ZOE 是一家引领肠道健康革命的营养科学公司，帮助人们现在感觉更好，并走上更健康的岁月。在世界上最大的营养研究的支持下，ZOE 利用尖端研究和个性化工具将肠道微生物组置于长期健康的中心。
以上内容由商家自行提供，未经平台核实。ZOE（zoe.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 201 条用户评价，属于健康与医疗分类，口碑良好。78% 的评价为 4 星及以上，14% 为 1 星；商家回复了 88% 的差评；评价主要围绕产品、客户服务、使用体验。数据最后更新于 2026-08-11。
评论者对这家公司的体验非常好。消费者对这款易于使用的应用程序感到非常满意，它提供了清晰的指导、富有洞察力的信息和精彩的食谱，可以轻松跟踪日常食物选择。人们还真诚地感谢客户服务团队，指出响应非常迅速，并且在出现问题时工作人员始终提供支持。 一些评论者对该应用程序中的技术故障并不满意，提到了偶尔的应用程序崩溃、意外的冻结问题以及食物记录方面的困难。其他一些人也认为客户支持可以改进，指出沟通延迟、严格的退货政策或无用的自动响应。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。对一个问题的回答非常有帮助和鼓舞人心，证实我走在正确的道路上。谢谢你 给出了良好明确的一般性建议
Hi Annie, Thank you for your feedback. We’re really pleased the answer you received was helpful and encouraging, and that the clear advice confirmed you were on the right track. Hope you have a lovely day! Warmly, The ZOE Team
Hi Kay, Thank you for your 5-star review. It’s great to hear you’ve found the ZOE team responsive and helpful. Warmly, The ZOE Team
该应用程序易于使用，但消息不一致，说明迟缓，有时甚至太晚了。 需要更加精简，或许还需要减少大量的消息。 这是个人喜好，仅是我的喜好。
Hi Sherie, Thanks for taking the time to share your experience. It sounds like you are referring to the suggestions from Ziggie (your in too nutrition guide), please try instructing ZIggie to give less information or specific information as necessary. Best, The ZOE Team
在他们新的肠道健康棒承诺的折扣代码尚未到达后联系佐伊客户服务，所以我不得不支付全价。艾米丽为我解决了这个问题并处理了退款。回复迅速且礼貌
Hi Anne, Thank you for your feedback. We’re glad Emily was able to help with the missing discount code for the Gut Health Bar and process your refund promptly and courteously. Hope you have a great day. Warmly, The ZOE Team
我目前正在服用第一包 Zoe Daily 30+。我的饮食习惯很好，我是一个非常积极和快乐的人。因此，我对 Zoe 30+ 所带来的巨大变化感到惊讶。我的少量压力/担忧/焦虑水平明显减少。我感觉平静多了，这是从相当平静的基线开始的！ 我不经常喝酒，喝酒后第二天总是会感到焦虑，但现在不会了。显然，我并不是鼓励饮酒，而是解释该产品对我来说有多么强大，而且它也不会增加我的饮酒量。我的睡眠习惯还没有改善。我期待每天的剂量，因为它是如此美味，但我是一个为了味道而吃种子和谷物的人。 我唯一感到困惑的是我找不到访问 Free Zoe Food 扫描仪的方法。如果我订阅了，它似乎只是“免费”。如果这是正确的，我确实认为营销信息需要更加明确 - 例如订阅即可免费。
Hi Suzby, Thank you for sharing your feedback. We’re delighted to hear you’re enjoying Daily 30 and that you’ve felt calmer since adding it to your routine. We also appreciate your comments about the food scanner and the clarity of the messaging. Warmly, The ZOE Team
Hi Geraldine, Thank you for your feedback. We’re pleased to hear you’ve found help available when you need it. If you require any further assistance, please reach back out to us. Warmly, The ZOE Team
不幸的是，支持似乎是人工智能自动化。我已完成 GDPR 请求，但我的数据尚未发布。两个自动回复，一个在我等待报告的情况下结束了我的请求，第二个要求我检查支持的质量。来吧，佐伊，你可以做得更好。还在等我的数据。
Hi Paul, Thanks for taking the time to share your experience. We have requested additional information so we can look into this further. Please respond here to our request for additional information. Our support team will then contact you. We look forward to assisting you further. Best, The ZOE Team
真的很有帮助。 Zoe 应用程序确实帮助我查看自己正在吃什么并改变我的饮食习惯。 它在最初几个月特别有帮助，因为我觉得一旦做出更改就不需要经常查看它。
Hi Viv, Thank you for your review. We’re so glad to hear the ZOE app helped you look at what you were eating and make changes to your diet, especially during those first few months. Best, The ZOE Team
客户服务部门的丹尼 (Dani) 做出了快速且非常明确的回应。 谢谢你！
Hi Gill, Thank you for your feedback. We’re glad Dani was able to provide a fast and very clear response. If you need anything else, please do reach back out to us. Best, The ZOE Team
最近与客户服务团队的联系非常好。 我的回复非常快，我的询问立即得到了处理。 我不确定哪一部分是人工智能机器人和真人，但它在改变我的订阅方面做得很好。 工作人员很棒！ 几乎从它开始的时候我就一直是 Zoe 的会员。 该应用程序、信息更新和讲座都帮助我改善了我的饮食和整体健康状况。 改变生活，让生活变得更好！
Hi Caroline, Thank you for your feedback and 5-star rating. We’re thrilled to hear your recent customer service experience was excellent, with a speedy response and your subscription query handled straight away. It’s wonderful to know the app, information updates, and lectures have helped improve your diet and overall health. Warmly, The ZOE Team
