TinyDeal offers the best price on China manufactured products, like Mobile Phone, Talbet PCs, iPhone & Samsung phone Gadget, Consumer Electronics, Home gardgets, Toy & Novelty, Fashion & Accessories, China Retail & Dropship, Chinese Product Wholesaler
They sell a phone..Alcatel Flash 2 European Edition Octa-core Dual SIM 4G LTE Phone SIM-free 13MP Samsung CAM Android 6.0 OTA
And they tell us ´from Europé not gone be a Update..
They are Scamming people they haven taken down the text Android 6.0 OTA so they still Scamming Euorope buyers--
No email or Respons from TINY DEAL WARNING WARNING THEY ARE SCAMMERS
They claim to try to help Costumers but they never answer
SCAM SCAM SCAM SCAM COMPANY DONT BUY WARNING WARNING
One of the Things i ordern is missing and TINYDEAL wont pay back my Money SCAMMERS-SCAMMERS-SCAMMERS-SCAMMERS
TinyDeal never deliverd my stuff and stole my money WARNING THEY STEAL YOUR MONEY
TinyDeal 回复2016-09-29
Dear Klas Johansson,
We are truly sorry to hear about the trouble you have had with us.
As TinyDeal is a big company with over 12-years history, our customers have certain expectations. We don't want to deceive any single customer.
We will give feedback to our operation department and look into this for you.
Please be assured that we are never stop improving our service system and provide better service.
Hoping for your kindly understanding.
Best Regards,
TinyDeal Team
Acquistato un tablet è arrivato l'11/08, non si è mai acceso. Rispedito in China ora è fermo ad Hongli dal 30/08 in attesa di consegna, chiesto a Tinydeal se possono intervenire e non ho ricevuto risposta, va a finire che mi verrà rispedito indietro addebitandomi i costi, morale 145 € buttati + doppie spese di spedizione.
Purchased a tablet arrived the 11/08, he has never turned on. Sent back to China, is now stopped at Hongli from 30/08 pending delivery, I asked Tinydeal if they can do something and got no answer, it turns out that I will be returned back charging me the shipping cost, moral € 145 thrown + double shipping costs.
TinyDeal 回复2016-09-29
Dear Alessandro,
We are truly sorry to hear about your negative shopping experience.
As TinyDeal is a big company with over 12-years history, our customers have certain expectations. We don't want to deceive any single customer.
Would you please sending us your order details at [email protected] so we can help?
Hoping for your kindly understanding and we look forward to hearing from you.
Best Regards,
TinyDeal Team
Got a 4k ELEcam Explorer at a very good price and one week delivery.
TinyDeal 回复2016-09-08
Thank you for the positive reviews! We will keep providing you with good service, we hope you can enjoy purchasing on our website. Thanks for your support!
Several months ago i tried to order a phone. After over a month they still didn't ship and many mails to customer service ended in nothing but grief and useless replies. So i decided to cancel the order which basically cost me money due to the different exchange rates and the refund being sent 2 months after the original order. I thought to give the company another chance and ordered another phone which was supposedly in stock and now the same stuff happening again. A month later still no shipping and customer service again only giving useless replies. This is my last order and i also suggest anyone thinking of ordering at them to stay far away! You will only have troubles!
TinyDeal 回复2016-09-03
We are sorry to hear about the delay of your order. By no means was that done purposely. Sorry for the delay shipping ,we will make shipping as soon as possible.
I bought some goods I wanted to take with me as presents to Brazil. I waited 4 weeks and had to go to Brazil without the goods because when they reached my adress I was already in Brazil. In fact they didn't reach my adress, the custom held the items back to charge me the toll fees. When I came back from Brazil the customs already had sended it back to China. I payed the goods at 03/06/2016, the customs sent it back 04/01/2016 then until August TinyDeal kept saying the goods didn't reach them so they can't send them again - and then I wanted the refund of my money. They gave me just 80% of the value as refund. I am very unsadisfied with the way TinyDeal acts.
