Zing Coach

Ted O'Connor爱尔兰 · 写过 3 条评价 · 体验于 2025-11-16 · 发表于 2025-11-17

让我更有动力坚持

The regular reminders keep me accountable

Armelle Cloche美国 · 写过 2 条评价 · 体验于 2025-11-08 · 发表于 2025-11-11

客服令人失望——小心自动续费政策

Thank you for responding. However, there's a clear gap between your stated values of "empathy and respect" and your actual customer service. When I contacted you immediately after the charge, having not used your app for an entire year (verifiable in your system), I received a rigid "no" with zero flexibility. You say your policy doesn't "guarantee" refunds — implying discretion exists — yet none was offered to me despite obvious merit. Saying you "aim for empathy" while demonstrating none when it matters is simply PR speak. Other customers deserve to know this. Following this hollow PR response, I am lowering my review from 2 stars to 1 star. You have officially confirmed that you prioritize profits over customer relationships. In today's competitive market with countless fitness apps to choose from, this approach is unacceptable. Potential customers: you've been warned. Original Review: I want to be fair in this review: Zing Coach's workout app itself is well-designed and I enjoyed using it when I was active on the platform over a year ago. However, I must warn potential customers about their inflexible customer service and predatory auto-renewal practices. What Happened: After not using the app for an entire year (verifiable through their own login records), I was automatically charged $139 for an annual renewal I was unaware of. I discovered the charge the same morning it occurred and immediately contacted their support team to request a refund. The Response: Despite clearly explaining that: I hadn't used their service in over a year This was a genuine oversight on my part They could easily verify my non-usage through their system Their support team (Alina) refused to issue a refund, citing "company policy." There was no consideration for the customer relationship, no empathy for an honest mistake, and no willingness to make an exception despite clear evidence I wasn't using their service. The Bottom Line: In today's competitive fitness app market, customer care should matter. Zing Coach chose to prioritize $139 over customer goodwill and trust. Their support team appears trained to rigidly follow policies rather than actually support customers. My Recommendation: If you decide to try Zing Coach, immediately disable auto-renewal in your settings Set calendar reminders before any renewal date Don't expect flexibility or understanding from their customer service if issues arise Consider other fitness apps with better customer service reputations I cannot in good conscience recommend a company that takes advantage of customers' honest mistakes rather than building long-term relationships.

指导很到位

我喜欢这种充满活力的指导风格和详细的演示。我希望能在课程里加入一些我自己的训练动作，比如靠墙静蹲配合哑铃弯举。另外，我希望在和教练沟通后，他们能调整我的训练计划，比如我背部受伤或者手肘酸痛的时候。这样我才能练得最有效。

比我想象的还要好

Better than I could have imagined! Love having coach John to encourage me and telling me what to do and how to do it!

Jorge Echavarria加拿大 · 写过 1 条评价 · 体验于 2025-11-04 · 发表于 2025-11-04

超好的训练应用

我用 Zing 已经两个月了，一点也不后悔。到目前为止，这个应用很棒，也非常实用。训练计划很有挑战性，这是好事。AI 教练每天都在激励我达成目标。有一些可以改进的地方（不是什么重要功能，但其他应用里都有），比如休息时间的提醒闹钟。我相信这个应用会一直陪伴我。

WATCH OU——结束时没有通知……

There was no notification at the end of the 7 day trial and then they just auto charged me for the next month. Not happy. I tried the app and did not like it all, but due to time difference betwen Aus and US I was caught out by the slip over the end of the 7 day trial (which I paid for BTW). Liaised with them as soon as I realised I had been charged but they would not refund.

我一开始这个计划是为了……

I started this program with the purpose of getting fit and dropping weight back in June of 2025. I weighed 191 at the start and am currently at 182. It’s a great app. Your workouts are tailored to fit whatever fitness level you’re at. Obviously diet plays a huge role but the app keeps you motivated. I am still at it. I enjoy the workouts and feel like the results are worth it.

我没有订阅，却被扣了两次款……

I did not subscribe I had two charges on my credit card within days of each other so called credit card companies and thats that. Who does this???????

