Since 2005, we have been providing high-quality GMP-certified dietary and herbal supplements, as well as professional skincare products, which are sourced from natural ingredients and recommended by practitioners all over the world. Recently, we have expanded to provide these professional health brands to customers worldwide.
Written by the business, not verified by us.Nutriessential (www.nutriessential.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 27% give 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that finding products and placing orders on the website is exceptionally smooth and straightforward. People often appreciate the responsive customer support team, noting that staff members are always ready to provide helpful assistance with any questions. However, some customers also noted unexpected extra charges for international delivery that were not clearly communicated initially. Others experienced frustrating delivery delays, long waiting times, and difficulties receiving timely refunds when packages failed to arrive. A few individuals felt that communication regarding tracking updates could be improved during these shipping issues.
Auto-generated from all reviews of this business. For reference only.Product always shows up on time and
Thank you so much for your kind review and for taking the time to share your experience with us! Providing genuine products along with reliable service is always our top priority. We sincerely appreciate your trust and support, and we look forward to serving you again soon!
Every thing is amazing . Your care and follow ,time of response. But you should revise the amount of taxes and additional shipment paying I think it is a little bit much
Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to know that you were happy with our care, follow-up, and response time. Providing the best possible support to our customers is always our top priority. At the same time, we sincerely appreciate your feedback regarding the taxes and additional shipping charges. Please note that international shipping costs and taxes are often determined by carrier tariffs, package weight, destination country regulations, and customs policies, many of which are unfortunately beyond our direct control. Nevertheless, your feedback is extremely valuable to us, and we will certainly share it with the concerned team for future consideration and improvements.
I can’t speak on the product as I haven’t had enough time to try it but their customer service was very helpful. Quick and easy and friendly service, my query was answered and followed up as well.
Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words about our customer service team. We are delighted to know that you found our support quick, easy, friendly, and helpful, and that your query was properly followed up on. Providing attentive and reliable service to our customers is always one of our top priorities. We also completely understand that you have not yet had enough time to fully evaluate the product, and we genuinely hope it meets your expectations once you’ve had the opportunity to use it more. We truly appreciate having you as part of the Nutriessential family and look forward to serving you again in the future.
Great service. My vitamins got lost in shipment and they shipped out another set at no additional charge.
Thank you so much for your kind review and for sharing your experience with us. While we truly regret that your original package was lost in transit, we are very happy that we could promptly arrange a replacement shipment for you at no additional cost. Customer satisfaction is always our top priority, and it means a lot to know that our service met your expectations. Thank you once again for your trust and support. We truly appreciate being part of your wellness journey and look forward to serving you again in the future!
This website charge you more delivery charges after you pay and the order is confirmed. I will never buy from them again. Scammers. When you ask them to refund and cancel then they say your order is already being processed.
Thank you for sharing your feedback. We are sorry to hear that you were dissatisfied with your experience. Regarding order cancellations, once an order has entered the processing or fulfillment stage, there are limitations on immediately stopping or canceling the shipment process. We certainly understand your frustration and would appreciate the opportunity to review your case further. If you could kindly provide your order number, our support team will be happy to investigate the matter and address your concerns accordingly.
They say on their website 3 to 5 days for shipping I was up to 7 days + when I contacted them I should say when I woke them up via email, ah "it could take longer" they said yup and like somebody else complained here on Trustpilot they turn around and charge you more for shipping for apparently it costs more sure scammers I should have lock my credit card yesterday when I read about that review. My bad I should have read the reviews before buying from this outfit, I would have never bought anything from them. They are a scam, scammer all the way do yourself a favor and shop somewhere else. If I can prevent somebody else to be ripped off and scam by this outfit well my work will be done
Thank you for taking the time to share your feedback. We are truly sorry to hear about your frustration and the experience you had with your order. We understand how disappointing it can be when shipping takes longer than expected. We value every order placed with us and always strive to provide transparent communication and support throughout the process.
I have ordered an elemental diet powder through their website. A more than 500$ charge. Of which, without warning they charged me an additional $90 for extra shipping costs (that I did not agree on). The powder never arrived and was returned to them, and they still refuse to issue a refund. They are thieves and hide behind shady policies on their website.