After my review I received this email:
-------
Dear Steffen Franke
This is the representative of TinyDeal Customer Service. I am happy to assist you further.
Hello! Thanks for your reply!
please check the email you gave us on : Time: 2016-07-26T15:25:37
Okay, just give me the 80% refund as money.
as you confirm this, we give you the refund, the case ended, we coudl not give you another refund,
Thank you!
------------
The "Okay, just give me the 80% refund as money." is just a part of my email, in which I declared that with 80% refund only I will never buy anything again there. I am happy I didn't lost more money with this company.
Again: *HANDS OFF*
And again. *Keep the money* and don't get on my nerves when I am telling the world how unsadisfied i am with you. No need for more Customer "Service" mails.
TinyDeal 回复2016-09-03
Thank you for taking the time to provide feedback regarding our services and we apologize for the difficulty that you experienced with this purchase.
We will certainly take a look into this situation. Please don't worry. We will refund your order as soon as possible.
Hope for your undetstading.
I've had the misfortune to order from this company, TinyDeal.
I expect that if they manage to deliver a non defective item to you , you will skip and miss my review. BUT Woe if the item is defective.
TinyDeal take what ever steps to avoid providing a refund, Instead preferring to give you refund for further shopping mistakes on their website.
I had to resort to PayPal to resolve the issue but I still was forced to pay for the refund of the postage which was more than half the original .
They have NO UK or EU based return address (unlike some better Chinese Vendors) - you have to ship back to China!
I have been using Good sites (like Geek/Wish) for some time and the occasions I have had to request a refund or return item - they have been superb - so my recommendation is use OTHER companies and AVOID AVOID TinyDeal.
Sincerely yours. A very unhappy shopper.
UPDATE: TinyDeal finally provided a full refund (as a result of this review) of the original price but I still ended up paying about £5 for the shipping back China which they dont want to refund because I only used proof of posting. Anyway - I've improved the score from 1* to 3* due to to all that.
TinyDeal 回复2016-09-01
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you mind emailing us at [email protected] with your order details and please reference this review as well? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you.
Avoid this company and their products! Terrible customer service.
I purchased 3 identical items from this store at a reasonable price. Prior to purchasing, I had read some customer reviews of the particular product that mentioned they were incompatible with iOS devices even though the description clearly stated they work with all. Customer service confirmed that they did indeed work with my devices and that should there be any problems to contact customer service. Sure enough, when they arrived they didn't work as described with iOS, I contacted customer service and was asked to send a video which I did, what has followed is more than 5 emails from them bartering a refund in their TD points currency, which if you read the small print can only be used in part payment. Terrible customer service even though they acknowledge they don't work. Spend your money at another store willing to provide decent customer service when things go wrong.
TinyDeal 回复2016-09-01
We are sorry for the problem. We hope to help you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
avoid this store, this store have eu warehause,but they dont pay taxes in eu(germany) for mobile phones, when you get package you have to paid taxes in your country,cheaters
TinyDeal 回复2016-08-10
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you.
After checking, we couldn't find any information about your order, didn't you copy a wrong reference number? Could you please provide the right order number or would you mind emailing us at [email protected] with your order details and please reference this review as well? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you.
After order from TinyDeal, I've got an email with a coupon for buying Blackview R7 in 50$ instead of 189$. The coupon is valid for a specific times few days later and stock is limited.
I've completed the order at that time, but few days later the wrote me is out of stock. They suggested an alternative phone but demanded I'll pay the full price. No matter how many times I try to wrote them they should stand behind the coupon the offered... nothing helped.
So my advise to you, if you get any special coupon from TinyDeal don't waste your time
TinyDeal 回复2016-09-01
Thank you for taking the time to provide feedback regarding our services and we apologize for the difficulty that you experienced with this purchase.
We will certainly take a look into this situation. Please don't worry.
