyable. We truly appreciate your support and look forward to welcoming you back to Motel 6 soon! ~Arsh
Hi Karl, thank you for sharing your feedback with us. Your satisfaction remains our top priority, and we are committed to continually enhancing your experience. We look forward to hosting you again. ~SP
Hi Raquel, we sincerely regret the inconvenience and frustration caused regarding the refundable $50 fee. We understand how concerning it must have been to realize this only after leaving the property, especially when you were expecting the amount to be returned.
Thank you for sharing your contact details with us. However, we’re currently unable to locate the reservation with the information available. Kindly share your Motel 6 Booking ID via DM, so that our concerned team can retrieve the booking details, review the fee and refund concern, and assist you further. ~UC
Hi Hao, thank you for sharing such a detailed and thoughtful review of your experiences with Motel 6. We're especially glad to know that our pet-friendly policy, with no pet fees, has made your cross-country road trips with your dog's more convenient and stress-free. We truly appreciate your continued trust in choosing Motel 6 for your travels. At the same time, we’re sorry to hear that the quality of your experiences has varied and that you faced a particularly disappointing situation when you were unable to find anyone at the front desk despite waiting for over an hour. We understand how difficult this must have been after a long journey with your family.
Your feedback regarding room quality, property upkeep, front-desk availability, and breakfast options has been duly noted and will help us identify areas where we can improve. We hope to provide you with a more consistent and comfortable experience on your future travels. ~UC
Hi Jennifer, we sincerely regret to hear about the distressing experience you had at our Motel 6 property in Dalton, GA. We understand how upsetting it must have been to encounter serious cleanliness concerns, including the presence of roaches, along with issues regarding the room temperature and your interaction with the property staff. Kindly share your Motel 6 Booking ID, along with your registered phone number and email ID, so that our concerned team can review the matter thoroughly and assist you with the appropriate resolution. ~UC
Hi, we sincerely regret to hear about the experience you faced during your stay. We understand how concerning it must have been to encounter issues with the room cleaning, the cleaning deposit, and the interaction with the housekeeping staff. Kindly share your Motel 6 Booking ID along with your registered contact number and email ID, so that we can review the matter thoroughly and assist you with the appropriate resolution. ~UC
Hi Jacqueline, thank you for your wonderful feedback! We're delighted to hear that you enjoyed the cleanliness, décor, peaceful atmosphere, and convenient location of the property. It's especially rewarding to know we left such a positive impression on you. We truly appreciate your kind words and look forward to welcoming you back soon! ~Arsh
Hi Ronald, thank you for your wonderful review! We're delighted to hear you enjoyed your stay and found the room to be a great value. It's wonderful to know the in-room kitchen made your family trip even more convenient, and that our friendly staff helped make your visit memorable with their local knowledge. We truly appreciate your feedback and look forward to welcoming you back soon! ~Arsh
Hi Andre, thank you for your wonderful feedback and for choosing Motel 6 for over 20 years! We're honored to have earned your trust throughout your travels. It's great to hear that you value our pet-friendly accommodations, clean rooms, convenient locations, friendly service, and affordable rates. We truly appreciate your continued loyalty and look forward to welcoming you and your dogs back for many more stays! ~Arsh
我在 775 N. Mathilda Ave, Sunnyvale 住过几次,这是我最喜欢的,因为:干净,因为其他人住在这里而感到安全,价格优惠,工作人员对我很好。 唯一的困难是 Wi-Fi 信号不好;我需要参加培训。
Motel 6 回复2026-08-05
Hi Silvia, thank you for your continued trust in staying with us! We're delighted to know you enjoyed the cleanliness, felt safe during your stay, appreciated our friendly staff, and found good value in our hotel. We sincerely apologize for the Wi-Fi issue you experienced and understand how important a reliable connection is, especially during training. Your feedback has been shared with the concerned team for improvement, and we look forward to providing you with an even better experience on your next stay. ~RK
Hi Larry, thank you for your kind words! We're delighted to hear that you found the property clean and enjoyed your stay. We truly appreciate your feedback and look forward to welcoming you again soon! 😊 ~RN
Hi Jessica, thank you for your kind words! We're delighted to know that everyone made you feel welcome and well taken care of. Your appreciation means a lot to us, and we look forward to hosting you again soon! 😊 ~RN
Hi, we are empathetic to hear about the inconvenience you had to face. Thank you for sharing your contact details with us. However, we’re currently unable to fetch your booking details with the information available. Kindly help us with your Motel 6 Booking ID, so that our concerned team can locate the reservation, review the matter thoroughly, and assist you further. ~UC
Hi, we are empathetic to hear about the inconvenience you had to face. Kindly help us with your booking id/contact details so that we can provide you with the best possible resolution at the earliest. ~AA