TinyDeal

Tom Mo澳大利亚 · 写过 1 条评价 · 发表于 2017-02-10

TinyDeal is worth trusting

TinyDeal is a trust worthy company who deals with orders promptly. The follow up procedure is excellent with a number of emails regarding the progress of the packing, shipping etc. If you have questions regarding your order, just send them emails and that would be dealt with in the shortest time. Generally speaking I consider their services excellent.

Good quality, very fast shipping

No communication about delayed order

I ordered a mobilephone, on 26th Jan but I have had no update regarding this order. I have sent multiple emails but no response from them. Even the online chat does not work. Not impressed. Update: Item received in good condition only complaint has been the poor communication.

PERFECT !

Any very good place to buy

Undelivered Cell Phone! Originally Posted Feb 8, 2017 See below for more

Since Feb 9, when I emailed them, they have not responded back, and no product yet delivered. Canada post office told me, How can we give you confirmation of non-delivery, when we don't have the product? Tiny deal, has really just screwed with me since November 24, 2016 since I placed my order for a cell phone and they have not delivered the product till date of Feb 19, 2017. ~$180 worth and i am still scrambling to find the delivery. Is this my job to find where the product I paid for is? Tiny deal should take accountability of this, and fix the problem. I see so many reviews of people around the world with the same problem as me. Keyur See my previous post below and Tiny deal's reply Undelivered Cell Phone! I placed an order since 24th november 2016, and till date (today is Feb 8, 2017) I have not received the product. Despite plenty of emails, I only received a generic email. Please wait 1-2 weeks, it is on its way. The customer service is suboptimal. In addition to losing faith in their customer service, I am contemplating on contacting paypal, as I am begining to think this company has a fraudulent transaction schemes where they take the money for the product, and then frustrate the contract by pretending that it is lost in mail. If any one else has the same problem, perhaps it's time to consider contacting paypal together. TinyDeal Reply from TinyDeal Published February 9, 2017 Dear Keyur Shah, We are sorry to hear about the delay of your order. By no means was that done purposely. It usually takes about 7-25 business days(about 30 days) to be delivered after shipment for standard air mail shipping. Sometimes, it will be delayed by customs, logistic and your local post office. Could you please tell us the order number at I'd like to see what may be happening and causing the delay. Please do not worry. We will refund or resend if you can’t get the parcel in the limited time. Looking forward to hearing from you. Thank you. Best Regards, TinyDeal Team

RAMOS MOS1 MAX

Bought a phone-like. Bought second-pretezy not. Price is good.

Two of three products are spoilage

Two of the three items (90% of the value) were just pieces os plastic instead of USB flash drive and wireless mouse. My problem can be considered only if I register on another page and I upload there videos about the system of my computer.

Alexander希腊 · 写过 1 条评价 · 发表于 2017-02-08

Very Scared

My experience up to now is what i am writing here. I have no problem to change my rate for TinyDeal once I get an straight answer about my order. I placed my order on the 1st of February 2017, ordering a mobile phone. On their site the product was and is in stock and from German Warehouse the delivery time is 3-7 Days. Up to this time that i am writing this rate My order is in processing status, this status is since 1st of February. I have contacted them with emails and the only answer i am receiving is dont worry your order will be sent. I am pasting the history of my order in here: 2/1/2017 Pending Customer has been continued the order:Current payment method is Visa Credit Card , Current shipping method is Registered Air Mail 2/1/2017 Pending Based on the current order modification, remove the current order's integral list and recalculate it 2/1/2017 Pending Bought: bought 151.59€ get td points 16.41 2/1/2017 Processing Pay Result:OK, Status:525, Card Number:************6012, Date:20170201, Order Number:6400071254970002947979, Amount:151.59 EUR I must say that they do respond to my emails but their answer is always, We will send the package soon.

