Zing Coach 是一款价格亲民的互动健身应用，利用人工智能创建个性化训练计划，提升健康与体能。Zing Coach 提供深度个性化和定制化的锻炼方案。所有健身计划均基于你的身体数据——通过我们的体成分扫描、体能测试以及 Apple Health 的历史数据——单独设计，并由 AI 持续调整。Zing Coach 可根据地点（健身房或家中）、时长、强度、可用器械、目标肌群，甚至健康限制来定制你的训练。
If anyone’s considering using Zing for their
training, here’s my honest experience over
the past few weeks:
Despite laying out my training split and
muscle focus in detail (multiple times), the
app has consistently delivered the wrong
workouts—every single day. I’ve had chest
and triceps days hijacked by biceps curls,
back-to-back shoulder sessions when I
asked for variety, and a “core main event”
that was anything but. Not once did the
programming match what I requested, and
I ended up writing my own workouts just to
stay on track.
To make matters worse, I’ve only been
using the app to log my weight—because
the actual workouts have been so
off-base—and yet I still got hit with a
subscription invoice for a service that
hasn’t delivered what was promised.
I’ve sent multiple detailed complaints to
the Zing team and management, outlining
all these issues, and so far… crickets. No
response, no fix, just more frustration.
Bottom line: If you want a training app that
actually listens and delivers what you ask
for, look elsewhere. I expected a
professional, personalized experience and
got a circus instead.
Zing Coach 回复2026-01-30
Hi Stuart,
真的很抱歉给您带来了这样的体验。这不是我们想要提供的服务水平。
我看到您的情况已经升级到了我们的技术团队，他们正在积极调查导致训练计划忽略您的分割和肌肉焦点设置的原因。我们知道这会对您坚持训练造成多大影响。
关于账单方面，我们也理解您的不满。请通过应用内支持联系我们，并提供您的账户邮箱，以便我们审核订阅费用并为您提供最佳解决方案。
感谢您花时间详细说明情况——我们非常感激，并致力于解决这个问题。
此致，
Zing Coach Team
Zing helps me be consistent with workouts and also helps me be consistent with hitting every muscle group. I also love the workout option to select my days for workouts since I do not have a consistent work schedule so I can look ahead at my next week and adjust what days I will be working out.
Zing Coach 回复2026-01-30
Hi Matthew！
非常感谢您的分享——我们很高兴 Zing 帮您保持规律训练并练到每个肌群。💪😊
听到灵活的训练日安排适合您变化的工作班次，让您能提前规划并保持计划切实可行，这太棒了。如果您有任何让规划更简单的建议，我们洗耳恭听！
祝好，
Zing Coach 团队
Shady company. I have no idea how I “enrolled,”. I’m almost 70 and on a small fixed income. Never would have committed to such an expense. Difficult to cancel and they wouldn’t refund me. I feel SCAMMED. even if it’s user error, they could have made it right for someone who had never even created an account. Be wary.
