We appreciate you taking the time to share your perspective on managing your services, and we understand the frustration surrounding your experience, Carl. The Review Team would love the opportunity to help improve your experience in any way we can. Please reference this review and email us directly at [email protected] with additional information so we can continue the conversation together.
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Monica · 写过 1 条评价 · 体验于 2026-07-06 ·
★★★★★
我处理过的最糟糕的公司...
我处理过的最糟糕的公司。在我们不知情或未经我们同意的情况下“续签”合同。取消上述合同后，Ring Central 继续向我们收取费用。数周以来多封电子邮件都没有得到答复。告诉我们需要安排一次会议来取消，然后告诉我们的合同以某种方式再次续签，然后告诉他们直到下个月的账单日期才能取消。 接到我的律师商业伙伴打来的愤怒电话，要求该帐户最终（奇迹般地！）被关闭，我们的钱被退还。如果可以的话，我绝对会给这家公司零星。
RingCentral 回复2026-07-07
Hey Monica, thank you for sharing your feedback. Please reference this review and email the Review Team directly at [email protected] with additional information to continue the conversation together. We would love the opportunity to help improve your experience in any way we can!
Hey Matt, the Review Team would appreciate the opportunity to help improve your experience in any way we can. Please reference this review and email us directly at [email protected] with additional information to continue the conversation together.
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Shaun Bezuidenhout · 写过 3 条评价 · 体验于 2026-06-22 ·
★★★★★
远离RingCentral
远离 RingCentral。合同条款很糟糕，不满意就不让你出去。你只能在续约后两周内取消，如果你错过了这个窗口，那么运气不好，你将面临他们糟糕的网络和又一年的严厉合同。 QUO 是一个更好的网络和以客户为中心的系统，它不会将您锁定，然后给您一个很小的取消窗口。
RingCentral 回复2026-07-08
Thank you for your feedback, Shaun. Upon signing up for our service, RingCentral provides clear information regarding the terms surrounding cancellation procedures. We would love the opportunity to continue the conversation so we can help improve your experience in any way we can. Please reference this review and email the Review Team at [email protected] with additional information.
Hi Gav, we appreciate your feedback. Please reference this review and email the Review Team at [email protected] with additional information. We hope to help improve your experience in any way we can!
This is not the experience we wish for you to have, Loretta. Please reference this review and email the Review Team directly at [email protected] with additional information so we can continue the conversation together. We hope to hear more from you soon so we can help improve your experience in any way we can!
Hey Carlos, the Review Team would love the opportunity to continue the conversation and help improve your experience however we can. Please reference this review and email us directly at [email protected] with additional information so we can better understand your feedback.
Hi Glenn, thank you for your awesome review and rating! The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at [email protected] to continue the conversation together.
We appreciate you for being a longtime loyal RingCentral customer, Glenn!
Hey Robert, thank you for your fantastic feedback! The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at [email protected] to continue the conversation together. We appreciate you being a longtime loyal RingCentral customer!
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Shaunda Sostand · 写过 1 条评价 · 体验于 2026-07-02 ·
★★★★★
我于 2011 年开设了账户
1,920 条评论和 1.8 评分。 如果我能降得更低我会的。 RC 客户服务、计费和 IT 均获得 F 评级。他们唯一的优势是从您的帐户起草。我于 2011 年开设了账户。过去几年是有史以来最糟糕的几年。 电话线路不断收到垃圾邮件。 我已经给该公司打了很多电话来解决这个问题，但在我挂断 2 小时的支持电话后，垃圾邮件又开始了。导致垃圾短信被收取费用。 今天我取消了我的服务，这是有史以来最好的决定。这花了一个多小时，并被搁置了两次。 忠诚的顾客不再受到赞赏。
RingCentral 回复2026-07-06
Hi Shaunda, please reference this review and email the Review Team directly at [email protected] with additional information so we can help improve your experience however we can. Thank you!
Thank you for sharing your insights with us. This is not the experience we wish for you to have. Please reference this review and email the Review Team directly at [email protected] with additional information so we can help improve your experience in any way we can. We hope to continue the conversation together soon.
Hey Shipibo, we would love the opportunity to continue the conversation so we can learn more about your experience and do whatever we can to help improve it. Please reference this review and email the Review Team directly at [email protected] with additional information.
Hey Dewanand, we appreciate your feedback and would love the opportunity to continue the conversation so we can learn more about your experience and do whatever we can to help improve it. Please reference this review and email the Review Team directly at [email protected] with additional information.
George, the Review Team would love the opportunity to help improve your experience in any way we can. Please reference this review and email us directly at [email protected] with additional information so we can continue the conversation together.
Hey Carlie, we received your email. The Review Team will help escalate this matter to help improve your experience in any way we can. Thank you!
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Talita Benedetti · 写过 1 条评价 · 体验于 2026-06-26 ·
★★★★★
远离该提供商
技术支持太糟糕了，我过去几天花了几个小时试图解决 Ring Central 引起的问题，但没有成功。在我和他们一起工作的整个任期内，都发生了同样的经历。服务不可靠，影响了我的业务，导致客户和财务损失。最近，技术支持团队经过无数次测试后确认我遇到的问题是由他们提供的有缺陷的设备引起的，并声称该设备（工作大约一年半）已过保修期，他们无法解决我的问题。客户服务效率低下，专业性和可靠性的缺乏是无法言喻的。如果您需要可靠的服务和技术支持团队来解决您的问题，请完全远离他们。
RingCentral 回复2026-06-26
Hey Talita, this is not the experience we wish for you to have. Please reference this review and email the Review Team directly at [email protected] with additional information. We would love the opportunity to help improve your experience in any way we can!
Hey Chris, we want to investigate this matter further so we can help improve your experience however we can. Please reference this review and email the Review Team directly at [email protected] with more information. We hope to hear more from you soon, Chris!
Hey Erica, we appreciate your valuable feedback. We are pleased to hear that our phone system itself has performed well for your business over the past three years; however, we are sorry to hear about any frustrations you have faced. The Review Team would love the opportunity to continue the conversation so we can help improve your experience in any way we can. Please reference this review and email us directly at [email protected] with additional details. We hope to hear more from you soon, Erica!
Thank you for your feedback and for being a longtime RingCentral user, Bob. The Review Team would love the opportunity to continue the conversation together so we can help improve your experience in any way we can. Please reference this review and email us directly at [email protected] with additional information.
We hope to hear more from you soon!
Hey Nikki, thank you for sharing your valuable feedback. The Review Team would love the opportunity to continue the conversation together so we can help improve your experience however we can. Please reference this review and email us directly at [email protected] with additional information.