Johnathan Walker英国 · 写过 4 条评价 · 体验于 2025-09-18 · 发表于 2025-09-18

完全是骗局！

Absolute scam! It’s a well dressed app that offers very little usability BUT is highly effective at extracting money. The refund policy is the most comprehensive part of the app, there’s a reason for that, they want your cash Do yourself a favor AVOID like the plague .

Steve Green英国 · 写过 83 条评价 · 体验于 2025-09-17 · 发表于 2025-09-17

糟糕的应用，问题很多

这应用太烂了，各种卡顿，视频有时候播不了，训练内容也加载不出来！它还不帮你自动加重量，指望你自己算渐进超负荷。想退款，结果虽然Zing取消了我要一整年的会员，但死活不给退！快跑，外面有更好的免费应用！

他们扣了104英镑并取消了账户

我的 Zing app 突然用不了了，重装了好几遍，也联系了客服，但啥都没解决。结果他们直接把我的账号给封了。更离谱的是，订阅明明应该是 £40，却扣了我 £104。不退钱，也不给个说法，钱没了，服务也没了。简直无法接受。大家注册前千万小心。

与 WHOOP 同步

I’m feeling great exercising whit Zing, I would love that the app could synchronize with WHOOP, as it does with Apple Watches. I think would be an excellent addition. Best regards Iker

骗局

I signed up for a free trial. I realised it wasn't for me and hadn't used it.cI went on holiday and came back to find I had been charged £66.65 for zing coach. I have no idea why, and certainly don't remember reading about this charge. As soon as I saw the charge I reached out to Zing and asked for a refund and cancellation. They cancelled but refused a refund. They said I was outside of the refund window and gave links to their refund policies. I'm at a loss to know how I signed up for the subscription as certainly wouldn't have done it I'd known how much it was going to cost. Reading reviews on hear, I'm not the only one this has happened to, so it's not as transparent as Zing are implying. It feels underhand and untrustworthy.

不值

I’m glad some others have had a good experience but, mine was far from that. I used the app for a time but, saw zero results from the daily workouts. I cancelled my subscription since I wasn’t seeing results but, was still charged. I reached out the day I saw the unexpected charge and was told they would cancel but, they wouldn’t refund the amount even though I didn’t even have the app anymore much less use it because it should have been cancelled prior. I wouldn’t advise this app as the workouts don’t do much if you’re serious about wanting a proper and thorough workout especially for the cost and since you’ll continue to pay for a membership you don’t have for others incompetence and inability to cancel the subscription, it seems like a nice little way to scam money.

忘掉其他所有应用吧（我确实这么做了），就是这个！超爱这个应用

Love this app. It gets me motivated, informed, my coach is absolutely awesome!!! Please run and get this app. It will truly get you all the tools to succeed in your health journey.

Isabella Nadal墨西哥 · 写过 1 条评价 · 体验于 2025-08-27 · 发表于 2025-08-27

很棒的产品

I really enjoy having an idea of what to do every day at the gym. Having a better routine will help me see better and more efficient results. I love using AI to improve my wellbeing.

我想了解怎么取消…

我想了解如何取消订阅，因为我找不到正确的按钮。Zing 很快帮我解决了。拥有自己的 AI 教练和 24/7 可用的支持社区真是太棒了。不需要在健身房买昂贵的私人教练。你可以在自己的环境中锻炼，也不需要花费时间往返健身房。有了 Zing，一切都会根据你的需求和目标以及你家里的设备来定制。

Brian Sugrue澳大利亚 · 写过 1 条评价 · 体验于 2025-08-26 · 发表于 2025-08-25

非常有帮助

最佳锻炼方式：没压力，效果超棒

I think for someone with experience and motivation to workout this app is really helpful: I can find data, analysis, build the program based on my timetable and equipment! It has everything I need: coaching, workouts, nutrition and testing!

史上最大骗局

史上最大骗局。一年前我付了100多美元的服务费，然后被锁了几个月。客服终于给我恢复访问时，我要求他们彻底取消服务。结果一年过去了，我又被收了100多美元。客服说我不符合退款条件，这帮人简直就是小偷和骗子。