Best store ☆☆☆☆☆ and best shopping ♡
I very luck for know this store. it's geart store ..I love it and I love shopping from it ♡♡♡
关于 TinyDeal
数据更新- 网站
- www.tinydeal.com
- 分类
- 车辆与交通
- 所在地
- 中国
- 状态
- 待认证
- 差评回复率
- 83%（190/228 条）
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商家自述
TinyDeal offers the best price on China manufactured products, like Mobile Phone, Talbet PCs, iPhone & Samsung phone Gadget, Consumer Electronics, Home gardgets, Toy & Novelty, Fashion & Accessories, China Retail & Dropship, Chinese Product Wholesaler
TinyDeal靠谱吗？
TinyDeal（www.tinydeal.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 477 条用户评价，属于车辆与交通分类，口碑一般。评价两极分化：47% 给出 4 星及以上，同时 42% 打了 1 星；商家回复了 83% 的差评。数据最后更新于 2026-10-24。
用户怎么说
Lenovo K 5 note
I am a regular customer on tiny deal and recently I bought Lenovo k5 note which I highly recommend it. Good value for money
5 days and order still hasn't been shipped
Having used Tinydeal in the past I knew that delivery was sometimes slow but shipment normally occurred within 1 or 2 days of placing an order and most thing I had ordered has arrived except a small item which I never bothered reporting. This time it has been 5 days since I made my order and the order is still stuck in the processing status. I have sent two email with no response from tinydeal. At this point I'm considering requesting a PayPal refund and finding an alternative online store because the after sales service has been pathetic so far. On top of it all the only way to contact them for after sales service is via an email address.
TinyDeal 回复2017-01-11
Hi Demetri, Thank you for taking the time to provide feedback regarding our services and we apologize for the difficulty that you experienced with this purchase. We will certainly take a look into this situation. Please don't worry. Our Customer Service supervisor will keep in touch with you,please check the email we have sent to you. Hope for your undetstading. Best Wishes, TinyDeal Team
Worst online shopping experience ever
I was looking to buy a Xiaomi Redmi Note 4 smartphone and was looking into some resellers and came upon TinyDeal.com in the video of Mrwhosetheboss on YouTube while he was reviewing this phone.I saw that they had reasonable prices and also a support which will help you make decisions before and after your purchase of an item.It all seemed legit , I even got a tracking number and an email from them promising that they will be updating me on the shipment.Of course , that never happened.The delivery should have taken about 30 days , but for me it took over 2 months and still no sign of the package ever coming , so I was sure that it won't be delivered.I contacted their support and they were just trying to stretch it out as much as they could so that I cannot start a dispute on PayPal ( Thank God for PayPal ). They weren't updating me so I was pretty angry and started a dispute and then a claim.Long story short , got my money back after starting a claim. Conclusion : Awful customer service , worst excuses in that I've heard in my life . Gonna avoid this company in a wide angle in the future. STAY AWAY
TinyDeal 回复2017-01-05
Dear Amil Ajdinović, Thank you for posting this and bringing it to our attention. And we're terribly sorry to hear about that. After checking, we had contact refund the money to your paypal on 2017-1-4 , we had provide the refund id to you. If you have any other problems, please contact us via email: http://help.tinydeal.com/contact-us or [email protected]. We will try our best to solve your problem. Thank you for your understanding and sudivdivort. Best Regards, TinyDeal Team
lost shipment = lost money
Ordered a smartphone in November, it was supposed to be sent to Germany via "Europe Express" an delivered by DPD. Now apparently DPD has lost (?) the package in a local distribution center. Even after many emails, TinyDeal is still unable or unwilling to investigate the lost package. They insist that I have to open a claim with DPD. But only the sender can start an investigation at DPD (as the receiver, I have no contract whatsoever with DPD). Now, DPD doesn't even answer my emails. So it seems I lost my money. Be advised, and avoid buying at TinyDeal.
