Tomtop

Spammed Again

Spammed Again!

Spammed Again. And we were doing so well. You managed to not spam me for ages, but on the day I responded to say "thanks for not spamming me...........YOU SPAMMED ME

Noel英国 · 写过 50 条评价 · 体验于 2023-04-26 · 发表于 2023-04-26

Recently bought a Tomtop 6" chainsaw…

On 21/09/2023 I contacted Tomtop re faulty product the reply(s) I got were not what you expect from a reliable and trusted company the first reply wanted me to make a video of the product in showing the faulty part and post said video on Utube sending them the info so they could watch it ? had to decline that offer. The second suggestion when I refused the first was I take the faulty product to local repair shop telling me they would cover part of the cost ? I wrote back saying I wanted a guarantee in writing to this effect ( I will not be doing this any way) and I am supposed to believe and trust them it would cost more than I paid for the item. I don't think I will get any place with this company probably cheaper to dump said item and buy someone else's product so avoid Tomtop.

Steven Martins德国 · 写过 2 条评价 · 体验于 2023-04-21 · 发表于 2023-04-21

Really bad

Really bad ! BE AWARE ! they dont accept my return from a broken product , they suggested to pay me 18 euros instead of getting the product back that costed 170 euro ! Scamers

spammed again

spammed again 27th April. I have had no spam at all from you for 17 days. Please keep this up.

Whitney Bruton瑞典 · 写过 2 条评价 · 体验于 2023-04-17 · 发表于 2023-04-17

SCAM! Never delivered.

Never delivered to my door yet tracking stated it was delivered. Customer service is not willing to help locate the package. I will disputing the charge and spreading the words that this company is a scam.

Great bike delivered quickly easy to…

Great bike delivered quickly easy to assemble build quality really good could not wait to ride it. unfortunately I had to as I could not switch it on. Took me a while to realise that there was a switch on the battery. Some instructions for switching it on would be useful as none are provided. Now I have ridden it am very happy with it.

Milan Arbanas克罗地亚 · 写过 1 条评价 · 体验于 2023-04-14 · 发表于 2023-04-15

Bad support fo customers

On android app Tomtop chat support is allways offline, I received my item, but it is not working, I sent mail on support mail, but nobody answers. Edit: They answered with delay, but problem is fixed.

Trustpilot

Trustpilot: my whole problem with these people is not that a business transaction has gone wrong, I have never bought from them. My point is that they have been spamming me since 2017. I never asked them to do this, never gave my permission, and I have told them that every time they spam me, I will post a one-star review. They have now sent you a query insisting that you get me to confirm my contact details. How stupid would I need to be? If I DO provide this information, that will just confirm my email address, and all they will do is send more spam!! All they need to do is to stop sending out spam, and I will stop the reviews. They are trying this on with you to try to stop these reviews, don't fall for it

Spammed Again

Spammed Again. Vermin.

HONEST SELLER

HONEST SELLER RAPID DELIVERY

Spammed Again

Spammed Again. Evil septic people. Avoid at all costs.

Spammed again.

Good Service and Good Value for the…

Good Service and Good Value for the money. Thank You

Spammed Again

I heard about Tomtop in Youtube Guitar…

I heard about Tomtop in Youtube Guitar Pedal reviews. I ordered a Pedal and all works fine. thank you.

Beware Tomtop - liars and crooks.

I bought and paid for a Sculpfun 20w Max Pro laser and accessories AUD$1277. It was shipped but was lost in Australia by Australia Post who investigated and provided me with a Case Number to give to Tomtop. They advised that Tomtop will seek recompense from Australia Post and I should request a new product be sent by Tomtop. Which I did. Tomtop are evasive and dodgy as hell. Now, 3 months later, after many lame excuses they advise that they have been in touch with Australia Post - not true - and the goods are at a local post office - not true - and I should be patient and wait for delivery. l would sue them if they were in Australia but can do little except take every opportunity via social media to publicise their cheating, deceitful practices.

comercio葡萄牙 · 写过 1 条评价 · 体验于 2023-03-29 · 发表于 2023-03-31

disappointed

I made a purchase and 10 minutes after making the payment I noticed that I had made a mistake with the item and I sent an email asking for the order to be canceled and a refund because I made a mistake when choosing the item. since then the only information I had was that the article had already been shipped and I received this information a day later I think 10 minutes after a purchase there is always the possibility of cancellation

I didnt receive an order that i do in…

I didnt receive an order that i do in february. A psp4 controller.

WORST SUPPORT EVER

worst support ever. 2022-10-11 I've ordered a laser module and they shipped with this tracking UG641033870YP 2022-10-25 it arrived on but it was defective. I've contacted the support and they told me to contact the manufacturer, NEJE 2022-11-02 i wrote to NEJE, they ask me some test 2022/11/12 NEJE wrote: "Hello, your laser module is faulty" and "Will be sent to you by tomtop, we will provide new laser modules for tomtop" 2022/11/12 NEJE wrote: "Hello, the Tracking No. is SYRM128907043 2023/01/08 I discover tomtop sent the replacement somewhere in Denmark. I try to explain that's not my address, since I live in Italy as they should see on my account and my order dated 2022-10-11 2023-01-14 they wrote they'll send me a full refund but i received no refund at all, maybe you sent it to someone in Denmark! and here starts an endless email loop: "After checking your order has been delivered successfully" yes but in Denmark "this is the address in the order" how can it be? etc. etc. At day of 2023/03/22 I have no replacement and no refund and they say "The accessories have already been reissued for you once and cannot be reissued again" offering me 20 euros.