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车辆与交通

Tomtop

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950 条评价

3.0950 条评价
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关于 Tomtop

数据更新
网站
www.tomtop.com
分类
车辆与交通
所在地
中国
状态
待认证
近 12 个月
2 条评价
差评回复率
75%(282/374 条)
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商家自述

China electronics wholesale center: professional manufacturer and wholesaler of vedio games & accessories, apple mp3/mp4 players, cell phones, wedding dresses, security products, electronic gadgets, PC accessories and more.

以上内容由商家自行提供,未经平台核实。

Tomtop靠谱吗?

Tomtop(www.tomtop.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 950 条用户评价,属于车辆与交通分类,口碑一般。20% 的评价为 1 星,差评比例偏高;商家回复了 75% 的差评;近 12 个月新增 2 条。数据最后更新于 2026-10-24。

用户怎么说

3D Printer Sidewinder

The package that was purchased (3D Printer Artillery Sidewinder X2) came to my address as it was agreed. Nicely packed! Have not been able to put it together yet to see if/how it works but I can tell from the box that everything is in there. Good experience to this point - 5 stars! P.S I did put it together and it performs perfectly! -14.12.2023- I also bought a 10W Laser Engraver (LONGER RAY5) from TomTop...again, no trouble. Everything came as agreed, nicely packed and surprisingly fast this time! 5-stars and my recommendation.

Faulty merchandise with no compensation route

Ordered a vacuum cleaner which arrived with faulty battery. Seller arranged for replacement part but no shipping update in three weeks. They say sorry, no battery, but here's 20€ back!

Tomtop 回复2023-11-29

Dear Customer, We sincerely apologize for the inconvenience caused. We are unable to locate your order number in our system. Could you please contact our customer service? We will do our best to resolve this issue as soon as possible. We apologize once again for the trouble caused. Best Regards, Tomtop Customer Service

Sir problem is the battery is not…

Sir problem is the battery is not working.the battery was damaged to we I open it I fix in machine but nothing works then I cheque battery it was totally dead.my request is please send me new battery.but company want me to make YouTube video of the problem.i make it and send but still no action.

Tomtop 回复2023-11-22

Dear customer, We apologize for the inconvenience caused by the battery issue. We understand that you have already made a YouTube video showcasing the problem and sent it to us. We apologize for the delay in taking action on our end. We would like to inform you that we have already arranged for a replacement battery to be sent to you on November 11th. Our customer service team has also sent you an email with the tracking number for the shipment. However, it seems that you may not have received our email. We will resend the email with the tracking information to ensure that you are updated on the status of your replacement battery. Thank you for your understanding. Best regards, Tomtop Customer Service

Still no help from tomtop my floor…

Still no help from tomtop my floor cleaner is still there take this thing back or send me new battery please

Tomtop 回复2023-11-20

Dear Simranjeet Singh, We are sorry to hear that you are not satisfied with the quality of our product. We understand how frustrating this can be and we would like to apologize for any inconvenience caused. Please provide us with more details about the issue so that we can investigate and resolve it as soon as possible. We are committed to providing our customers with high-quality products and services, and we take all complaints seriously. We would like to offer you a reasonable solution to make things right. Please let us know which option you prefer and we will take care of it promptly. Once again, we apologize for any inconvenience caused and we appreciate your patience and understanding. We value your business and hope to have the opportunity to serve you better in the future. Best regards, Tomtop.com

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