Thank you for taking the time to share your feedback. We sincerely regret the frustration and disappointment you experienced with your order. We understand your concerns regarding the additional shipping charges and the non-delivery of the package. Please note that in certain international shipments, additional shipping costs may arise due to carrier surcharges, package weight, or destination-related adjustments. These charges are communicated as part of the shipping process in accordance with our policies. We are truly sorry that your package was returned and that this experience has caused you distress. Please be assured that we never intend to inconvenience our customers, and transparency and customer satisfaction remain extremely important to us. We are reviewing your case once again and work toward a resolution. . We value your feedback and hope to have the chance to restore your confidence in our service.
COMMUNICATION SERVICE IS MORE THAN PERFECT
Thank you so much for your kind words! We’re truly delighted to hear that you found our communication and service more than perfect. Providing clear, prompt, and helpful support is something we always strive for, and your feedback reassures us that we’re on the right track. We genuinely appreciate your support and look forward to serving you again in the future!
The purchase on the website was very easy. I found the products I was looking for, which I couldn't find anywhere else. Thank you.
Thank you so much for your kind review! We’re really glad to hear that you found our website easy to use and were able to find the products you were looking for—especially those that are hard to find elsewhere. That’s exactly what we strive to offer our customers. We truly appreciate your support and look forward to serving you again soon.
I’m quite unhappy with my purchase from NutriEssential. I ordered DHEA 25mg, but the bottle I received has conflicting information—25mg on the front and 50mg on the back. This kind of labeling error is unacceptable, especially for supplements that affect health and hormones. This raises serious concerns about product quality and reliability. I would not feel safe taking this product and would not recommend it unless the company addresses this issue properly. ORDER #94257 UPDATE REVIEW: After further communication and clarification, I’ve received an explanation regarding the labeling. The manufacturer Life Extension has confirmed that the product was updated in March 2026: while the front label states 25 mg per capsule, the serving size is now 2 capsules, making it 50 mg per serving. They also confirmed that the item number, lot number, and expiry match their system records. However, they also noted that the seller I purchased from is not an authorized distributor, so they cannot fully verify the authenticity of the product. That said, because this is a hormone-related supplement and due to the uncertainty around the purchase source, I have decided not to proceed with taking it. Overall, I appreciate Nutressential that they took the time and effort to respond and address my concerns thoroughly. They did their best to clarify the situation and provide transparency.
Thank you for your feedback and for bringing this to our attention. We understand your concern regarding the discrepancy on the product label, and we want to assure you that our concerned team is already aware of this matter. They are actively reviewing it and will provide you with full assistance to address and resolve your concern to your satisfaction. We truly appreciate your patience and the opportunity to make this right.
Great communication! They were quick to respond to my questions about our international delivery. They are knowledgeable and helpful and they assisted me to resolve issues rather than push us back to the carrier. Will order from them again. Thank you!
Thank you so much for your thoughtful review! We’re really glad to hear that you had a positive experience with our team and that we were able to assist you effectively with your international delivery. Providing clear communication and taking ownership to resolve concerns is something we truly strive for, so your feedback means a lot to us. It’s wonderful to know that you felt supported throughout the process—we’ll be more than happy to assist you again whenever you need us. Thank you once again for your trust and support. We look forward to serving you again soon! 😊
My order took longer than expected, and they were great tracking my order and getting it delivered to me.
Thank you so much for your feedback! We truly appreciate your patience with the delivery time, and we’re glad to hear that our team was able to assist you with tracking your order and ensuring it reached you successfully. Your understanding means a lot to us, and we’re always here to help if you need any assistance in the future. Thank you again for your support—we look forward to serving you again soon!
Good delivery time 2 1/2 weeks to NZ which is pretty standard. Great product much easier to give my dog in tablet form than powder. The service could be improved by giving an accurate delivery cost upon ordering using postcodes as other companies do, as had to get charged an extra cost for delivery after paying the bill, but the customer service was quick and polite.
Thank you so much for your thoughtful review! We’re really glad to hear that the delivery time met your expectations and that the tablet form has made things easier for you and your dog—that’s wonderful to know. We also truly appreciate your honest feedback regarding the delivery charges. You’re absolutely right, and we understand how important it is to have accurate shipping costs upfront. We’re continuously working to improve this aspect of our service, and your input helps us move in the right direction. It’s great to hear that our customer service team was able to assist you promptly and politely—that means a lot to us. Thank you again for your support, and we look forward to serving you even better next time!