TinyDeal 回复2016-12-30
Dear Oliver Springauf, We are sorry to hear about the problem of your order. By no means was that done purposely. We will certainly take a look into this situation. Please don't worry. We will try our best to communicate with DPD and solve your problem.Our Customer Service supervisor will keep in touch with you,please check the email we have sent to you. Thank you for your understanding and sudivdivort. Best Regards, TinyDeal Team
great
more than satisfied with the speed and security of delivery
TinyDeal 回复2017-01-05
Dear eva, Thanks for your positive reviews. In return, we'll never stop improving our service system and provide better service. Thanks for your support. Best Regards, TinyDeal Team
BEWARE - Do not order from this company
I ordered a Drone in July 2016 - was given permission to return it in August 2016 and since it has gone back into stock I have not received a refund (December 2016). Money and product gone - you have been warned!
TinyDeal 回复2016-12-22
Dear JM, We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. After checking, we couldn't find any information about your order, didn't you copy a wrong reference number? Could you please provide the right order number or would you mind emailing us at [email protected] with your order details and please reference this review as well? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you. Best Regards, TinyDeal Team
Puzzled by so many bad reviews here
I'm more of a DX customer but time and again I ordered (and received) some products from TinyDeal. They were always efficient and courteous to me. Always. And sometimes were fast. Sometimes. Never bought an expensive item, like a smartphone, though The only item I never received was 8240036443980000745320 But it was so cheap, I never bothered contacting TinyDeal
TinyDeal 回复2016-12-22
Dear Paulo Matsui, Thank you for the reviews. We will improve our service and try our best to create better purchasing experience. Thank you for your support! Best Regards, TinyDeal Team
Don't appologize to me. Just REFUND, finally.
In short: When I got the phone, I wasn't satisfied. IT'S NOT COMPATIBLE WITH NORTH AMERICAN 3G CELLULAR NETWORKS. I followed the "Return Unsatisfied Products" policy (found at the Shipping & Returns page), and asked for a FULL REFUND, as stated in the policy. I have contacted the company through email, and was asked to send the phone over to them. I did it on my expense. emails went back and forth since, and I asked for the refund at least 5 more times. THEY DIDN'T REFUND. lately they even stopped replying to the emails. 2016/12/20 UPDATE: after publishing this review here, they contacted me through email, offering me an insulting 50$ "compensation". no mention of the rightfully requested REFUND!!! More details: I have ordered this phone (order # 8270065703610001894816) on 7/22/2016. I received it on 8/28/2016. I then discovered that the phone doesn't support Canadian 3G networks (and other US networks, as well). Unfortunately, it is not designed to support those networks. That put my as an unsatisfied customer. I went to their site (page: Shipping & Returns), and found the following policy: "Return Unsatisfied Products If you are unsatisfied with the items you purchased, then just return it within 5 days of receipt for a full refund or an exchange. If the defection is not a result of our fault, customers will be required to cover shipping costs both ways. And please make sure the items you send back to us is in the original packaging, and the merchandise is in the same and good condition. The return address and shipping fee, please contact our CS staff to further confirm it." I have completely followed this procedure, and sent everything in the original packaging by the first week of Sep-2016. I have notified their CS with a copy of the shipment note I got at Canada Post, and asked for the refund (again). A few weeks later I got a notification that the phone was received. I was asked (again) to describe the "problem" with the phone. I asked again for the refund, since I didn't report any damage. I am just unsatisfied. a few weeks later, I got the phone back from them Then they started different tactics, that varied from ignoring my requests, offering me a "compensation" of 20$, asking me to sell the phone locally, or saying that they can't refund me since they don't have the device. At that point I replied that I am not sending the phone again on my expense. I will resend the phone right after I'll see the refund, including one shipment cost. Then they just disappeared. I even tried to call the phones they have in their site. In their "about us" page, at the bottom, they have these phones: Chinese company's contact information: Tel: (+86) 0755-2331 6980 American