关于 PandaRemit
数据更新- 网站
- www.pandaremit.com
- 分类
- 商业服务
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 129 条评价
- 差评回复率
- 99%（176/178 条）
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商家自述
Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world.With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/
以上内容由商家自行提供，未经平台核实。PandaRemit靠谱吗？
PandaRemit（www.pandaremit.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 428 条用户评价，属于商业服务分类，口碑一般。评价两极分化：54% 给出 4 星及以上，同时 38% 打了 1 星；商家回复了 99% 的差评；评价主要围绕客户服务、退款。数据最后更新于 2026-10-24。
评价综述
AI 生成Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast transactions, reliable service, and competitive exchange rates when sending money to foreign bank accounts. Many people enthusiastically note the remarkably smooth and efficient onboarding process for handling mainstream currencies during cross-border remittances. Some reviewers were not happy with slow customer service responses, unhelpful communication channels, and unexpectedly delayed money transfers. A few other people also felt that refund processes, document verification hurdles, and sudden payment blocks caused significant frustration. Customers occasionally noted that international transactions took much longer than expected and that getting timely assistance was very difficult.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Thk u for the help
Good Service 👍🏾
Thank you Panda Remit!
fast and accurate. also with the highest exchange rate❤️
Fast transfer
Fast trf , and high exchange rate. First time using panda remit.
Panda Remit has done a lot of work on…
Panda Remit has done a lot of work on their customer service team. Now the service is very fast and professional I've used other APPs for a while but today I downloaded Panda Remit again and found they added many more functions. I'll keep using it.
Really fast transfer as compared to…
Really fast transfer as compared to others
Super fast Processing
Although I just opened account and immediately transferred money, panda remit team not only verified documents but also did the transfer within 1hr.
Instant transfer low exchange rate
Instant transfers great exchange rate, friendly to use with instant international transfer, highly recommended.
I used this application and the app has…
I used this application and the app has a very clear way to pay but it doesn’t say at first to verify the account or add documents, I made the payment and then it said verify account, I added my documents and since then it says contact customer service on some WhatsApp number (which isn’t even in WhatsApp) now it just says contact customer service and nothing after that, my amount is already deducted. I WANT MY MONEY BACK. If this is fraud I’m not leaving this application, honestly it’s too much money we trust and this happens. I need this sorted ASAP or I’m taking this seriously.
PandaRemit 回复2026-03-30
Dear user, We apologize for any inconvenience you may experience while using our apps and customer services. Please send the order number to [email protected] email and we will solve your problem asap. We understand the importance of a smooth remittance experience, and we are actively optimizing our processes to prevent similar situations from occurring in the future. Thank you for your patience and understanding. Sincerely, Customer service team Panda Remit
To old to send money
I just tried to register with Panda Remit. I can't believe what they told me. I can't register because I'm over 70 years old. It seems 18 to 70 is there age limit. I guess I can't send money because I'm to old. I will have to think about what to do about this. Can't believe a company acts like this today. To old to send money still can't get my head around this.
PandaRemit 回复2026-03-30
Dear User: We apologize for the inconvenience caused by the age limit-we will never put unnecessary barriers for users. Please understand that strict compliance protocols are designed to protect all users from potential financial risks, which is a priority for both of us. We actively communicate through our partners. At present, the age limit has been relaxed. You can try again. If you encounter problems, you can contact online customer service at any time or send the problem to [email protected] email. We will contact you asap after receiving it. Thank you for sharing your feedback-it's been invaluable in helping us make meaningful improvements. If you have any other questions or concerns, please feel free to contact. With best regards, customer Service Team Panda Remit
Very very fast transaction with high…
Very very fast transaction with high exchange rate and zero fees
the transaction was very fast
the transaction was very fast, the fee is also reasonable. probably going to use pandaremit more often! keep it up!
for right now panda is very good
Easy to use and transferred very fast…
Easy to use and transferred very fast (in a minute)
Seamless transfer and transparent rate
Rates are locked in and as per shown on screen. Very transparent. It was seamless and I could see the funds received immediately after completed paynow transfer. Amazing.
I’ve been using Panda Remit since I was…
I’ve been using Panda Remit since I was in Singapore and now that I am in the US, I thought that it will not work, but it does work. Best exchange rate and fast transactions. I am recommending it to my friends.
Avoid Panda Remit: A Disgraceful Service That Fails the Diaspora
Don’t be fooled by their claims of "best exchange rates" or "fast transfers." It’s a complete scam designed to trap your money. Once they have your funds, their "speed" vanishes, and you’re stuck in a nightmare of unprofessionalism. Customer support is a total black hole—they never reply. Getting a refund is nearly impossible, even for simple errors. It is shameful that a product marketed to the Chinese diaspora is the most unreliable and dismissive of its own people. They leverage our trust just to deceive us. Save your money and your sanity. Use a real international service that actually respects its customers. Panda Remit is a disgrace.
PandaRemit 回复2026-02-28
Dear Customer, We appreciate your feedback and sincerely apologize if our response time did not meet your expectations. To ensure your concern is addressed promptly, please reach out to our customer service team via email at [email protected] with your transaction details. We will prioritize your case and assist you as quickly as possible. We are actively improving our support efficiency to serve you better. Thank you for your understanding and for giving us the opportunity to improve. Best regards, Customer Service Team Panda Remit
Poor customer experience with no response on any listed channels
I initiated a transfer more than 4 days back which got stuck with Contact Customer Service status. Since then, I have tried chat, whatsapp, email, everything but no response. Not sure if they even monitor these channels. Very bad experience. I am going to file an official complaint against them with local financial regulators now. This the last time I am using their service.
PandaRemit 回复2026-02-27
Dear Customer, Thank you for bringing this to our attention. We apologize for the delay and any frustration this may have caused. Please provide your transaction number to our customer support team via email at [email protected], and we will prioritize checking the status of your transfer for you. We fully understand the importance of timely remittances and are continuously working to optimize our processes. Thank you for your patience and for trusting us with your transfer. Best regards, Customer Service Team Panda Remit
Thieves. This is a company with absolutely no bottom line.
Thieves. This is a company with absolutely no bottom line. They are holding my 18,774 HKD hostage. There is zero oversight and zero transparency here. The moment your money runs into an issue, you are forced to beg for it back like a worker fighting for unpaid wages—checking in every single day just to get what is rightfully yours. It leaves you feeling completely powerless, consumed by an overwhelming sense of anxiety and rage because there is no clear way to get your money back. They act fearless because they think they are untouchable. Do NOT believe a single word from their customer service; their "updates" are nothing but lies and stalling tactics. My 18,774 HKD hasn't moved, and neither has their conscience. By the way, do everyone a favor and just shut down for good. You are a disgrace to the industry.
PandaRemit 回复2026-02-26
Dear Customer, Thank you for reaching out to us. We sincerely apologize for any inconvenience caused by the issue with your order. Please contact our customer service team via email at [email protected] with your transaction number, and we will prioritize assisting you with the order status. We understand how important a smooth remittance experience is, and we are actively optimizing our processes to prevent similar situations in the future. Thank you for your patience and understanding. Best regards, Customer Service Team Panda Remit
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