Thanks for being a Planet customer and taking the time to share your experience, Andrew! We’re proud to deliver the care and service that help people feel confident and supported through every step of the homeownership process.
R
Ricardo Salcido · 写过 5 条评价 · 体验于 2026-01-19 ·
★★★★★
再融资的经验很棒……
体验很棒,再融资客户服务非常出色,引导我们完成了整个过程,沟通也非常好,谢谢
Planet 回复2026-01-27
We appreciate your review and your kind words, Ricardo. It’s customers like you who remind us why we do what we do. Thank you for being part of the Planet family.
Thank you for your review, Eloisa. We're glad your mortgage refinance experience was a good one with Planet Home Lending, and we’ll be here to help with all your future home loan needs.
This is exactly what we mean by, “We’ll Get You Home.” Amanda, we’re honored to be part of your homeownership story.
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G M · 写过 3 条评价 · 体验于 2026-01-07 ·
★★★★★
很棒的经历
我与凯尔的经历非常棒,整个过程非常顺利!😎
谢谢你。
Planet 回复2026-01-13
We’re thrilled to hear this! Your kind words remind us why we do what we do: getting people home with the service they deserve.
A
Artha Harker · 写过 2 条评价 · 体验于 2026-01-08 ·
★★★★★
丹和理查德很专业而且……
丹和理查德非常专业且知识渊博。他们坚持不懈地为我们寻找合适的项目。我们现在是房主了!哇!哎呀!!
Planet 回复2026-01-13
Thank you for being a Planet customer and taking the time to share your experience! We’re committed to getting people home with care and consistency, and your feedback helps us do just that.
D
Debra Chace · 写过 2 条评价 · 体验于 2025-12-30 ·
★★★★★
出色的
出色的!作为首次购房者,我们在了解抵押贷款流程方面没有任何问题。与 Rick Scherer 合作非常愉快!
Planet 回复2026-01-12
Thank you, Debra, for being a Planet customer and taking the time to share your experience! We’re committed to getting people home with care and consistency — and your feedback helps us do just that. - Rick Scherer
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John · 写过 2 条评价 · 体验于 2025-12-19 ·
★★★★★
总体来说很棒的经历
总体来说很棒的经历。 埃里克非常棒,会再次合作。 清晰的沟通和快速的响应。 感谢他们的所有帮助!
Planet 回复2026-01-05
Thank you for your positive feedback, John. I’m glad I could provide expert guidance along the way, and I’ll be here for your future mortgage needs. - Erik
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James Hartley · 写过 3 条评价 · 体验于 2025-12-11 ·
★★★★★
一流公司
我买房后不久就加入了 Planet Home Lending。几周前,我决定打电话给他们询问我的再融资选择。我和克里斯谈过,他和我一起讨论了我的选择。在他的帮助和丰富的知识下,我们决定选择他们的 Streamline 选项。这个过程快速而简单,克里斯和内奥米在每一步都为我提供了帮助。
Planet 回复2026-01-05
I appreciate your kind words, James. Helping you refinance your mortgage was a highlight of my month, and I hope to be your lender for life. – Chris
a
alan thomas · 写过 3 条评价 · 体验于 2025-12-18 ·
★★★★★
整体再融资顺利
总体来说,再融资顺利。 遇到了一些问题,但立即得到了处理。 过程中沟通非常好。
Planet 回复2026-01-05
Thanks for sharing your thoughts, Alan. It was great to help you with your refinance milestone, and we’ll be here when you’re ready for your next mortgage journey.
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Randy Martin · 写过 2 条评价 · 体验于 2025-12-22 ·
★★★★★
因业主违规扣留保险资金
我们正努力在一场彻底损失的火灾后重建残疾退伍军人之家。 我们已完成 85%,但尚未付款,因为我们已完成 40% 的范围。 在此过程中,Planet Mortgage 购买了这笔贷款并接管了近 20 万美元的保险收益。 在过去的六周里,我们不断地向他们提供他们要求的文件以释放资金,但他们却说他们没有这些文件。 退伍军人即将无家可归,因为我们无法在没有付款的情况下完成房子。他们不在乎,也不会做他们的工作!我们将不得不申请留置权并迫使退伍军人出售房屋,因为我们必须支付该房产的账单。 据称 Planet Homes 拥有这笔钱,但无论我们提供多少次文件,他们都不会将其交给房主。这让我怀疑他们是否真的有钱。 我希望您考虑另一家信誉更好的抵押贷款公司,因为 Planet Homes 喜欢欺骗退伍军人的钱。
Planet 回复2025-12-23
Thank you for reaching out. We want to deliver the level of service our customers deserve and would welcome the chance to connect with you directly. Please send your name, phone number, and property address to [email protected] so we can escalate this.
We’re happy to have you in the Planet family — thanks for choosing us.
J
Jessica Fleming · 写过 1 条评价 · 体验于 2025-11-24 ·
★★★★★
克里斯非常乐于助人而且知识渊博!
Planet 回复2025-12-15
We appreciate your review and your kind words. It’s customers like you who remind us why we do what we do. Thank you for being part of the Planet family.
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darnell jones · 写过 3 条评价 · 体验于 2025-11-26 ·
★★★★★
Sam 做得很好,让我们了解情况……
Sam 做得很好,让我们了解情况,而且流程很简单?
Planet 回复2025-12-12
Thank you for choosing Planet! We’re happy we could provide the service and support you needed, and we’re grateful you took the time to share your review.
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Kimberly Smith · 写过 1 条评价 · 体验于 2025-11-21 ·
★★★★★
我的星球房屋贷款体验……
David Ambula 和他的团队非常出色,并且信任我的再融资项目的完成。他们使这个过程变得简单易懂。他们可以回答您在此过程中遇到的任何问题或疑虑。我绝对会推荐 Planet Home Lending!
Planet 回复2025-12-12
Thanks for being a Planet customer and taking the time to share your experience! We’re proud that David Ambalu delivered the care and service that made you feel confident and supported through every step of homeownership.
S
Shawn S. · 写过 3 条评价 · 体验于 2025-12-03 ·
★★★★★
我遇到过的最简单的抵押贷款公司
我拥有过的最简单的抵押贷款公司。良好的沟通和简单的合作。
Planet 回复2025-12-12
Thank you for the kind words. We’re here for you and proud to support your homeownership journey for years to come.
Thank you for taking the time to share your experience. We're glad to know Kyle provided the support you and your mom needed. Your referrals are the greatest compliment we could receive.