ZOE

Hi Amanda, Thank you so much for your 5-star review! We’re delighted to hear you’ve valued ZOE’s guidance over the years, from finding recipes that work for your gut microbiome to using Ziggie and re-engaging with meal logging whenever it suits you. It’s wonderful that you’ve gained more energy and seen positive changes in your wellbeing too. Please contact us if you need anything else. Best, The ZOE Team

Hello, Hello, Thanks so much for your 5-star review! We’re really pleased Fin felt personable and relevant, and that you felt reassured your issues and suggestions were being listened to. We also appreciate your kind words for the tech team. We hope you have a great day! Best, The ZOE Team

Hello, Thanks so much for your 5-star review! We’re really pleased Fin felt personable and relevant, and that you felt reassured your issues and suggestions were being listened to. We also appreciate your kind words for the tech team. We hope you have a great day! Best, The ZOE Team

Hi Yola, Thank you so much for your 5-star review! We’re delighted to hear Muslima was able to help with several issues, respond quickly, and keep you updated when anything needed further research. Please contact us if you need anything else. Best, The ZOE Team

Hi Dave, Thank you so much for your 5-star review! We’re glad your points were answered and passed on to the right teams for action. Please contact us if you need anything else. Best, The ZOE Team

Hi Kate, Thanks so much for your 5-star review! We’re delighted Daisy was quick, friendly, and helpful when supporting you. We hope you have a great day! Best, The ZOE Team

Hi, Thank you for sharing your experience. It’s great to hear the replacement was arranged quickly and that the support you received was helpful. We really appreciate your recommendation. Kind Regards, ZOE Team

Hi, Thank you for sharing your feedback. We’re sorry to hear the microbiome test results did not provide the level of detail or clarity you were expecting. You are welcome to reach out to our customer support team at [email protected] if you would like to discuss this further, and we will endeavour to assist you as best we can! Kind Regards, ZOE Team

Hi, Thank you for sharing your thoughts with us. We’re sorry to hear the app experience, guidance, and progress have not met your expectations. You are welcome to reach out to our customer support team at [email protected] if you would like to discuss this further, and we will endeavour to assist you as best we can! Kind Regards, ZOE Team

Hi, Thank you for sharing this. We’re pleased to hear the communication felt clear, respectful, and helpful. We appreciate you taking the time to leave your review. Kind Regards, ZOE Team

Hi, Thank you so much for your 5-star review! We’re delighted to hear you had a great customer care experience. Please contact us if you need anything else. Best, The ZOE Team

Hi Debra, Thanks so much for your 5-star review! We’re so pleased you’re enjoying the site and that our customer service has supported you in staying healthy. We hope you have a great day! Best, The ZOE Team

Hi Sandra, Thank you for your 5-star review! We’re glad you received a very quick response to your query and that it was appreciated. Please reach out if you need anything else. Best, The ZOE Team

Hi Ina, Thanks so much for your thoughtful 5-star review! We’re really pleased the step-by-step advice was clear and easy to follow, and that you felt comfortable asking more questions. We hope you have a great day! Best, The ZOE Team

Hi Sarah, Thank you for your 5-star review! We’re happy to hear you received a quick and efficient reply. Please contact us if you need anything else. Best, The ZOE Team

Hi Set, Thanks so much for your 5-star review! We’re glad our team could help cancel your subscription and arrange your refund without any fuss or lengthy back and forth. We hope you have a great day! Best, The ZOE Team

Hi Stevie, Thank you for your 5-star review! We’re really glad you received responsive, proactive, and thoughtful customer care from the ZOE team. Please reach out if you need anything else. Best, The ZOE Team

Hi, Thank you for your kind review. We’re delighted to hear you’ve been happy with both the product and the service you received. Your feedback is much appreciated. Kind Regards, ZOE Team

Hi, Thank you for taking the time to share your view. We’re sorry to hear you have concerns about this part of the programme and how it was communicated. You are welcome to reach out to our customer support team at [email protected] if you would like to discuss this further, and we will endeavour to assist you as best we can! Kind Regards, ZOE Team

Hi, Thank you for your feedback. We’re sorry to hear the updated app experience has not suited how you prefer to use ZOE. You are welcome to reach out to our customer support team at [email protected] if you would like to discuss this further, and we will endeavour to assist you as best we can! Kind Regards, ZOE Team