Hello Rebeca, Thank you for your wonderful review! We're delighted to hear that Erika Ramirez-Flores provided such great assistance in helping you locate your package. Her patience and dedication to ensuring a positive customer experience are truly appreciated.
We'll be sure to share your kind words with Erika . Heather
Z
Zheng Xi · 写过 1 条评价 · 体验于 2026-08-05 ·
★★★★★
埃里卡(Erika)是一位非常乐于助人且高效的人......
埃里卡(Erika)是一位非常乐于助人且高效的代理人。
Parcel Pending by Quadient 回复2026-08-05
Hello, thank you for your kind feedback! We're delighted to hear that Erika was such a helpful and efficient agent. Providing excellent customer service is our top priority, and it's wonderful to know that Erika made your experience a positive one.
We'll be sure to share your recognition with Erika. Heather
Hi Rene, Thank you for sharing your feedback! We're delighted to hear that Margot provided excellent customer service and was able to quickly understand your needs and assist you efficiently. I'll be sure to pass along your kind words and recognition to her. Thank you for taking the time to acknowledge her great work. Brad
A
Anthony Castro · 写过 1 条评价 · 体验于 2026-08-05 ·
★★★★★
优质的客户服务
在伊利诺伊州斯科基的 Old Orchard Optima Woods Condominium Complex 系统发生故障后,蒂娜帮助我恢复了我的 Parcel Pending Plus 帐户。她通过短信帮助了我,她的服务非常棒。我拿回了我的包裹待处理帐户!谢谢蒂娜!
Parcel Pending by Quadient 回复2026-08-05
Hello Anthony, Thank you for sharing your experience! We're so pleased to hear that Tina was able to help reinstate your Parcel Pending Plus account after the issue at Old Orchard Optima Woods Condominium Complex. It's wonderful to know that her support via text was helpful, efficient, and made the process easy for you.
We'll be sure to pass along your kind words to Tina. Heather
Hi Lani, Thank you for your feedback! We're glad to hear that Tristan was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to him. Thank you for taking the time to share your experience. Brad
Hi Craig, we apologize for any inconvenience you experienced. If you can provide your contact information, we can look up your account and I will have a specialist reach out to better assist you. Thank you, Brad Bishop [email protected]
R
Richard A Konsavage · 写过 3 条评价 · 体验于 2026-08-05 ·
★★★★★
惊人的经历并解决了我的...
很棒的经历,很快就解决了我的问题! 很棒的一套!
Parcel Pending by Quadient 回复2026-08-06
Hi Richard, thank you for your feedback! We’re glad to our customer service team was able to assist you and provide a solution to retrieve your packages. We truly appreciate you sharing your experience! Thank you, Brad
Hello Alexandra, Thank you for your feedback! We're glad Conrad was able to help and provide the support you needed. I'll be sure to share your kind words and recognition with him. Thank you for taking the time to let us know about your experience. Heather
A
Alex · 写过 1 条评价 · 体验于 2026-08-04 ·
★★★★★
蒂娜非常有帮助!
我遇到了涉及多个帐户的复杂混乱(我的错),蒂娜在解决所有问题并找到我丢失的包裹方面非常有帮助!
Parcel Pending by Quadient 回复2026-08-04
Hello Alex, Thank you for taking the time to share your experience! We're so glad Tina was able to help resolve the account mix-up and locate your missing package. We understand how frustrating situations like that can be, and we're pleased that Tina provided the support and attention needed to get everything sorted out. We'll be sure to share your kind words with her. Heather
L
Liz Diaz · 写过 1 条评价 · 体验于 2026-08-04 ·
★★★★★
安德鲁五世帮助我解决了两个问题......
