NextSmartShip offers simple and reliable order fulfillment services for eCommerce businesses and crowdfunding campaigns. Our all-in-one solutions include smart warehousing, picking, packing, customized packaging, labeling, kitting, assembling, and global shipping. We aim to streamline your logistics operations so you can focus on growing your business.
Saw them on my socials and thought why not. What got me was the videos and website, O mean you can't really have something that good without good people in the company. The prices were okay for me and I liked that i could choose the speed depending on my budget. The cherry on top is that they will send you ecommerce tips as well trough your email.
I just started with NextSmartShip on April 22nd and their customer service is on point. Although their quoted times aren't always accurate. The processing time they told me was like 1- 2 days off, but honestly it's not an issue as the whole process is quite smooth, so I don't have to stress so much. Still a little early to pass judgement on them, but it's looking great.
Saw the website thought it's too fancy for me. We are a start up so we been turned down by other companies. Pleasant surprise, they didn't mind. So shout out to NextSmartship for allowing us smaller companies to get a change too.
I've have a neat experience with NextSmartShip, mainly because I permanently have of point of reference and one person to contact. We sometimes can have minor tech-problems, but they do help contact support and walk me through problems. Pricing wise, it's pretty simple too.
One thing I love the most about NextSmartShip is its customer support. The company is incredible when it comes to promptly resolving its customers' issues and queries, and its overall work dynamics are also pretty efficient. I have always had a great experience with them, however, if you read online, many people have complete opposite opinions. So, while it might not be one of the best, it did work out for me, however, I would not say that this might be the case for everyone. You can still give it a try though.
What I like about NextSmartShip the most is its speed, accuracy and responsiveness. It took me a lot of time to have disastrous experiences with other fulfillment centers and finally land myself a good one. Their expertise and dedication to handing your issues and business aspects skillfully will make you a loyal customer. Trust me on that. However, they can be a bit expensive on the pocket for some which can be a negative aspect when choosing a shipping company for many.
I was working with another company, which I wasn't honestly satisfied with. However, then I came across NextSmartShip one day and decided to give it a try because, let's be honest, after such an awful experience with the other one before, I didn't have much to lose.
But luck, I guess, made the decision, and NSS has solved all my logistics problems. The company goes above and beyond for its customer base, and its end results have always left me satisfied.
I would like to have more international NSS warehouses that we can send our products to. Other than that, the price, packing, shipping and customer service have been great.
My company has been working with NextSmartShip for quite a few years now, and there is no denying that they are one of the best in business. The company has taken into consideration a lot of its customer's recommendations and has improved vastly after putting them into perspective. I have always had a great time with them, and I believe you should give it a try in case you want a good 3PL company.
After working with a few logistics partners and fulfillment centers, I can say NextsmartShip is def top notch. I'm very happy with the flexible packing options they offer, which helps our business on many levels. I previously had an issue with shipping orders, and spoke to my account manager about it. It got fixed with 10 mins. I very much appreciate the client-centric approach that NextSmartShip operates. Highly recommended!
I really enjoy working with NextSmartShip, they have a user-friendly operating system that's really easy to use, and their customer service is good. They provide 24- hour customer service through live chat, which is also very convenient for my customers to use. There are some bumps on the ride, but they always make it right for me and my customers, so I really appreciate it and definitely would recommend their service.
My first order got delayed thought the address is correctand can't reach out to local courier to fix the issue
NextSmartShip 回复2024-05-03
Dear Vigy,
We apologize to hear that you didn't have a positive experience with NextSmartShip.
The package was delivered failed due to insufficient address (No specific room number). It is currently being returned. If the package is subsequently returned to the service provider's overseas warehouse, we will email inform you at the same time.
If you have any further questions or require additional assistance, please don't hesitate to contact us at [email protected].
If you're looking for a warehouse in China, NextSmartShip is the best there is!
Fulfillment usually done within 24 hours, the platform is easy to use and their shipping is the best, my orders were delivered within 10 days (Most of my customers are based in the US, and around 30% in Europe). Customers were very happy with how fast things were.
Unfortunately my business wasn't doing so well so i had to liquidate my inventory, they knew things were rough for me and even gave me discounts.
Support on the website usually responds almost instantly. My experience was very positive with this company and I would recommend anyone in need of fulfillment services to choose Nextsmartship!
I am totally satisfied with how the fulfillment process is going. I appreciate Cassiel's support. I know all the shipping information for each parcel, so I can communicate with our clients confidently. That's a big deal. I also wanted to say thanks for her patience. I had many questions in the early stages of our collaboration. I didn't have previous experience in worldwide shipping, so detailed answers were beneficial.
At the end. I wanted to give a list of two of the most desirable features for my business:
1. DDP US shipping (we have around 80% of all orders from the US).
2. More payment options to cut the banking fees (the Payoneer has 3% fee for credit card payments).
At first I was only planning to have a try with NextSmartShip. But during the process their global logistics solutions left me highly satisfied. The customer service team was consistently professional and helpful, providing timely assistance and advice. My account manager always tries hard to help me with my shipping requirements and answers my questions promptly. Their logistics network is reliable, ensuring peace of mind when sending parcels.
Overall, I'm very pleased with my experience with NextSmartShip and will continue to choose them as my logistics partner.
I have been using NextSmartShip for a while to deliver the parcels directly to my customers and the experience has been awesome, easy process for ship the orders with them.
Very easy applications from start till the end. even though sometime the shipping can be a bit long but so fart all order deliver safety.