客户支持是五星级的，但不幸的是，实际的 zoe 应用程序毫无希望。 我尝试在 zoe 团队的帮助下登录我的帐户，但每次都失败并要求我加入。 我已经做过了。 然而，支持团队非常出色，但您的应用程序失去了客户。
Hi Marissa, Thanks for taking the time to share your experience and apologies your interactions with the app has left you hopeless. This is not our goal as we are striving to improve the health of millions. Please reach back out to us and request being escalated to human support for further guidance on this. Best, The ZOE Team
Fin 很快回复了我的问题，给了我相关信息，如果我还有疑问，他会为我敞开大门
Hi Wendy, Thank you for taking the time to leave feedback. We’re glad Fin responded quickly with the relevant information and made sure you could come back with any further queries. Hope you have a great day. Warmly, The ZOE Team
Hi Angela, Thank you for your feedback. We’re happy to hear you received an instant and very helpful response. Warmly, The ZOE Team
现在已经使用 Zoe 大约 4 周了。 Zoe 应用程序非常适合记录膳食等，对您所吃的蛋白质、纤维、碳水化合物和脂肪提供清晰简洁的反馈，并提供有关如何改善饮食的建议。 在 Zoe 应用程序上使用 Chat 几次并进行了一些管理查询，并且总是得到清晰简洁的答案。 总而言之，对改善健康有很大帮助！
Hi David, Thank you for sharing your experience and leaving us a 5-star rating. We’re so pleased the ZOE app has been helpful for recording meals and giving clear feedback on protein, fibre, carbs, and fat. We’re also glad the chat team has provided clear answers to your admin queries. Warmly, The ZOE Team
我总是能得到团队的快速回复，并对我的问题给出明确的答案。 但从不“咄咄逼人”
Hi Mrs. Sally, Thank you for your 5 star review. It’s great to know you consistently receive speedy responses with clear answers, without the experience ever feeling pushy. We hope you have a great day. Best, The ZOE Team
我很喜欢使用 Zoe 应用程序，我的问题的答案非常有帮助且令人放心。 谢谢
Hi Linda, Thank you for your 5 star review. We’re so pleased to hear you’re enjoying the ZOE app and that the answers to your questions have felt helpful and reassuring. Have an awesome day. Best, The ZOE Team
立即回复仅提供我需要的信息。
Hi Susan, Thank you for your feedback. We’re pleased you received an immediate reply with exactly the information you needed. Warmly, The ZOE Team
我最初喜欢佐伊，因为我从头开始做饭，我也可以将我自己的食谱添加到他们的应用程序中。我非常喜欢个人评分系统，也喜欢佐伊食谱。然而，随着该公司变得越来越受欢迎，他们现在对销售每日 30 粒补充剂和零食棒更感兴趣，并觉得该公司现在只是一家赚钱的公司。在最新的应用程序上，通常需要几个小时甚至几天才能得到客户服务的回复，并且不再能够添加食谱。更糟糕的是，尽管我的饮食符合我的个人分数，UPFS 几乎为零，但自 2022 年以来，我的体重却增加了 9 磅。订阅期结束后我不会续订。
Hi Helen, Thanks for taking the time to share your experience. Our intention with the new app version and expanded food products is to make ZOE more accessible. Please know that we’re listening carefully. Your feedback, the good and the bad, is shaping what we build and improve on next. We do advise contacting your primary doctor for guidance on increased weight since cutting out UPFs. If you need guidance navigating the app or your membership billing, please contact us. Best, The ZOE Team
作为一名医生，我重视佐伊一贯采取的基于证据的方法，以支持他们关于良好饮食选择对肠道和整体健康的重要性的建议。
Hi, Thank you for sharing your perspective. We’re pleased to hear that ZOE’s evidence-based approach to nutrition and health resonates with you. It is great to know this has contributed to your positive experience. Kind Regards, ZOE Team
我对 Zoe 有积极的看法，尽管还有改进的空间，并且为了保持实用性的增长，需要进行一些开发，例如从条形码中扫描有害添加剂的功能。 更具体地说， 人工智能在查看用餐照片时会出现明显的错误，导致需要进行大量的手工编辑，特别是对于那些种植和收集食物以及根据第一原理烹饪的人来说。 此外，估计数量也是偶然的。 第三，例如，无法识别自制面包，甚至可能通过冷冻等方式标记淀粉抗性。 优点包括通过条形码扫描 dhops 中的东西，尽管我在西班牙度假时发现这非常不完整。 不过，我仍维持 5 颗星，因为尽管存在一些限制，但使用更新后的 Zoe 应用程序的整个体验仍然提供了非常丰富的信息。
Hi, Thank you for sharing such detailed feedback. We’re glad to hear the app has been informative overall, and we appreciate your comments on meal photo recognition, quantity estimates, homemade foods, and barcode scanning. Feedback like this helps highlight where the app experience can continue to improve, thank you! Kind Regards, ZOE Team
共 201 条符合条件的评价
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