Zing Coach 回复2026-01-22
Hi Ranae，
感谢您的分享——对于由此带来的困扰我们深表歉意。
需要说明的是，Zing Coach 是自动续订的订阅服务，这在注册时和我们的使用条款中均有说明。订阅可以随时在应用内或直接通过您的 Apple App Store / Google Play 订阅设置查看和管理。
另外需要注意的是，卸载应用（或不使用）并不会取消订阅——必须通过设备的订阅设置或应用商店账户完成取消，才能停止后续扣费。
我们的客服团队已向您说明了相关政策和订阅管理步骤，并尽最大努力根据平台退款规则和 eligibility 时间范围为您提供协助。
再次感谢您的反馈——这帮助我们更清晰地传达订阅和取消步骤。
Zing Coach 团队
On my ipad, it works really well. If I open the app on my Samsung, half of the features I see on my ipad are gone. There's no challenges tab/friends circle on Android, calisthenics took a looong time before it was added to android. I lodged a complaint and was told to sign in with the exact same method I did on my ipad then press restore. But how do I do that if "continue with Google" option is MISSING on android. The cheaper subscription promos are also ONLY ever on apple devices. So I got my subscription from my ipad. Now i want to sign in through my google account... so that my subscription can show up on my phone. nothing! My subscription is running out too. PLEASE GIVE US THAT SIGN IN THROUGH GOOGLE since your support team DOES emphasise to sign in the exact same way ... so frustrating 😭💔
Zing Coach 回复2026-01-23
您好——对于给您带来的困扰我们深表歉意 💔
您说得完全正确，用同样的方式登录对于恢复访问很重要——我们理解当“Continue with Google”选项不显示时，这感觉几乎不可能做到。目前，Android 设备暂不支持 Google 登录，我们知道这非常令人困惑。
另外，由于平台限制，通过 Apple App Store 购买的订阅无法自动转移到 Android 并以 Google Play 能识别的方式显示——所以您的 iPad 订阅可能不会出现在您的 Samsung 设备上，即使对您来说一切看起来“都一样”。
我们意识到这些差距，正在努力改进 Android 端并逐步实现更多功能对齐。
请发送邮件至 [email protected] 并附上您账户使用的邮箱，我们将帮助您找到最佳解决方案。
再次感谢您的反馈——这帮助我们改进服务与沟通。💙💪🏻
此致，
Zing Coach 团队
I am a 67 physically active male and had gone through numerous personal trainers. I was seeing very few positive results from my personal trainers and paying $86 twice a week. Since I’ve been on the Zing AI coaching app I have gained 10 pounds of muscle and gone from a large to an XL T-shirt. Everyone says I look jacked. I’m loving it.
Zing Coach 回复2026-01-21
Hi Greg，
哇——读到这个太令人振奋了。增肌10磅还听到别人说“你看起来好壮”，这是最好的反馈 🔥 尤其是在尝试过那么多教练之后。
感谢您的信任，期待听到您接下来的训练成果！
祝好，
Zing Coach 团队
The Zing app is absolutely amazing. I started using it in April 2025 at 195 lbs after losing 65 pounds and feeling pretty flabby. From April to July, the results were incredible. The workouts are intelligently tailored to push you to your limits while still taking injuries into account. Hands down, the best fitness app I’ve ever used.
Zing Coach 回复2026-01-21
Hi Manuel,
感谢您的精彩评价——同时恭喜您自四月以来的巨大进步！我们很高兴这些锻炼既具有挑战性又让您感到专注。
感谢您成为 Zing 的一员，我们为您接下来的表现加油！💪
此致，
Zing Coach 团队
Absolutely love this app. Easy to follow video tutorials with so many different exercises to choose from keeps it fun and enjoyable. My health and fitness moving in the right direction now!!!
Zing Coach 回复2026-01-15
Hi Brian，
非常感谢您的精彩评价！我们很高兴听到您喜欢这款应用，视频教程和多样的动作让训练充满乐趣。
更棒的是——恭喜您在健康与体能方面取得的进步！💪 如果您有任何希望添加或改进的功能，随时告诉我们。
Zing Coach 团队
Be careful. I thought I’d bought a one off 4 week plan in Oct. In Jan they took £43.99 out of back and refused to refund it even though I’d contacted their support the next day when I saw the charge.
Zing Coach 回复2026-01-15
Hi Anne，
感谢您的分享——对于由此带来的困扰我们深表歉意。
需要说明的是，Zing Coach 计划是自动续订的订阅服务，这在注册时和使用条款中均有说明。您随时可以在应用内或直接通过您的 Apple App Store / Google Play 账户查看和管理订阅。
另外需要注意的是，卸载应用并不会取消订阅（这适用于所有基于应用的订阅）。为避免后续扣费，必须通过设备订阅设置或应用商店账户取消订阅。
我们理解事后发现扣费会令人失望，尤其是如果您一直没有使用该服务。我们的退款政策遵循相关平台规则和 eligibility 时间范围，但我们仍很乐意再次审核您的情况。请发送邮件至 [email protected] 并附上购买时使用的邮箱和扣费日期，以便我们快速定位交易记录。
再次感谢您的反馈——这帮助我们改进服务与沟通。
Zing Coach 团队
No notices, emails, updates when subscription fees are charged. I had uninstalled the app after trial and never used. (Just not right for me.) But discovered months later that I was being charged. Apparently quarterly? They refused to issue a refund, not even a partial refund. Poor business practices.