安德鲁五世帮助我快速轻松地解决了两个问题。非常感谢您的帮助
Parcel Pending by Quadient 回复2026-08-05
Hi Liz, Thank you for your feedback! We're glad to hear that Andrew V. was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to him. Thank you for taking the time to share your experience. Brad
j
j b · 写过 1 条评价 · 体验于 2026-08-04 ·
★★★★★
安德鲁五世非常乐于助人
安德鲁五世非常乐于助人、快速且友善。很棒的经历
Parcel Pending by Quadient 回复2026-08-05
Hi Jb, Thank you for your feedback! We're glad to hear that Andrew V. was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to him. Thank you for taking the time to share your experience. Brad
Hi Souvia, thank you for your kind feedback! We're glad to hear that Gabriela responded promptly to all of your questions and provided such helpful service. We'll be sure to share your appreciation with her. Thank you, Brad
Hello Lisa! Thank you for sharing your feedback! We're delighted to hear that Erika Ramirez-Flores went above and beyond to assist you. It's great to know she took the time to thoroughly review your account, identify the issue, and help address your concerns. I'll be sure to pass along your kind words and recognition to Erika. Thank you for taking the time to acknowledge her exceptional support. Heather
Hello Kate, Thank you for sharing your feedback. We appreciate your honesty regarding the challenges you experienced with the app and the process of reaching support. We're especially pleased to hear that once you connected with Erika Ramirez-Flores, she was able to make the experience much easier and provide the assistance you needed in a timely manner.
I'll be sure to share your kind words and recognition with Erika. Thank you for taking the time to acknowledge her efforts and the positive impact she had on your experience. Heather
N
Nya Dennis · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
埃里卡·拉米雷斯-弗洛雷斯评论并……
Erika Ramirez-Flores 快速审查并解决了我的问题。
Parcel Pending by Quadient 回复2026-08-04
Hello Nya! Thank you for your feedback! We're glad to hear that Erika Ramirez-Flores reviewed your concern and was able to resolve it quickly. We appreciate you taking the time to share your experience, and I'll be sure to pass along your recognition to Erika. Heather
S
Segun Sobanjo · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
很棒的客户服务
很棒的客户服务。安德鲁五世让我对滞纳金提出异议的经历变得顺利而无缝。
Parcel Pending by Quadient 回复2026-08-04
Hello Segun! Thank you for your feedback! We're glad to hear that Andrew V. provided great customer service and helped make your experience addressing the late fee concern smooth and seamless. I'll be sure to share your kind words and recognition with him. We appreciate you taking the time to let us know about your experience. Heather
C
Crob · 写过 4 条评价 · 体验于 2026-08-03 ·
★★★★★
希望之后能帮助我取回包裹...
希望在我没有代码的情况下帮助我取回包裹。非常有帮助
而且非常有耐心。非常感谢
Parcel Pending by Quadient 回复2026-08-04
Hello Crob, Thank you for sharing your feedback! We're glad to hear that Hope was able to help you retrieve your package and provide such patient and helpful support throughout the process. I'll be sure to pass along your kind words and recognition to her. Thank you for taking the time to let us know about your experience. Heather
Hello Bridget, Thank you for sharing your feedback! We're pleased to hear that Sherri responded quickly and was able to help resolve the issue with your package delivery. It's great to know that you were able to successfully retrieve your package and that the situation was resolved to your satisfaction. I'll be sure to pass along your kind words and recognition to Sherri. Heather
D
Deborah Seaton · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
蒂娜的客户服务非常好……
蒂娜的客户服务非常好。她准确地理解我的需求并高效地满足了我的需求。谢谢蒂娜
Parcel Pending by Quadient 回复2026-08-04
Hello Deborah, Thank you for sharing your feedback! We're delighted to hear that Tina provided excellent customer service and was able to quickly understand your needs and assist you efficiently. I'll be sure to pass along your kind words and recognition to her. Thank you for taking the time to acknowledge her great work. Heather
P
Preethi Ramesh · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
很棒的客户服务
安德鲁五世非常乐于助人。
Parcel Pending by Quadient 回复2026-08-04
Hello Preethi! Thank you for your feedback! We're glad to hear that Andrew V. was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to him. Thank you for taking the time to share your experience. Heather