Hope for your undetstading.
Advertised features did not work on Laude 8inch Phablet
The Laude 8inch Phablet was advertised as having GPS and also working on the WCDMA 900 band. I received the Phablet (it was packaged very well so very unlikely it could be damaged in transit) but after using both my sim and a second sim (both work in my other old phones) I found that they did not work in the Laude Phablet. Also tried a friends GSM Sim this did not work as well. Used the Wifi (which did work) downloaded GPS programs which did not work Tried GPS Test and it stated GPS No Fix.
To have the GPS and Phone functions of unit not work is sus.
So in good faith I paid for a Phablet and ended up with a Tablet....
Contacted Tiny Deal and was told to take certain steps which I had done already also asked for video but this is an internal problem with Phablet (not external) that is even if the GPS and Phone function is in the unit.
If Tiny Deal can not supply a working item as per their advertised position I advise people to stay away from this site.
I have advised Tiny Deal to cancel my account and remove all my details from their records as it seems I am wasting my time contacting them with the expectation of Tiny Deal correcting this matter.
Not happy at all with my experience with Tiny Deal
12th August 2016 - Update.
Tiny Deal have made a partial refund to me and I will try to sell phablet
as a tablet as Wifi and other things work well (but GPS does not work)
someone may use it just as a tablet.
My initial post may have been a bit harsh as I was upset about the advertised feature of the WCDMA 900 band not working.
Other items that Tiny Deal sell may well have no problems, but anyone
living in Country Australia would find this unit may not work on the Optus
WCDMA 900 band ( I did find after my initial post that it did work in Launceston (90kl from where I live) on the Optus WCDMA 2100 band so
the problem was only that the WCDMA 900 band did not work.
At least Tiny Deal did respond to my predicament by making the partial
refund and I hope they make some enquiry with the manufacturer about why the unit does not work on the WCDMA 900 band as per advertised
specifications.
I am happier with Tiny Deal response which has happened since my initial post.
TinyDeal 回复2016-09-01
Thank you for the reviews. We will improve our service and try our best to create better purchasing experience. Thank you for your support!
Please People stay away from tinydeal..
they will keep you waiting and waiting for nothing
They are so good in cunning customers
online help is just a joke, I think all these agent name belongs to ONE person
REGINA SUZY MARIA...
FOR undelivered orders I requested refund then after long emails exchange they forced me to accept refund as TD points with 95% value of my purchases BUT I was surprised there was NOTHING actually!!
THERE HELP DESK TOLD ME I HAVE 0 POINTS
SO 367$ WHERE STOLEN FROM ME FOR THAT ORDER
NOW..
THEY WANT TO REFUND ME ABOUT 50% POINT FOR MY ANOTHER UNDELIVERED ORDER WHICH COST ME 370$!!
I have Transcripts for all chats and screen shots for all emails
BE AWARE...BE SMART..DON'T WASTE YOUR MONEY AND TIME..
I WILL MAKE SURE THIS EXPERIENCE WILL BE SHARED ON EVERY COMPLAINT AND SCAM ALERT SITES
TinyDeal 回复2016-09-01
We are so regret that you are not satisfied with us. If you are or have had trouble with a recent order, please contact us at [email protected] so we can look into the matter and provide our assistance.
Hoping for your kindly understanding and we look forward to hearing from you.
Best Regards,
TinyDeal Team
I bought a tablet for about 170€ but after two months the screen didn't work anymore. I sent it back (22€ shipping cost) but first they said there were no screen available at the moment and I should wait for some months or accepting a discount (!!!) for buying a new one, finally they said screens are not available anymore and proposed a refund of 100€. At the end I accepted losing 70€. At least it was an instructive experience. Of course buying from this kind of shops you can save a few money if everything goes well, but if something goes wrong you can lose much more. I learnt it's better buying in Europe and especially in Italy where warranty lasts two years (vs. six months offered by tinydeal) where if something doesn't work and the shop (i.e. Amazon or similar) is not able to repair the product, they change the item or refund you totally and immediately. My understanding and advice is: beware of tinydeal and such a kind shops!
