Urban Outfitters

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and that you love your purchase! Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the order hasn't arrived, sadly this looks to have been lost in transit. Rest assured that this has been raised with the carrier as this isn't the service we aim to provide our customers. A refund was processed which will re-credit your original method of payment within 5 working days. Our apologies for the inconvenience caused. Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry for the issues you've experienced while shopping with us, rest assured that this will be raised with our Distribution team. If you could please contact our customer care team on [email protected] with your order number and images of the incorrect item, they can assist further. Our apologies for the inconvenience caused. Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the order has arrived this way, rest assured that this will be raised with our Distribution team and carrier as this isn't the service we aim to provide our customers. If you could please contact our customer care team directly on [email protected] with images of the item and your order number, they will be able to investigate this further. Our apologies for the inconvenience caused. Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. Sometimes items may be shipped separately if they aren't available at the same location, rest assured though that this will be raised with the relevant team. Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us! Rest assured though that this will be raised with our stock team, our apologies for the inconvenience. Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us! Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're so glad to hear that your father loves his new items! Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry for the delays you've been experiencing with your delivery, rest assured that this will be raised with the carrier as this isn't the service we aim to provide our customers. The parcel looks to now be delivered, if this hasn't been received, please contact our customer care team on [email protected] with your order number and they can investigate this further. Our apologies for the inconvenience caused. Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, rest assured that this will be passed onto the store! Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that this has happened, please contact our customer care team on [email protected] with the name of the Store and when you visited, and we can get this raised with the Store. This isn't the service we aim to provide our customers, and we're sorry for falling short on this occasion. Our apologies for the inconvenience caused. Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the order hasn't arrived, sadly this looks to have been lost in transit. Rest assured that this has been raised with the carrier as this isn't the service we aim to provide our customers. A replacement was issued and you'll receive updates by email but sometimes these can go to your junk/spam folder. Our apologies for the inconvenience caused. Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping our collection, and that you're happy with the service. Rest assured that this will be passed onto the store! Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and hope that your daughter loves her new items! Rest assured that this will be passed onto the store! Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that you've experienced these issues with your order. Rest assured that this has been raised with the relevant teams, and our customer service team have sent over an update. Sometimes these can go to your junk/spam folder. Our apologies for the inconvenience caused. Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you love your purchase! Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and that you love your purchase! Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're so glad to hear that you've enjoyed shopping our collection! Thanks, UO Team.

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're so glad to hear that you've enjoyed shopping our collection, and that you're happy with the service! Thanks, UO Team.