company's contact information: Tel: 1-800-829-4933 The Chinese company doesn't answer, even during weekdays local work hours, whereas the American company phone led me to the IRS automatic answering service. here's a quote from an email I sent them, that summarizes their behavior regarding this matter. It wasn't the last one, but it summarizes the past negotiations with them. the email was sent on Nov-22, after they claimed to have missed my previous mail with the refund request: "To: 'TinyDeal Direct (menglin)' Subject: RE: FW: fxj-11083223, Received Returned Item #8270065703610001894816, GC6570361 Dear Elena, The request for refund was repeated several times during our case. For some of the emails you even replied, which means that you got the refund request!!! According to my local times: The 1st time I asked for full refund was on Aug-29. You replied on Aug-30. The 2nd time I asked for it was on Sep-2nd. You replied on Sep-3rd. The 3rd time I asked for it was on Sep-5th, after I shipped it back to you. You didn’t reply. The 4th time I asked for it, was on Oct-23. It was a reply to your mail from Oct-22. In that mail you asked me to tell you again what is the problem with the phone, because you have to tell the manufacturer. You must have received this mail, in order to tell the factory what’s wrong with it. Otherwise they couldn’t do any effective fix. So, If I ask for the same thing 4 times, and you saw it at least 3 times (including the last one), I think that should have been enough. I still want the full refund. Consider this request as the 5th time. I didn’t test the “fixed” phone, and I don’t see a reason to do it. I have a new phone, and the fixed one is not suitable for me. As I said before, regarding this phone I am simply “not satisfied”, and you should treat me according to this protocol. In addition, as I mentioned in my previous message, I already paid 51$ just to send it to you in September, and I’m not paying for another shipment. I also don’t want to spend any effort or time to resell the phone locally, and I also don’t know what price I could get for it. So, I don’t think that this is an acceptable option. I wish also to mention once more that I am a long term loyal customer of your site. Resolving this matter to my satisfaction, will certainly mean more business for you in the future. My suggestion to you is: a. You refund me immediately, 219 CAD. in return, I will not tell this story on any social network. b. If you want the phone back – you refund me the shipment as well (additional 51$). And I will ship it ASAP. 51$ is the lowest possible shipping cost. When I sent you the email on Sep-5th I attached the shipment proof, and you can see the price there. c. If you don’t want the phone back – this is of course your choice. In that case, I am free to do anything with it, including reselling it, as a compensation for the trouble and mistreatment in this case. If you want to discuss the solution, we may continue emailing, or you may also contact me over the phone. Thanks in advance, "
TinyDeal 回复2016-12-20
Dear Atsmon Yaniv, Thank you for taking the time to provide feedback regarding our services and we apologize for the difficulty that you experienced with this purchase. We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Please check the email we have sent to you. Hoping for your kindly understand and we look forward to hearing from you. Thank you. Best Regards, TinyDeal Team
Not a Trust worthy place to shop
I had ordered a new watch and they send me a used/refurbished product... screen was full of scratches. Their funny reply was it was due to shipping which clearly wasn't the case. Since product was used I asked for 40 to 50% refund as sending back was not an option due to return shipping cost but After lot of email they offered less than 10% refund and that too in TD points. Just imagine who is going to shop there again when u were cheated in the first place. With TD points u r not allowed to used all of it when u shop which means u have to spend more money to buy more things to used it. Got my refund in PayPal finally but beware think twice when shopping here. Better shop in AliExpress where there is buyers protection. ---reply--- There is nothing else to check with your email. Whatever is stated people should take this into consideration while shopping at your website. Nothing can be more annoying when you pay for new things and get a used one.
TinyDeal 回复2016-12-20
Dear Steve, We appreciate that you've shared your feedback and concerns. We would like to look into this for you as there seems to have been a miscommunication and we would like to help. Please check the email we have sent to you. Thank you for your understanding and sudivdivort. Best Regards, TinyDeal Team
fraud!!!