Excellent experience. They had a hard to find supplement that I had and the ordering process was quick and easy!
Thank you so much for your kind words! We’re really glad to hear you had an excellent experience and that you were able to find the supplement you were looking for. Making the ordering process quick and easy is something we always strive for, so it’s great to know we delivered on that for you. We truly appreciate your support and look forward to serving you again in the future!
Thank you for your wonderful review and for calling us “the best shop”—it truly means a lot to us. Your kind words are incredibly appreciated and motivate our team to keep delivering the best possible experience. We’re also especially grateful for your continued trust and loyalty as a regular customer. It’s customers like you who make what we do so rewarding. We look forward to serving you again soon!
Order several months ago . Still have not received the products. Spent $156.00 nothing to show for it and customer service is not very helpful. Tracking shows it hasn’t moved past shipping label being created.
We’re really sorry to hear about your experience—that’s certainly not the level of service we aim to provide. We completely understand how frustrating it must be to wait this long without receiving your order, especially with limited tracking updates. Please know that situations where a shipment doesn’t move past label creation are taken very seriously, and we want to make this right for you. It sounds like your case may need a more in-depth review. We will work toward a resolution as quickly as possible—whether that means locating the package, arranging a replacement, or issuing a refund. We truly appreciate your patience and the opportunity to resolve this for you.
I got my package. It took long time to reach but it is worth waiting for. Thank you for your cooperation.
Thank you so much for updating your review from negative to positive—it truly means a lot to us. We really appreciate your understanding and your kind feedback. Providing you with even better service is our responsibility, and we will continue to do our very best to improve and maintain your trust. Thanks again for giving us the opportunity to serve you better. Regards, Marry Brown
Four Marvels has been a game changer for my dog who was diagnosed with Diabetes and Cushings Disease last year. He had gone completely bald and lost all his body mass. He is back to being healthy with a beautiful coat since being on the Four Marvels Supplement.
Thank you so much for sharing your experience with us! 💙 We’re truly delighted to hear how much of a positive difference Four Marvels has made for your dog. Seeing him regain his health, strength, and that beautiful coat is absolutely wonderful, especially after everything he’s been through. Stories like yours mean the world to us and reinforce why we do what we do. Thank you for trusting us to be a part of his journey—we’re wishing your furry companion continued health and happiness!
I needed to know the expiration dates of the product as I only take one capsule a day. Emily replied to my emails providing me the information so I could make my decision. She also let me know about the waiting time for shipping to Canada, so I was not expecting the delivery right away. I received the products with the expiration date I was expecting.
Thank you so much for your thoughtful review! We’re really glad to hear that our associate was able to assist you by providing clear information on the product expiration dates, helping you make an informed decision. It’s also great to know that the shipping expectations to Canada were communicated well, and that your order arrived with the exact expiration dates you were expecting. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If there’s ever anything more we can help you with, please don’t hesitate to reach out.
I was very disappointed with my experience ordering from Nutriessential. After placing my order, I was informed that I needed to pay an additional $77.80 in shipping fees on top of what I had already paid at checkout. This was not made sufficiently clear during the purchasing process. I regularly shop from multiple US websites and have goods shipped to the UAE, and I have never encountered unexpected post-purchase shipping charges of this nature. Other retailers such as iHerb typically use more transparent and cost-effective international shipping options such as Aramex and DHL. If substantial additional shipping fees are likely for international customers, this should be clearly disclosed on the checkout page before payment is taken, rather than buried in a separate shipping policy page that many customers may not think to review. Unfortunately, this experience has significantly damaged my trust in the company
Thank you for taking the time to share your feedback. We understand your disappointment regarding the additional shipping charges and how it may not have been sufficiently clear during the purchase process. We sincerely regret any confusion this may have caused. As our customer support team has been in touch with you and provided an explanation regarding these charges, which were applied based on the final weight and dimensions of the shipment as determined by the shipping partner. That said, your feedback is extremely valuable to us. We genuinely welcome insights like yours, as they help us identify areas where we can improve—especially in making our pricing and shipping details clearer and more transparent during checkout. Thank you again for bringing this to our attention. We truly appreciate your understanding and the opportunity to improve our services.
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