Karen,
Thank you for your review! We understand how stressful it can be to keep projects on track, so our Shipping Department works closely with our carriers to make sure your order is shipped and delivered as quicky as possible. We are so happy that your experience has been a positive one. If you need any additional products for your project, please let us know if we would love to help you again!
J
John L Yacina · 写过 3 条评价 · 已认证 · 体验于 2026-07-28 ·
★★★★★
不错的装置
不错的固定装置。制作精良。唯一的问题是它相当昂贵。
J
Jim Wilson · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·
★★★★★
产品与上所展示的完全一样...
产品与网站上显示的完全一样。包装非常好。如果不是昂贵的运费的话,会给 5 颗星。
Shades of Light 回复2026-08-06
Jim,
Thanks for your review! We are so happy that your experience has been a positive one. The last thing we want is for a damaged item to delay your project. We take great care to package your order in a way that protects the items from unwanted damage during the shipping process. This includes steps such as double boxing for ground shipments, shipping some items in multiple boxes, or shipping by freight carrier for larger or more delicate pieces. While these extra steps do add some additional shipping costs, it is done with an eye towards making sure that your purchase is delivered in the best possible condition and is ready to install when the time comes. We appreciate your business and look forward to working with you again!
M
Mary · 写过 2 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
美丽的吊灯
美丽的枝形吊灯。快速运输
整个交易过程很顺利
Shades of Light 回复2026-08-04
Mary,
Thank you for your review! We are ecstatic that your experience has been a positive one. We recognize there are a multitude of online retailers you could choose to do business with, so we treat each interaction with our customers as a chance to show that you made the right choice in working with us. We appreciate your business and look forward to working with you again!
c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-07-25 ·
★★★★★
美丽的灯光和安全的包装
Shades of Light 回复2026-08-04
Thanks for your review! We are so happy that your experience has been a positive one. The last thing we want is for a damaged item to delay your project. We know how fragile our items can be, so our Shipping Department takes great care to pack each shipment, so your products arrive in the best possible condition. We're also glad that our light fixture was the right fit for your space. If you need any additional products, please let us know and we would love to help you again!
Diane,
Thank you for your review! We are so happy that your experience has been a positive one. We know how challenging it can be to pick the right statement pieces to complete your project, which is why we scour the market to find the best products across a range of styles that will look great and stand the test of time. If you need any additional products for your project, please let us know and we would love to help you again!
Douglas,
Thank you for your review! We appreciate your kind words and are thrilled to hear you're happy with your purchase. We strive to provide excellent products and service, and it's rewarding to know we've met your expectations.
E
Edward Arena · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
交付时地球仪已损坏。
Shades of Light 回复2026-08-03
Edward,
We appreciate your feedback and are sorry to hear that the item arrived damaged. We can appreciate your frustration and apologize for any delays this error may have caused you. After reviewing your order, it does not appear we’ve had a chance to speak to you to determine the best way to resolve this issue. We will be reaching out to you shortly. You are also welcome to contact us at your convenience by phone (1-800-262-6612) or email: [email protected].
H
Heidi Heintz · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
送货很快,灯光也很亮……
交货很快,灯包装得很好。摆设很漂亮!
Shades of Light 回复2026-07-30
Heidi,
Thanks for your review! We are so happy that your experience has been a positive one. The last thing we want is for a damaged item or a delay in shipping to interfere with your project. We know how fragile our items can be and how valuable your time is, so our Shipping Department takes great care to pack each shipment, so your products arrive in the best possible condition and in a timely manner. We appreciate your business and look forward to working with you again!
c
customer · 写过 5 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
美丽的灯光
你们有漂亮的灯,而且包装得很好,便于运输。
Shades of Light 回复2026-07-30
Thank you for your review! We are ecstatic that your experience has been a positive one. We recognize there are a multitude of online retailers you could choose to do business with, so we treat each interaction with our customers as a chance to show that you made the right choice in working with us. We appreciate your business and look forward to working with you again!