I had to get a refund from tinydeal I asked and sent 5 email saying they could do refund to my paypal again because the old one i deleted and that if there were to warn me problems Their despite my many emails, iscrivino I have refunded the money to her in her old account paypal I answer tinydeal I had reported the change of paypal address and I want my money, are about 100 euro they tell me to contact paypal paypal tells me that I have to contact tinydeal tinydeal but he says it is not their problem I asked if there were problems I said 5 times the change of paypal email, despite this, they reimburse me the wrong address I have lost 100 € because of tinydeal robbers
TinyDeal 回复2016-12-15
Dear andres alvarez, Thank you for posting this and bringing it to our attention. And we're terribly sorry to hear about that. After checking, we had contact refund the money to your paypal on 2016-12-8 , we had provide the refund id to you. If you have any other problems, please contact us via email: http://help.tinydeal.com/contact-us or [email protected]. We will try our best to solve your problem. Thank you for your understanding and sudivdivort. Best Regards, TinyDeal Team
Beware great delivery but shocking service if you have a problem
Bought phone as a gift. It failed after 2 hours, blank screen absolutely dead. Not able to use their contact us screen, followed instructions but it never lets me upload images (tried loads of stuff). Have been using the published email address, used many times in the past and it works for presales, so far after about 6 emails no response. Opened formal dispute through PayPal, getting some response now but currently they do not appear to understand and their input is of no value. So, Beware great delivery but if you have a problem !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
TinyDeal 回复2016-12-12
Dear John, We are truly sorry to hear about your negative shopping experience,by no means was that done purposely.Please take some pictures or a video to show the problem to help us confirm it and please contact us via email: http://help.tinydeal.com/contact-us or [email protected]. We will try our best to solve your problem. Thank you for your understanding and sudivdivort. Best Regards, .TinyDeal Team
Item broken and not working
I purchased thru tinydeal.com for the first and last time. I received my item and my transmitter had a broken antenna. So I charged the truck battery and put new batteries in the controller. The truck will only drive a little away then stop. My friend has the same truck and his goes all the way to the end of the block. I have to walk with mine for it to work. I have been in the rc hobby since I was 13 years old am now 35 years old. I have every rc from quadcopters, boats, planes, helis, trucks, cars. I know how to repair and use rc products properly. When you buy something new you should not have to fix it. I was offered a small refund that can't even cover having to get a new transmitter and to file a claim with the shipping company but the package was delivered and the box didn't have a dent in it from shipping so the person who put the controller in the white box it comes in must have broke it while packaging it. So I told them I was not willing to file with shipping company because I believe it isn't there fault. I have now replaced all the electronics with my own money and unless they want to fix my issue I will never recommend shopping with them. No help what so ever. Never had an experience that bad in my life.
TinyDeal 回复2016-12-08
Hi David, Thank you for taking the time to provide feedback regarding our services and we apologize for the difficulty that you experienced with this purchase. We will certainly take a look into this situation. Please don't worry.We will try our best to solve your problem of your rc truck. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand. Thank you. Best Regards, TinyDeal Team
unbelievable
Bought a smartphone in may. Received it one month later. Firts failure after 3 weeks or so. Like all the other made video explained the failure and send the phone back. The whole proces lasted more then 2 month. After that i got the phone back. But after a some time again a failure. This time the screen. And other failures like phone goed automatically to other mode. Again video and send it back . Now it is six months later and i used the phone like 1 month or so maybe 1.5. The rest of the time the phone has been pendling form russia to china and back again. I told the girl menglin that better change the phone for an other one. A phone that i do not have to send back to china each time for 20 euro and then wait 2 months. She said ok but the is a depreciation fee. Now it comes ..phone costed 149 eu. plus 2x sending it to china. so i spend 189 eu. for 1,5 months of use. Now menglin send me a mail and this mail note the will sbstract 80 euro!! depreciation of 80 euro.. crazy. they should send me a good one show some service. Contacted paypal. I got no words for it. Going to a shop over here and get an other phone because i am without a phone. So this has been going on for 6 months!! Really tiny deal you should understand this is not ok. Even though you send very polite emails this is really not good! Let say you had given me an other phone. other brand or somethnig. I would be a client for ever. my wife needs a phone now too. So cant you see your are shooting yourself in the feet. Like this you are killing your own compagny and you will loose clients. Really learn from this theat in the long road this "service" is NOT profitable at all. So what did you do now?? You just send me a new email that your are going to send the phone to manufacturer . And then you tell me that this procedure takes 20 to 30 days to fix the phone properly. Come on!!! 20 to 30 days to fix a phone? And then sending it back to me and wait an other month or so ??? Really if you want to rip me off just do it .. i will survive it...but the questio you will have to ask yourself ...will you survive it? Or when you are lying in you bed... how do you feel ripping off your customers like this. Just think and solve it and if i were you i would send a new phone of a reliable brand to me with the fastest postal service there is. i know that costs moeny but you will show some service. 6 months tiny deal!!! 6 months!! update... i am now waiting for my 90 euro. we decided tiny deall will refund 90 euro... i think it is a good deal. will let you know when i receive the money. I just received the 90 euro. Will buy a phone in a normal shop round the corner. Was the first time i bought something through the internet. And i think it will be the last time. Spend 180 eu got 90 euro back.. Decide for yourself.. But i had it. Never again.
