Nutriessential

Thank you so much for taking the time to share your wonderful feedback and for awarding us a 5-star rating! We are delighted to hear that you were satisfied with EVERYTHING. Your kind words and support mean a great deal to our team, and they motivate us to continue providing the highest level of customer service and quality products. We truly appreciate your trust in Nutriessential.com. We look forward to serving you again in the future and providing you with another great experience.

Thanks so much for your thoughtful review! We're delighted to hear that you appreciated our communication throughout the shipping process. While the delivery delays were caused by circumstances beyond our control, we always strive to keep our customers informed and provide support every step of the way. We look forward to serving you again!

We're sorry to hear about your experience and appreciate you sharing your feedback. We understand your frustration. We'd like to clarify that our AutoShip subscription terms, including recurring billing and cancellation details, are disclosed in our policies. For international orders, shipping and delivery timelines may be longer due to customs clearance and transit times, which are outside our control. Our team always strives to assist customers in accordance with our published policies while providing the best support possible. We have assisted you with all the possible clarifications through our customer support channels.

Thank you for taking the time to share your feedback! We're glad your order reached you safely. After reviewing our records, we noticed that this was actually your first order with us. It was placed on July 21 and successfully delivered on July 25. While we're sorry to hear it felt like it took a little longer than expected, we're pleased that it was delivered within just a few days. We truly appreciate your business and hope to have the opportunity to serve you again. If there's ever anything we can assist you with, we're always here to help!

Hi, Thank you for updating your review. We truly appreciate that you acknowledged receiving your refund. We'd like to clarify one point regarding your experience. We take every customer inquiry very seriously and always strive to provide prompt support. After reviewing your account, we found that your first email to our support team was received on July 22, while your initial Trustpilot review was posted on July 21. Prior to your review, we did not receive any email or support request from you. Once we received your email on July 22, our support team remained in continuous communication with you, addressed your concerns, and processed your refund promptly. We're sorry that your order did not meet your expectations, and we understand how frustrating shipping delays can be. Our goal is always to resolve issues as quickly and fairly as possible. Since your concern has now been resolved and your refund has been completed, we kindly ask that you consider updating your review to reflect the full experience, including the support and resolution you received from our team. We also encourage you to contact our support team directly whenever you have any concerns. We'll always do our best to provide a prompt and satisfactory resolution. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future. Thanks and Regards, Marry Brown

Thank you so much for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had such a positive experience with our customer service team. Providing prompt, professional, and genuinely caring support is something we value deeply, and we are grateful to know that our efforts made a difference in resolving your concern. Your kind words and appreciation mean a great deal to our team. We believe every customer interaction is an opportunity to provide not only a solution but also a supportive and positive experience.

Thank you for sharing your feedback with us! We're glad to hear that your first order has arrived and that your experience so far has been positive. We completely understand that you would like to see how your future orders go, and we truly appreciate the opportunity to continue serving you. Please know that our team is committed to ensuring a smooth experience with every order, from processing to delivery.

Thank you so much for taking the time to share your experience with us! We're delighted to hear that the Motility Activator has been working well for you over the years. We truly appreciate your continued trust and loyalty. We also understand that international shipping costs to Canada can be a concern, and we sincerely appreciate your understanding. It's wonderful to know that your orders have arrived within an acceptable timeframe and that you've been pleased with the service you've received. Your kind words mean a great deal to our team and motivate us to continue providing the best products and customer support possible. Thank you once again for your support—we look forward to serving you again in the future!

Thank you so much for taking the time to share your experience with us! We're delighted to hear that, despite your initial concerns after reading some of the reviews, your own experience with our customer service was a positive one. Providing prompt, thoughtful, and reliable support is something we genuinely strive for, so your kind words mean a great deal to our team. We truly appreciate your trust in giving us the opportunity to serve you, and we're thrilled to know you'll be ordering from us again. Thank you once again for your support, and we look forward to serving you again soon!

We sincerely apologize for the inconvenience and frustration caused by the delay with your order. Due to unexpected disruptions affecting international shipments, your order experienced a significant delay. We acknowledge that your cancellation requests should have been handled more promptly, and we regret the communication gap. Regarding the additional $26 charge, we would like to clarify that we do not intentionally process unauthorized charges, and we would appreciate the opportunity to review this matter immediately. Please contact our customer support team with your order number so we can investigate and work toward a fair resolution. We value your feedback and are committed to improving our service and communication. Regards, Nutriessential Team

We're truly sorry to hear about your experience and sincerely apologize for the inconvenience caused by the unexpected charges and the shipping delay. Your feedback is important to us, and we have already forwarded your concerns to our senior support team. They will review your case and get back to you within the next 24 hours to assist you further. We appreciate you bringing this to our attention and hope to have the opportunity to make things right. Sincerely, The Nutriessential Support Team

Dear Ana, We are truly sorry for your recent experience and completely understand your frustration. Unfortunately, your package was misdirected by USPS, which caused an unexpected delay. We recognize that this was especially problematic since your order contained a cold-chain product, and we sincerely apologize for the inconvenience. As one of our valued long-time customers, we've always aimed to provide you with the best possible service, and we're disappointed that this order did not meet those standards. While this delay was beyond our control, we take your feedback seriously and will continue working to prevent similar situations in the future. We truly appreciate your continued support and hope you'll give us another opportunity to serve you better. Sincerely, The Nutriessential Support Team

Thank you for taking the time to share your feedback. After carefully reviewing our records, we were unable to find any previous communications from you regarding this matter. Had we been aware of your concerns, we would have welcomed the opportunity to assist and work toward a resolution. We also noted your comments comparing this experience with your past experiences. Based on the information available in our records, this appears to be the first order we have had the opportunity to fulfill for you, so we are unable to compare it with any previous orders placed with us. Additionally, you mentioned having 30 years of experience. We would like to clarify that our company has been serving customers for over 20 years, and throughout that time we have remained committed to providing quality products and responsive customer service.

Thank you so much for your wonderful feedback! We’re delighted to hear that you appreciate our fast and efficient service and reliable doorstep delivery. Your satisfaction means a lot to us, and we truly appreciate your continued trust in Nutriessential. We look forward to serving you again soon!

Thanks so much for your wonderful review! We're delighted to hear that you appreciate the availability of our products. We work hard to maintain a wide selection so our customers can find the products they need. Your support means a lot to us, and we look forward to serving you again soon!

We’re sorry to hear that you are dissatisfied with your experience. However, I would like to clarify that our team has been continuously providing you with updates regarding your order status and working closely to resolve the matter. We are actively monitoring the situation to ensure it is addressed as quickly as possible. Please be assured that your concern is being taken seriously, and you will receive a resolution in line with your preference once the process is completed. Our priority is always to ensure that every customer receives proper support and a satisfactory outcome.

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with us. It's fantastic to know that you found our service excellent, your delivery arrived promptly, and the entire process was smooth and professional. Your kind words and recommendation truly mean a lot to our team. We greatly appreciate your support and look forward to serving you again in the future.

Thank you so much for your kind feedback! We’re delighted to hear that your order arrived quickly and exactly as described. It’s also wonderful to know you found great value in our products and had a positive experience with our customer service team. We truly appreciate your support and look forward to serving you again in the future!

Thank you so much for your wonderful review! We're delighted to hear that you found us to be a one-stop shop for your supplement needs and that our wide product selection met your expectations. We're especially pleased to know that our support team made a positive impression with their service. We truly appreciate your support and look forward to serving you again on your future orders. Thank you for choosing us!