They do not respond to my mails

I've ordered a smartphone on 27th of January and until now they hadn't sent anything. So I have sent them plenty of mails and the only answer is that they had Chinese New year eve and they will sent it after 5 of February. Until now nothing. From 6 of February until now I sent them 8 mails I hadn't received any answer

Azra Arslanagic-Fetahovic波斯尼亚和黑塞哥维那 · 写过 2 条评价 · 发表于 2017-02-07

About TinyDeal

From first day my personal experience with TinyDeal.com is more than satisfactory . Customer service is excellent, each time I send any type of inquiry, even the obvious ones (not seen by my side on FAQ section), they gave me support not only standard frase I usually got from some other sites - read FAQ, they answer in plain. Once my order did not arrived, no question asked - they ship it again. I'm really satisfied with everything on this site - lot of products, good prices, good quality, excellent support system. Overall my rating for them is highest possible.

Tiny in service

Bought from their EU warehouse a smartphone. Promised for fast delivery (after I initially received an apologetic email for delaying my shipment of another smartphone I ordered before from their Chinese warehouse). Obviously they are out of stock and started excuses like your address details need to be shorter in length. The shipment address details could not be shorter since is a listed building on a road (no number of street). I used paypal checkout which automatically fills in my address details. Have received numerous orders on this address (the company i work for millions of orders/mails every year!). Tinydeal is the only company who can't deliver. Tiny in delivery TINY in service Full of empty promises. I wonder what would have happened in case of any trouble (damaged/defective product)?

Arso Kobi格鲁吉亚 · 写过 1 条评价 · 发表于 2017-02-02

wating more than 2 month for the phone in Canada

I ordered the phone for my son well before Christmas in November 2016 but did not get it at all . order 2810069452870002894699 / 11412514 They do not refund and do not offer any valuable compensation to you if the item was lost by their carrier. DO not recommend this company at all Enriko Arso

Craig Paul南非 · 写过 1 条评价 · 发表于 2017-02-02

Order Status "Processing" for 7days - No customer support

Placed order and paid on the 26TH January. My order has had no updates since the 26th. Order status is "processing" Tried emailing 3 separate emails and had no reply yet. I simply just need feedback on what is happening with my order. If it is not in stock just cancel my order and refund me. What is the point of an online store that cannot offer any support

Con artists, avoid

The first time i used this company the product didn't work correctly, they offered me points to use on their website, instead of a refund which i accepted.i bought another item with the points and was also faulty. It was only for £6, they told me to try and find new parts for it and they would share the cost, also not acceptable. They then offered me £1 in web site points, also not acceptable. I paid with Paypal so i escalated a claim, only for Paypal to say i would get a refund if i sent the item back with a tracking number, which would cost me a fortune. They send out trash to every customer then no refunds given. BEWARE

Phone is shocking

Bought a Lenovo k3note via ebay. The phone downloads the tinydeal app constantly and displays adds that you cannot stop. Only realised this once a simcard was used. Would never buy from again.

Best service

Everything was in time and the product is best quality!

Satisfaction

Very happy with Tinydels. Everything I purchased from them was totally as described. Top quality items at very satisfactory prices. Very easy to deal with as they reply very promptly to any queries I had. As for the delivery. First class. Had items delivered from China very quickly & packaged well. Pleasure to deal with. Will purchase from again.k

Quality items at low prices

I'm from the UK and regularly order items from Tinydeal as I know I'll find what I need at low prices. Delivery and packaging are always on time and well packaged. Customer service is second to none, if I have had any queries they are always dealt with swiftly and efficiently. I would whole heartedly recommend Tinydeal for your shopping needs A*****

Perfect communication and product quality!

I had my questions answered by email immediately, the product came to Greece within 10 days from Germany. Everything went perfect. Keep up the good work

Trojans and walware installed on phone

Order an ASUS X008 from them it took over a month and when it finally came it wouldn't work properly. So me being a bit of a nerd had a look at the OS and found out I couldn't update it, then I did a full system scan and found no less than five spyware installed on it now that's on just a normal scan if I decided to root the phone to have access to the full OS I'm sure I'll find a lot more. Tried to get my hard earned money back and discovered that it's near to impossible to truly to get your money back due to the refund policy, can't use FEDEX/DHL etc., so in short can't ship it with someone who will be able to ship batteries and if that's not bad enough you have to pay custom duty in china as they will not accept it unless you do.