TinyDeal 回复2016-09-01
We apologize for leaving an unhappy shopping experience,We will try our best to solve your problem.
Wish you have a nice day!
Ordered a 5600Mah Power Bank received damaged Power Bank with Damaged USB Connection on the Power Bank. Also Non Working LED. The Case Was Badly Scratched and sent in just a plastic bag. No paperwork no instructions no details or box like the photos on their website. Contacted them gave them the details of the issues and attached photos as required got a response to please tell them what is wrong and send photos. Already did that why should I do the same thing all over again. Just their way of avoiding the issue. So I was just Going to throw the thing out but because it has a Battery I went to take it apart to dispose of properly when i open it up and pulled out the batter from the case it clearly states on the battery the power is 4200MaH. That's a Big difference from the claim that its a 5600 Mah Battery. This is clear fraud Filed a complaint with PayPal and will File Case with FTC for Fraud. Do not trust this company they lie and sell junk this is nothing more then a rip off. When contact them you get the same generic scripted responses as always. How a company expects to keep customers by ripping them off and telling lies is beyond me. They need to learn that doing honest business brings you repeat loyal customers. Also brings you positive feedback and good word of mouth. I am sure they will reply here with the same generic So sorry for your problems Please contact us so we can make better or something to that affect. They had their chance and did nothing.
TinyDeal 回复2016-09-01
We are sorry for the problem. We hope to help you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
I tried to buy the same items from them few times. Paid with different credit cards from different countries. And finally I couldn't pay. They said the banks didn't allow the payment. I think that the site has a problem with credit cards payments. Do they accept credit cards?? If not why is it in menu. If yes why this method doesn't work.?? To many other sites it does work!!! I am very disappointed with this site. I am tired of chating with them and they always answer as a robot
TinyDeal 回复2016-09-01
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you.
I ordered a tablet for my son for he's birthday and it kept saying processing so I emailed them yesterday morning and they only just got back to me saying I need to send them 2 pictures of my card and a picture of my passport photo before they can ship my order. Sounds very dodgy to me and my sons birthday is creeping up. By the looks of it he won't be getting one. They have took payment. They are rubbish on replying back too. Mega annoyed as it's for my son
TinyDeal 回复2016-07-07
Hi! Lisa
"We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you.
After checking, we couldn't find any information about your order, didn't you copy a wrong reference number? Could you please provide the right order number or would you mind emailing us at [email protected] with your order details and please reference this review as well? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you."
It has been more than 50 days but my order is neither delivered nor refunded even after the frequent follow up which has totally shaken the confidence and faith on tiny deal.
Thank you for the positive reviews! We will keep providing you with good service, we hope you can enjoy purchasing on our website. Thanks for your support!
I bought two wrist type watch blood pressure readers etc when I got them cheap looking and regardless of how we tried would not work. I contacted company told me to hook up to my cell phone waste if time. I was not going to return all way to China would have cost 3 times more than product. It's true what they say "if something is too good to be true then it is." Don't waste your money you will regret it.
TinyDeal 回复2016-07-05
Hi! Joan Hosey
"We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you.
After checking, we couldn't find any information about your order, didn't you copy a wrong reference number? Could you please provide the right order number or would you mind emailing us at [email protected] with your order details and please reference this review as well? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you."
Seler tries to resolve by offering software suggestions when there are many same complaints. I am very sorry but The act like they do not know The problem........
TinyDeal 回复2016-09-01
Thank you for taking the time to provide feedback about your experience.
If you have any problems, pls do not hesitate to let us know?
Would you mind emailing us at [email protected] with more your order details and please reference this review as well? We will try our best to help you.
Hoping for your kindly understanding and we look forward to hearing from you.
Rosa Clara
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