ZOE 是一家引领肠道健康革命的营养科学公司，帮助人们现在感觉更好，并走上更健康的岁月。在世界上最大的营养研究的支持下，ZOE 利用尖端研究和个性化工具将肠道微生物组置于长期健康的中心。
以上内容由商家自行提供，未经平台核实。ZOE（zoe.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 201 条用户评价，属于健康与医疗分类，口碑良好。78% 的评价为 4 星及以上，14% 为 1 星；商家回复了 88% 的差评；评价主要围绕产品、客户服务、使用体验。数据最后更新于 2026-08-11。
评论者对这家公司的体验非常好。消费者对这款易于使用的应用程序感到非常满意，它提供了清晰的指导、富有洞察力的信息和精彩的食谱，可以轻松跟踪日常食物选择。人们还真诚地感谢客户服务团队，指出响应非常迅速，并且在出现问题时工作人员始终提供支持。 一些评论者对该应用程序中的技术故障并不满意，提到了偶尔的应用程序崩溃、意外的冻结问题以及食物记录方面的困难。其他一些人也认为客户支持可以改进，指出沟通延迟、严格的退货政策或无用的自动响应。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。对我的询问做出了快速回复，我的所有问题都得到了专业和详细的回答。总体而言，这是一次出色的客户服务体验
Hi Sarah, Thank you for your 5-star review! We’re really pleased our team responded quickly and answered your questions with professionalism and detail. We hope you have a great day! Best, The ZOE Team
对我的询问的答复非常及时并且简洁地回答了我的问题。 很高兴地说我可以继续享受松脆的花生酱👍😁
Hi Costa, Thanks so much for your 5-star review! We’re happy your query was answered quickly and clearly — and even happier that crunchy peanut butter is still on the menu. Please contact us if you need anything else. Best, The ZOE Team
对我的询问作出迅速而友好的答复。并且还可以消除疑虑。与一家反应灵敏、乐于助人的公司打交道真是太好了！
Hi Margaret, Thank you for your lovely 5-star review! We’re delighted you received a prompt, friendly response and reassurance around your concern. We hope you have a great day! Best, The ZOE Team
电子邮件很快得到回复，Sam 立即帮助我解决了问题。没有跳过任何障碍就取消了我的帐户。
Hi Michaela, Thanks so much for your 5-star review! We’re glad Sam was able to answer your email promptly, sort the issue straight away, and make the cancellation process simple. Please reach out if you need anything else. Best, The ZOE Team
快速积极的响应和解决，Zoe 机器人非常快！客户服务也不甘落后。谢谢
Hi Alexandra, Thank you so much for your 5-star review! We’re really glad the ZOE bot was able to respond quickly and that our customer service team followed up promptly to help resolve things. Please contact us if you need anything else. Best, The ZOE Team
ZOE 通过促销优惠和有关支持肠道健康的广泛声明大力推销其 Daily30 产品，但实际上没有机会真正试用该产品。刚服用一份后，我就出现胃痉挛，无法继续服用。 尽管只使用了最低限度的用量来确定我是否可以忍受该产品，但 ZOE 拒绝退款，因为袋子已被打开。因此，消费者应该承担全部财务风险，只是为了发现该产品是否适合他们。 如果一家公司通过促销活动积极鼓励人们尝试某种产品，那么它也应该为立即发现该产品不合适的客户提供公平的流程。严格的“拆封不退款”政策根本不考虑个人承受能力的现实。 我希望一家以科学和改善健康为荣的公司也同样重视公平对待客户。相反，我得到的是一个无法使用的产品，也没有任何有意义的解决方案。 消费者应该得到更好的。购买之前，请确保您准确了解如果产品在第一次使用后不合适会发生什么情况。
Hi Leo, Thank you for taking the time to share your experience. I’m really sorry for the frustration this has caused. I completely understand this isn’t the outcome you were hoping for. As the Daily 30 pouch has been opened, we’re unfortunately unable to offer a refund. The reduced trial price is designed to give members the opportunity to try Daily 30 without committing to the full subscription price or a larger subscription amount upfront. I appreciate this may still feel disappointing, and I’m sorry we’re not able to make an exception on this occasion. Best, The ZOE Team
我的订阅遇到了问题，客户支持团队非常耐心、乐于助人，帮我解决了所有问题。虽然花了几天时间，但他们没有放弃，结果很完美。谢谢😊
Hi Sally, Thanks so much for your 5-star review! We’re really pleased our customer support team stayed patient and helpful while sorting your subscription issue, and that the final outcome was perfect. We hope you have a great day! Best, The ZOE Team
提问容易，回答清晰
Hello, Thank you for your 5-star review! We’re glad it was easy to ask questions and that the responses you received were clear. Please reach out if you need anything else. Best, The ZOE Team
反馈是即时的、有吸引力的和令人鼓舞的。它看起来并不是勾选框，而是更清晰地理解了我所说的内容，并提供了良好而快速的响应，这对我的计划很有帮助和进步。
Hi Crystal, Thank you for your 5-star review! We’re pleased to hear the feedback felt instant, engaging, and encouraging, and that it helped support your planning in a meaningful way. We hope you have a great day! Best, The ZOE Team
Fin、Mike 和 Qudrat 在过去的几周里都帮助我解决了我访问 Zoe 帐户的问题！我高兴极了！他们几乎每天都会来查看我的情况，提供不同的选项来尝试，最终解决了我的问题，我的访问权限又回来了！非常棒的客户服务和良好的沟通！谢谢大家！！！