TinyDeal 回复2016-12-05
Dear fred winia, We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Please check the email we have sent to you. Hoping for your kindly understand and we look forward to hearing from you. Thank you. Best Regards, TinyDeal Team
Bad service
Bad service I am very disappointed about TinyDeal service. I received a defective product that worked only for 3 days and my refund is less than half original amount that I paid. UPDATE (29 November 2016): I just receive a new message from TinyDeal, they offer me a refund equal to 54% of the amount that I paid. Why customers are treated so badly? ############################# ItemNumber:4050066578940002794140. Order ID:6657894. ############################# This is the full story: I received on 25 August 2016 a new smarphone Blackview BV6000 that I paid 184.70EUR. BV6000 specifications says that this smartphone has waterproof IP68 level. Please check TinyDeal website if you don't trust me. After 3 days, on 28 August 2016 I used it in a swimming pool (both rubber doors was perfectly closed) in order to take some photos, maximum swimming pool deep was 1.5meter. After few click, my BV6000 stop definitively to works. I immediately contacted "TinyDeal Customer Service" and I send this smarphone back. On 19 September 2016 TinyDeal confirmed that they received my defective smarphone. On 18 November 2016 TinyDeal said that they cannot repair my smarphone and offer me 55EUR. Only 55EUR! This is because I spent three days before discovering that my phone was defective! I think that this It's not fair! After a lot of email, TinyDeal Customer Service raised my refund quota to 100EUR (Please remember that I paid my smartphone 184.70Eur and I also paid 22.45Eur as shipping cost from Italy to China) Please, help me!
TinyDeal 回复2016-12-05
Dear Fulvio Lazzarato, Thank you for posting this and bringing it to our attention. And we're terribly sorry to hear about that. We would like to look into this for you and give you an answer. Please don’t worry, we won’t deceive any single customer. And please be assured that we are never stop improving our service system and provide better service. Please check the email we have sent to you. Sorry for your unhappy experience again, hoping for your kindly understanding. Thank you. Best Regards, TinyDeal Team
Bad service
I am very disappointed about TinyDeal service. I received a defective product that worked only for 3 days and my refund is less than half original amount that I paid. UPDATE (29 November 2016): I just receive a new message from TinyDeal, they offer me a refund equal to 54% of the amount that I paid. Why customers are treated so badly? ############################# ItemNumber:4050066578940002794140. Order ID:6657894. ############################# This is the full story: I received on 25 August 2016 a new smarphone Blackview BV6000 that I paid 184.70EUR. BV6000 specifications says that this smartphone has waterproof IP68 level. Please check TinyDeal website if you don't trust me. After 3 days, on 28 August 2016 I used it in a swimming pool (both rubber doors was perfectly closed) in order to take some photos, maximum swimming pool deep was 1.5meter. After few click, my BV6000 stop definitively to works. I immediately contacted "TinyDeal Customer Service" and I send this smarphone back. On 19 September 2016 TinyDeal confirmed that they received my defective smarphone. On 18 November 2016 TinyDeal said that they cannot repair my smarphone and offer me 55EUR. Only 55EUR! This is because I spent three days before discovering that my phone was defective! I think that this It's not fair! After a lot of email, TinyDeal Customer Service raised my refund quota to 100EUR (Please remember that I paid my smartphone 184.70Eur, I paid 22.45Eur as shipping cost from Italy to China and I'm still waiting for more than three months without my phone) Please, help me!
