浏览婚纱和婚礼蛋糕 - 通过The Knot在线获取独特的婚礼创意和资源，策划婚礼变得轻松简单。
以上内容由商家自行提供，未经平台核实。The Knot（www.theknot.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 197 条用户评价，属于活动与娱乐分类，口碑一般。24% 的评价为 1 星，差评比例偏高；商家回复了 95% 的差评。数据最后更新于 2026-08-30。
当我的婚礼截止日期临近时，他们很快就回复了我并交付了我的订单。 一切都做得很漂亮，完好无损，状况完美。
Hello, Thank you for sharing your experience. I'm so glad the team could help when timing was important and that everything arrived exactly as needed for your big day. We're so glad to have been part of your wedding journey. Sarah @ The Knot Customer Support
Hello, Thank you for your review. I'm glad the team was able to provide responsive and caring support throughout your experience. Sarah @ The Knot Customer Support
即使在与某人合作并提供反馈之后，修订版也不包括网站上描述的箔边框。 而且，他们修改了一些甚至没有被要求的东西。获得及时回复也太困难了。
Hello, I'm sorry the revisions did not reflect what you expected. I can understand how frustrating it would be to provide detailed feedback, only to receive changes that were not requested while still missing elements that were important to you. Your feedback regarding the revision process, design accuracy, and response times has been shared with the team for review. Sarah @ The Knot Customer Support
The Knot 做得非常出色，我保存了日期和婚礼公告！
Hello, Thank you for your kind words. I'm delighted to hear you were happy with both your save the dates and wedding announcements. We're so glad to have been part of your wedding journey. Sarah @ The Knot Customer Support
可怕！结是粗略的！ 他们将我们的现金资金登记表（近 1000 美元）存入一个未知的银行账户。 6 年前，我与未婚夫创建了一个帐户，几个月后，由于分手，我取消了该帐户。我删除了所有信息。快进到去年——新的未婚夫（好人），所以我继续为新的订婚和计划创建了一个新的个人资料。我们决定为蜜月进行现金资金登记。婚礼临近时，我添加了银行信息并开始接收存款。然后存款就停止了。生活变得非常忙碌，我们有点忘记了这件事，因为蜜月还不需要资助。然后我们开始发送电子邮件来了解我们的钱在哪里。他们告诉我们需要添加一个支票账户。诡异的。我们已经收到了存款。但我们照他们说的做了。等了几个月。发送了消息但没有收到任何信息。终于有时间打电话了，经过多次尝试才联系到了一个人。他们告诉我们他们把钱存入一个账户（我不知道是谁的账户）。它与我们的任何信息都不匹配。显然，在这次订婚之前，它已附加到我的电子邮件地址中。我从未输入任何其他银行信息。他们基本上表示无能为力，并且拒绝解决我们的问题。我不知道我们是否能看到我们的钱。超级伤心，因为我不是豪客。我们真的很期待我们的蜜月，现在我们必须节省一段时间。 不要向他们注册！我永远不会再信任这家公司或推荐他们。
Hello, I'm sorry for the concern and frustration this situation has caused. I understand how upsetting it must be to have questions about your cash fund proceeds, particularly after updating your account information and spending considerable time seeking a resolution. Our team has provided information to assist with further investigation through the appropriate financial channels, and your feedback regarding cash fund transfers, account management, and the support experience has been shared for review. Sarah @ The Knot Customer Support
下订单后，我决定查看亚马逊。 同样的商品，Knot 的价格为 159.99 美元，而亚马逊的价格为 99.99 美元！ 我在周日下了订单，并拨打了几个号码，试图取消我的订单。 我没有成功。 第二天是阵亡将士纪念日，结也没有接电话。 周二之前。他们告诉我“太晚了”，我的订单已经发货了。 收取/支付近 50% 的费用简直是荒谬的。 我不会再通过 The Knot 订购。
Hello, I'm sorry this experience left you disappointed. I understand how frustrating it is to find a lower price elsewhere and then be unable to make changes once an order has entered processing and shipment. Your feedback regarding pricing expectations, order cancellation options, and communication around order status has been shared with the team for review. Sarah @ The Knot Customer Support
我最近参加了独木舟俱乐部的一个活动，这一天绝对完美，对服务非常满意。向德鲁和工作人员大声喊叫。 唐娜五世
Hello, Thank you for your review. It appears your comments may have been intended for another business, but we're pleased to hear you had such a positive experience. We wish you all the best. Sarah @ The Knot Customer Support
这个平台真的很不方便。注册表功能既困难又受限制。该网站确实很难编辑，因为网页会被分成几个不同的选项卡。绝对会增加压力，而不是以任何方式提供帮助。
Hello, I'm sorry the platform added frustration to your planning experience rather than making things easier. Difficulties with both the registry and website editing tools can quickly become stressful when you're trying to manage so many wedding details. Your feedback regarding the registry experience and website usability has been shared with the team for review. Sarah @ The Knot Customer Support
我们失去了婚礼回复中所有后续问题的答案。我们所有的客人都回答了，我们能够看到答案，有一天他们都消失了，我们只能看到最后一个回复者的答案。