Hi Missy, Thank you so much for your wonderful 5-star review! We’re delighted Fin, Mike, and Qudrat were able to support you over several weeks, check in regularly, and help restore access to your ZOE account. We hope you have a great day! Best, The ZOE Team
我的 3 个月订阅非常有用。它同时验证了我饮食的一般方法，同时为我的饮食领域提供了建设性的建议，可以轻松有效地改善。这意味着我喜欢在食材上做出更广泛的选择，制作美味的菜肴，并对它们给我带来的积极好处充满信心。 我喜欢佐伊的方法是现实的，平衡正念与食物在社会环境中的作用的现实，并避免在做出不那么明智的选择时进行严厉的自我批评。 以上所有这些都让我有信心，我将能够以可持续的方式继续自己，而不是建立在几乎不可能的“规则”上的其他饮食/饮食制度。 我的订阅刚刚结束，我感到失望的是，这 3 个月里我每天记录的所有信息、我得到的建议以及信息丰富的视频剪辑现在都消失了。 我本以为 Zoe 致力于鼓励和促进正念健康饮食，因此会将这些资源保留为易于访问的格式。
Hi Duncan, Thank you for such a thoughtful review. We’re so happy your 3-month subscription helped validate your approach to eating while giving you constructive, realistic advice to make sustainable improvements. We also appreciate your feedback about access to your logged information, advice, and video clips after your subscription ended, and we’ll share this with the team. We hope you have a great day! Best, The ZOE Team
Hi Angela, Thank you for the 5-star review! We’re glad you received a super quick reply and helpful advice. Please contact us if there’s anything else we can help with. Best, The ZOE Team
服务很好，速度快，效率高，解决了问题。 很棒的公司
Hi Charles, Thank you for your lovely feedback! We’re delighted to hear the service was speedy, efficient, and resolved your issue. Please reach out if you need anything else. Best, The ZOE Team
尽管不是真人，但对我的回答的反应非常好！
Hi Connor, Thanks for taking the time to share your experience, so glad you had such a positive interaction with our AI assistant. While our AI assistant FIN enhances our customer service capabilities by being available 24/7, our dedicated support team remains readily available to address complex issues, provide personalised assistance, and offer the human touch when needed. FIN and our support team work in tandem to ensure you receive the best possible service experience, combining the efficiency of AI with the empathy and expertise of our staff. Best, The ZOE Team
我立即得到了回复，并提供了高质量、公正的信息来帮助我理解。我喜欢它被引用，这样我就可以参考并进一步阅读
Hi Clare, Thanks so much for sharing your experience! We’re pleased you received an immediate response with clear, unbiased information, and that the references helped you read further and build your understanding. We hope you have a great day! Best, The ZOE Team
我有一个疑问。我给他们发了电子邮件并收到了回复。 他们真的很有帮助。 当你知道自己面对的是一个人类而不是一个可怕的机器人时，你会感到安心。
Hi Hilary, Thank you so much for your 5-star review! We’re really glad your query was answered so quickly and that speaking with a human helped put your mind at rest. Please contact us if you need anything else. Best, The ZOE Team
芬非常乐于助人，而且一直非常乐于助人。立刻就给我安排好了。
Hi Hilary, Thank you for your 5-star review! We’re really pleased Fin was able to help instantly and has consistently been so obliging and supportive. Please reach out if there’s anything else we can help with. Best, The ZOE Team
我是 Zoe 的一位非常满意的客户，自从几年前开始订阅以来，我已经看到了对我的健康的真正好处。 今天，我通过 tge zie 应用程序联系了客户服务，并得到了对我的问题的非常快速和全面的答复。
Hi Amanda, Thanks so much for your lovely 5-star review! We’re delighted to hear you’re a satisfied ZOE customer and that you’ve seen real benefits to your health over the past few years. It’s also great to know our team gave you a quick and comprehensive answer through the app. We hope you have a great day! Best, The ZOE Team
每次我联系 Zoe 时，我每次都会找不同的成员来处理问题，我已经给他们发了大约十次电子邮件，同一封电子邮件引用了相同的订单号。他们仍然要求提供电子邮件和订单号，这非常令人沮丧，而且浪费了我的时间。
Hi Gloria, Thanks for taking the time to share your experience. We are sorry to hear this and have requested one of our support reps to get back to you immediately via email. We look forward to speaking with you further. Best, The ZOE Team
Hello, Thank you for your 5-star review! We’re glad you received a quick response and appreciate you taking the time to share your feedback. Please contact us if you need anything else. Best, The ZOE Team
共 201 条符合条件的评价
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