TinyDeal 回复2016-12-05
Dear Fulvio Lazzarato, Thank you for posting this and bringing it to our attention. And we're terribly sorry to hear about that. We would like to look into this for you and give you an answer. Please don’t worry, we won’t deceive any single customer. And please be assured that we are never stop improving our service system and provide better service. Please check the email we have sent to you. Sorry for your unhappy experience again, hoping for your kindly understanding. Thank you. Best Regards, TinyDeal Team
Poor customer service / sales representative
Classic "in stock" phone order after a couple of days they say its not in stock..blabla after more waiting they finaly sent it, I've paid for DHL instead of free post delivery and surprise they give me a Singapore post tracking number. So I've asked why SG and not DHL and their reply was : "The package was sent from HK warehouse It could not be sent by DPD in the warehouse We hope you may understand" Guess what, I don't, 0 apologize 0 we will refund your DHL money.. ...I know it was only 10-15 bucks but come on this is ridiculous... take the money from customers CC give no service in return then(after complain) ask me " do you wish to get a refund?" I've ordered with Express shipment for a purpose, to get that package in a matters of days not months. Now 25 days(or so) later,no sign.. Really disappointed with their sales representative. PS to Eleva(sales[at]tinydeal.com): change your signature because "Truely yours" is not that professional. I've made orders from other chinese online stores in past and all went smooth.
TinyDeal 回复2016-11-28
Dear Florian Robert， We are sorry to hear that you haven't receive your parcel. By no means was that done purposely. It usually takes about 7-25 business days(about 30 days) to be delivered after shipment for standard air mail shipping. Sometimes, it will be delayed by customs, logistic and your local post office. After checking, we konw that the parcel in the RO now: 2016-11-28 02:03 Arrival at Destination Post (Country: RO). Apologies for all the trouble and hope you will receive the order soon! Hope for your undetstading. Best Regards, TinyDeal Team
Decent
Got my order, everything fine, except very long processing time and bad customer contact. Shipping without custom fee, phone works well.
TinyDeal 回复2016-11-25
Dear Maciej Klimas, Thanks for your positive reviews. In return, we'll never stop improving our service system and provide better service. Thanks for your support. Best Regards, TinyDeal Team
Amazing service
Bought phone Lenovo A806 and accessories on 12th Nov.Arrived today in such a quick time to Australia. Looks a great phone for such a tiny price.Cant wait to give to my husband for Christmas.The packaging was terrific to ensure nothing broke.I will be buying again.Thanks.
TinyDeal 回复2016-11-23
Dear mialines, Thank you for the positive reviews! We will keep providing you with good service, we hope you can enjoy purchasing on our website. Thanks for your support! Best Regards, TinyDeal Team
Horrible!!!!
several emails back and forth - still wont accept my photo-id nor picture of credit card. However the money is already reserved on my credit card. Hard to take this as anything else as scam!!!
TinyDeal 回复2016-11-21
Dear Stig, We are sorry to hear about your unhappy experience. By no means was that done purposely. We apologize for the difficulty that you experienced with this purchase. As TinyDeal is a big company with over 12-years history, our customers have certain expectations. We don't want to deceive any single customer. We would like to look into this for you. Due to confirm the safety of credit card, you should check the order confirm email from tinydeal in time. Sorry again to bring you this problem. Any other problem, please do not hesitate to contact us, we're always here for you. Best Regards, TinyDeal Team
Rosa Clara
oclean.com
Sky Express
TINYCOTTONS
Vinted DE
Vivo
Touch of Class