Hello, I'm sorry this happened. I can only imagine how concerning it was to see responses that had already been submitted suddenly disappear, especially when they contained important information for your wedding planning. Your feedback regarding RSVP response visibility and data retention has been shared with the team for review. We understand how important it is to have confidence in the information your guests provide. Sarah @ The Knot Customer Support
Knot 的设计非常出色。谢谢。非常感谢莎拉的所有帮助
Hello, Thank you for your kind words. We're delighted to hear you enjoyed your experience and are so glad to have been part of your wedding journey. Sarah @ The Knot Customer Support
这是一个开始和获取想法的好地方。 对于本地供应商，我必须超越所提供的供应商。
Hello, Thank you for sharing your experience. I'm glad The Knot helped provide inspiration and a starting point for your planning journey. I also appreciate your feedback regarding local vendor options and have shared it with the team for review. Sarah @ The Knot Customer Support
The Knot 是我女儿婚礼的纸张供应商。她照顾了这一切。直到最终订单一切都令人满意。她点的最后一块东西搞砸了。桌子编号、作业等最初被运送到华盛顿的一个仓库，她收到了一条同样的短信。然后她收到一条短信，说飞机正在飞往科罗拉多州丹佛市的途中。情况不太好。她需要在活动前一周将场地的所有物品交给策划人员。碰巧是阵亡将士纪念日的星期五。 那个周六她打电话给我解释了这个问题，我说你当然可以周二打电话，Knot 会尽快重新运行它并过夜。您最晚收到的时间是周三中午。好吧，她也给你打电话和发电子邮件，但基本上被告知不可以。然后我就参与其中了。下班两个小时，去史泰博完成订单。我联系你要求报销我在斯台普斯的花费。并被告知基本上不。如果超过 75 美元，Knot 永远不会得到我的认可或推荐。这是事物的原理。我是一名护士，有很多朋友。相信我，他们会听到您缺乏理解和冷漠的客户服务。
Hello, I'm sorry this experience added stress so close to your daughter's wedding. I can appreciate how frustrating it was when an important item did not arrive as expected, and alternative arrangements had to be made at the last minute. While the shipment issue was ultimately outside of our control and the original order was refunded, I understand your disappointment with the overall experience and the outcome. Your feedback has been shared with the team for review. Sarah @ The Knot Customer Support
网站速度慢。编辑器超级慢。不太好用。
Hello, I'm sorry the website performance did not meet your expectations. Slow loading times and a difficult editing experience can make planning feel far more frustrating than it should be. Your feedback regarding site speed and editor usability has been shared with the team for review. Sarah @ The Knot Customer Support
Thank you for your review. I'm pleased to hear the team was able to provide helpful support and respond quickly when you needed assistance. Sarah @ The Knot Customer Support
惊人是我能想到的唯一词。我喜欢它让我变得井井有条！当我搞乱了我的保存日期时，他们也非常有帮助。特别是 Shanna H.，她让我的订单定制变得如此简单，当信封尺寸错误时，她伸出援手，完全帮助了我！
Hello, Thank you for such a lovely review. I'm delighted to hear the tools helped make planning feel more manageable and that Shanna was able to step in and make the customisation process so easy for you. I'll be sure your kind words are shared with her as well. Sarah @ The Knot Customer Support
超额承诺了。执行不足。告诉我们我们的邀请函将在某个日期之前发送，并澄清它们是由“设计师”发送的。
Hi, I'm sorry the experience did not meet your expectations. I understand how disappointing it is when the timing communicated doesn't align with the final outcome, particularly when you're relying on updates during an important stage of the process. Your feedback regarding delivery expectations and communication throughout the design process has been shared with the team for review. Sarah @ The Knot Customer Support
I'm glad the team was able to quickly verify your purchase and provide the assistance you needed. Thank you for taking the time to leave a review. Sarah @ The Knot Customer Support
我从你那里订购的，比我在其他地方发现的便宜，然后毫无问题地将其退回联邦快递。
Hello, thank you for sharing your experience. I'm glad the return process was straightforward and that everything was handled smoothly for you. Sarah @ The Knot Customer Support
客户服务非常有帮助，帮助我解决了我的问题。
Thank you for taking the time to leave a review. I'm glad the team was able to help resolve your issue and provide the support you needed. Sarah @ The Knot Customer Support
我作为参加即将举行的婚礼的客人发送了一封电子邮件，而夏娜？第二天就回复我的邮件了..
Thank you for taking the time to share this. I'm glad Shana was able to assist you promptly and provide the support you needed. Sarah @ The Knot Customer Support
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