PromGirl.com

Thank you so much for the thoughtful review! We’re thrilled to hear the sizing was accurate, delivery was smooth, and that you were able to save while getting the exact same dress. That’s a win! We love your advice about using the size guide and getting help with measurements—it really does make all the difference. Wishing you the best as you start planning that sweet sixteen! XO, PromGirl

Thank you so much! We’re so happy the dress arrived quickly and fit your daughter perfectly. We truly appreciate your trust and can’t wait to help you again in the future! XO, PromGirl

Thank you so much! We’re so happy it arrived quickly and was exactly what your daughter wanted. That’s what we love to hear! XO, PromGirl

Thank you so much for this incredible review and for choosing us again! We’re honored to have been part of your Mardi Gras ball—and love hearing that the gown brought in so many compliments. Nothing makes us happier than knowing you felt amazing in it. We truly appreciate your continued trust in PromGirl and your thoughtful advice about checking sizing for final sale styles. So glad you scored such an amazing deal, too! XO, PromGirl

We’re sorry to hear you’re disappointed. According to our records, the return request was submitted outside of our stated return window and these were not issues at that time. We understand this wasn’t the outcome you were hoping for and appreciate your feedback. XO, PromGirl

Thank you so much! We’re glad our team could assist professionally and that your package arrived even faster than expected. We truly appreciate your feedback! XO, PromGirl

Thank you so much! We’re thrilled to hear the dress arrived on time and that you loved it. XO, PromGirl

We love hearing that! So glad the dress brought in all the compliments—you deserve it. XO, PromGirl

We’re sorry to hear you were disappointed with your experience. Our return policy is outlined on our website. We understand that return preferences can vary, and we appreciate you sharing your perspective. We also regret that the dress did not meet your expectations for quality. Your feedback has been noted and will be shared with our team as we continue to evaluate both our products and how we communicate our policies. XO, PromGirl

Thank you for the great feedback! We’re so happy to hear the fit, quality, and shipping all exceeded your expectations. XO, PromGirl

We’re sorry to hear the timing didn’t work out for your event. According to our records, your order shipped on time using the shipping method you selected at checkout and within the delivery timeframe provided. We understand how disappointing it can be when plans change, and we appreciate your feedback. XO, PromGirl

Thank you! We’re so happy to hear the dress was beautifully made and arrived right on time. We appreciate your kind words! XO, PromGirl

Thank you so much for the wonderful review! We're so glad the dress arrived in time, held up beautifully through the dance, and outshined mall options. Love hearing it’s ready to be worn again! XO, PromGirl

Thank you for your kind words! We're glad our team could help resolve the issue and make things right. XO, PromGirl

Thank you so much for the love! We're thrilled you found your dream prom dress with us—and at the best price too! So glad our team could help with sizing. We appreciate your recommendation and can’t wait to shop with you again! XO, PromGirl

Thank you so much! We're so glad to hear the dress arrived on time and exceeded your expectations in both style and quality. XO, PromGirl

Thank you for sharing your experience! We're so glad the exchange was smooth and that you loved the color and design. And great tip for taller shoppers! XO, PromGirl

Thank you so much! We're honored to be part of such a special moment—so glad the dress fit perfectly and exceeded your expectations. Wishing you an unforgettable wedding day in March! XO, PromGirl

We’re very sorry to hear about your experience. We understand how frustrating it is when sizing doesn’t match expectations—especially with an event coming up. Our team will be reaching out to you directly to follow up on your return and store credit. We appreciate your patience and the opportunity to make this right. XO, PromGirl

Thank you so much for the amazing feedback! We're thrilled to hear the dress fit your daughter perfectly and helped her shine in the pageant. So glad you chose PromGirl for such a special moment! XO, PromGirl