Nutriessential

Thank you for sharing your feedback. We are truly sorry to hear that you had a disappointing experience, and we take every review very seriously. After reviewing the details, we found that your last order with us was placed in 2024. At that time, your concern was addressed by our support representative and the shipment was delivered accordingly. Regarding the image you shared, it clearly shows a label indicating that the package was opened by the Canada Border Services Agency. Please note that customs authorities may inspect international shipments as part of their regulatory procedures, and this process is completely outside of our control. All products shipped from our facility are sent sealed and undergo strict quality checks from the manufacturer before dispatch. You also mentioned that the package had no inspection tape; however, the image you shared does indicate that the shipment was opened by the customs authority. Inspections by border agencies can sometimes result in packaging being opened during the process. We sincerely request your understanding in this matter. Every review is very important to us because we work diligently to serve our customers in the best way possible. Feedback based on an order placed nearly two years ago can sometimes create a misunderstanding of the service we currently strive to provide.

Thank you for your wonderful review! ⭐ We’re delighted to hear that you’re happy with the product. Your feedback truly means a lot to us and motivates our team to continue providing the best quality products and service to our customers. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out.

Thank you for taking the time to share your feedback. We're glad to hear that your order arrived quickly and that you were happy with the price. We’re sorry to learn that the product has not been helping your condition as expected. We understand how disappointing that can be. As results can vary from person to person, we would truly appreciate the opportunity to assist you further and explore possible alternatives or solutions.

Thank you so much for your continued trust and support! Hearing that you’re now on your fifth order truly means the world to us. We’re absolutely delighted to know that you remain extremely satisfied with both our products and service. A special thank you for recognizing our executive — we’ll be sure to pass along your kind words to her. She’ll be thrilled to know her assistance made a difference! We’re also so pleased that your shipment arrived quickly all the way from the USA to Saudi Arabia. Providing smooth and reliable international delivery is very important to us, and your feedback reassures us that we’re on the right track. Thank you again for taking the time to share your experience. We truly appreciate you and look forward to serving you again for many more orders to come!

Thank you so much for your wonderful review and for sharing your experience! We understand how concerning it can be to learn that a package has been held by border services, especially when you’re unaware of the situation. We’re truly glad that our customer service team was able to respond quickly, assist in tracking your shipment, and help ensure it was successfully delivered to you in Canada. Your kind words about our team being “top notch” mean a great deal to us. Providing prompt, reliable support is always our priority, and we’re grateful for the opportunity to assist you. Thank you again for your trust and support — we look forward to serving you in the future!

We’re absolutely delighted to hear that your order arrived in time — and even a day early. We completely understand how important timely delivery can be, especially when travel plans are involved. Our executive will be especially happy to know that her efforts made a difference. Our team always strives to go the extra mile to ensure our customers receive the best possible service. Thank you again for trusting us with your order. We truly appreciate your support and look forward to serving you again in the future!

Thank you for sharing your feedback on Trustpilot. We sincerely apologize for the frustration caused by the delay in receiving your order. We completely understand how concerning it must feel to be waiting for a month without clarity. Please be assured that our concerned team has now carefully reviewed and addressed your case. You might have already received a communication from them with further details regarding your shipment and the steps taken to assist you.

Dear Elizabeth, I’m truly sorry to hear about your experience and understand your concern. At the moment, I am unable to locate your order based on the information provided in your review. I kindly request that you please share either your registered email ID or your 5-digit order number with me so I can investigate your case on priority. I would also like to clarify that since we ship from the United States to the United Kingdom, it would not typically be possible for an order placed on 9th February to reach the destination by 12th February. Our standard shipping timelines are: USPS: approximately 7–10 business days FedEx: approximately 3 business days (Please note that customs clearance time is also involved.) However, as I currently do not have your order details, I am unable to provide an accurate update or clarification specific to your shipment. Please share your details at your earliest convenience so I can review and assist you properly. Regards, Marry Brown

Dear Customer, I’m truly sorry to hear about your experience and understand your frustration. At the moment, I’m unable to locate your order based on this review. Kindly share your registered email ID or 5-digit order number so I can urgently check your case and provide a clear update. Please be assured that shipping errors and additional charges are never applied without reason, but without your order details, I cannot verify what happened in your specific case. I request you to share your details so I can investigate and resolve this matter as soon as possible. Regards, Marry Brown

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the product, our communication, and our pricing — and especially that your order arrived well within the estimated time. That’s exactly the experience we aim to provide. Your kind words truly mean a lot to our team and motivate us to keep delivering the best possible service. Thank you again for choosing us — we look forward to serving you again soon!

Delighted to hear you loved the product and our service. Thank you for your kind words! Regards, Nutriessential Team

Thank you so much for your positive feedback! We're glad to hear you had a good experience and received your items. We sincerely apologize for the cracked container during transit and truly appreciate your understanding. We look forward to serving you again soon! Regards, Nutriessential Team

Thank you so much for your feedback! We truly appreciate you taking the time to share your experience. We're glad to hear that your package arrived within 8 days and that the tracking updates were ultimately helpful. We also appreciate your note about the tracking delays — feedback like this helps us improve our communication and provide an even better experience moving forward. Thanks again for your support, and we look forward to serving you again soon! 😊

Thank you so much for your kind words! We’re really glad to hear that you had a great experience with us. Making sure adjustments are handled quickly and smoothly is very important to our team, so it’s wonderful to know we were able to assist you promptly. We truly appreciate you taking the time to share your feedback on Trustpilot. It means a lot to us and motivates us to keep delivering the best possible service. We look forward to serving you again in the future! 😊

Thank you so much for your amazing feedback! We truly appreciate you taking the time to share your experience. While delivery issues can sometimes happen outside of our control, we’re always committed to resolving them as quickly and smoothly as possible — so it means a lot to hear that you were 1000% satisfied with the outcome. We’re also delighted that you’re enjoying the Rehmannia Six Formula! Your support and kind words really motivate our team. If you ever need anything in the future, we’re always here to help. 😊

We’re delighted to hear that you’re happy with the quality of our products, our fast shipping, and the support provided by our customer service team. Your feedback truly means a lot to us and motivates us to keep delivering the best experience possible. We look forward to serving you again soon. Thanks for choosing Nutriessential!

Thank you so much for taking the time to share your experience. We’re really pleased to hear that your order arrived promptly and that our delivery updates were helpful. It’s especially wonderful to know that you’ve been using the product for many years and have found such great symptom relief during perimenopause. Your long-term trust means a lot to us, and we truly appreciate your support.

Thank you for taking the time to share your experience. We’re glad to hear that your delivery went smoothly and that our updates and explanations around the overseas charges were clear and hassle-free. We aim to be as transparent as possible throughout the process. We hope you have a positive experience with the products as you continue using them, and please don’t hesitate to reach out if you have any questions along the way.

Thank you for your review and for your patience. We understand that international deliveries to Canada can sometimes take longer due to border and customs processes, which are unfortunately outside of our control. We really appreciate your understanding and hope the supplement proves to be well worth the wait. If you have any questions once you start using it, our team is always happy to help.