Zing Coach 回复2026-01-07
Hi Tawny,
感谢您分享您的体验——对于由此带来的困扰我们深表歉意。
我们需要说明的是，Zing Coach 订阅为自动续费，这一点在注册时及我们的《使用条款》中均有明确说明。您的订阅状态可随时在应用内或通过您的应用商店账户查看和管理。
重要的是，卸载应用并不会取消订阅——这不仅适用于 Zing，也适用于所有基于应用的订阅。为避免未来扣费，必须通过应用设置或您的 Apple/Google 账户主动取消订阅。
我们理解，几个月后发现扣费确实会令人失望，尤其是如果您已不再使用该服务。我们的退款政策规定了退款资格的时间范围和条件，但如果您有任何疑问，或希望我们重新审视您的情况，请通过 [email protected] 联系我们——我们随时为您提供帮助。
我们重视每一条反馈，它们帮助我们持续改进服务与沟通。
Zing Coach Team
Be careful, they just renew subscription without telling you and if you complain, no refund is made. They are making loads of money doing that. Thieves
Zing Coach 回复2025-12-29
Hi Letizia,
非常抱歉听到您有这样的感受。我们需要说明的是，Zing Coach 订阅为自动续费，这一点在注册流程及我们的《使用条款》中均有明确说明。这也是大多数数字订阅服务的常规做法。此外，用户在购买后收到的发票中，我们会注明下次扣费日期及金额。
我们理解，续订有时可能出乎意料，尤其是如果您并未 actively 使用该应用。因此我们建议用户随时在应用内或通过应用商店账户管理或取消订阅，以避免不必要的扣费。
感谢您的反馈，它帮助我们为所有用户改善体验。
Zing Coach Team
Be warned! You are subscribing to auto renewals and they do not tell you and they refuse refunds. It’s not a good app as it’s doesn’t have many features other do! I use the better health app and it is much more comprehensive. Their customer service is rude and unfair!
Zing Coach 回复2025-12-16
Hi Sharona,
很抱歉听到您的体验不佳，也感谢您抽出时间分享。
我们需要说明的是，所有 Zing Coach 订阅均为自动续费，这一点在结账时及我们的《使用条款》中均有明确说明。我们绝不会在未经用户确认的情况下扣款，每笔交易都与有效订阅相关联。但我们理解，这些细节有时可能被忽略，我们随时乐意为您澄清和提供帮助。
关于退款，虽然我们遵循明确的政策——该政策已公开——但我们始终会个案审查。
我们已仔细核查您的情况，确认已于昨日为您处理了全额退款。具体到账时间取决于您的银行处理速度。
我们始终致力于在注册时让定价和续费条款透明化，若过程中有任何不清楚的地方，我们深表歉意。您的意见已传达给团队，帮助我们持续改进服务与沟通。
如果您还有其他问题或需要进一步支持，请随时通过 [email protected] 联系我们——我们随时为您提供帮助。
Zing Coach Team
It is very easy to just do it, to fallow the Training plan, simple, you dont do 50 différent workout, répétition is the key, perfection is the master to itch exercise. Love that you can modify your plan along the way, its simple, well explain I wake up at 4:30 am, at 5 Im at the gym or house, at 6 workout done shower taken lets go for this amazing day! 👊💪💪✌️
Zing Coach 回复2025-12-11
Hi Sophia,
太令人鼓舞了——早上4:30起床，6点前完成锻炼？这真是自律！💪👊 很高兴听到 Zing 帮助您轻松有效地保持节奏，也感谢您认可计划的结构性、重复性和灵活性。
坚持确实是关键，听起来您每节课都在不断精进。感谢您分享您的活力，也感谢 Zing 成为您高效清晨的一部分。继续加油——我们一路为您加油！
Zing Coach Team
Scammers who took £45 from my account despite me never having heard of them, never using the app and never subscribing to them. Refused a refund. They’re just thieves.
Terrible service, I subscribed, it wasn’t what I was looking for, cancelled my subscription or so I thought! Had $82 taken from my account and when asked for a refund because I haven’t used their services for the pay period I was declined. So disappointing
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