M
Maureen Lang · 写过 2 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
没有收到电子邮件确认
没有收到电子邮件确认可以使用
Shades of Light 回复2026-07-30
Maureen,
Thank you for your review! We understand the importance of receiving timely confirmations and regret any inconvenience this may have caused. We are always working to improve our processes. If you need any additional assistance or products for your project, please let us know and we would love to help you again!
Victoria,
Thank you for your review! We appreciate your kind words and are thrilled to hear you're happy with your purchase. We strive to provide excellent products and service, and it's rewarding to know we've met your expectations.
Julie,
Thank you for your review! We are ecstatic that your experience has been a positive one. We recognize there are a multitude of online retailers you could choose to do business with, so we treat each interaction with our customers as a chance to show that you made the right choice in working with us. We appreciate your business and look forward to working with you again!
G
Gwenp · 写过 3 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
美丽的吊灯
漂亮的吊灯!它与您目录和网上的照片一模一样。 优惠的价格,快速的运输,我们高兴极了。
Shades of Light 回复2026-07-27
Gwen,
Thank you for your review! We appreciate your kind words and are thrilled to hear you're happy with your purchase. We strive to provide excellent products and service, and it's rewarding to know we've met your expectations.
J
JOHN WELLS · 写过 2 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
印象非常深刻
灯光的质量和外观给我留下了深刻的印象。对使用非聚苯乙烯泡沫塑料的精美包装非常满意。
Shades of Light 回复2026-07-27
John,
Thanks for your review! We are so happy that your experience has been a positive one. The last thing we want is for a damaged item to delay your project. We know how fragile our items can be, so our Shipping Department takes great care to pack each shipment, so your products arrive in the best possible condition. We appreciate your business and look forward to working with you again!
V
Virginia · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·
★★★★★
优雅的灯光
Shades of Light 提供的产品的质量、美观和选择给我留下了深刻的印象。
Shades of Light 回复2026-07-27
Virginia,
Thank you for your review! We are so happy that your experience has been a positive one. We know how challenging it can be to pick the right statement pieces to complete your project, which is why we scour the market to find the best products across a range of styles that will look great and stand the test of time. If you need any additional products for your project, please let us know and we would love to help you again!
Dana,
Thank you for your review! We’re so glad that our chandelier was the right fit for your space. If you need any additional products, please let us know and we would love to help you again!
我非常喜欢我购买的吊灯;然而我对第一个到达的并不满意。这是一款手工制作的陶器风格灯,一侧似乎刻有一条线。该公司立即做出回应,并在几天之内给我寄来了一个新灯,非常完美!他们的包装令人印象深刻,因此无需担心收到破损的物品。他们拥有独特的产品和卓越的客户服务。我经常因为在没有机会亲眼目睹的产品上花太多钱而感到紧张,但 Shades of Light 的质量保证消除了我无法获得预期效果的担忧。我还有其他灯需要订购,我将再次使用它们。
Shades of Light 回复2026-07-22
Michelle,
Thank you for your review! We are ecstatic that your experience has been a positive one. We want every interaction with our Customer Service team to be just as positive as yours, which is why your feedback is important to us. We firmly believe that brand loyalty starts with great products and even better customer service. If you need any additional products for your project, please let us know and we would love to help you again!
P
Paul · 写过 2 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
交货准时
准时交货。 还没开箱,等待安装
Shades of Light 回复2026-07-22
Paul,
Thank you for your review! We understand how stressful it can be to keep projects on track, so our Shipping Department works closely with our carriers to make sure your order is shipped and delivered as quicky as possible. We are so happy that your experience has been a positive one. If you need any additional products for your project, please let us know if we would love to help you again!
C
CM · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
灯具如描述的那样……
灯具与描述的一样,质量好,交货迅速,包装仔细
Shades of Light 回复2026-07-22
Christie,
Thank you for your review! We are ecstatic that your experience has been a positive one. We recognize there are a multitude of online retailers you could choose to do business with, so we treat each interaction with our customers as a chance to show that you made the right choice in working with us. We appreciate your business and look forward to working with you again