ZOE

Hi Jennifer, Thanks so much for your lovely review! We’re so pleased you’re loving the app and finding it helpful for staying nourished while on a diet. We hope you have a great day! Best, The ZOE Team

Hi Chris, Thank you so much for such a thoughtful and detailed review! We’re delighted to hear you’re finding the app intuitive, informative, and helpful for understanding how different foods affect your body. It’s also wonderful to know Qudrat was able to answer your questions clearly and comprehensively while keeping the science easy to understand. Please contact us if you need anything else. Best, The ZOE Team

Hi Rachel, Thanks so much for your wonderful review. We’re delighted Sam and Emily were able to support you so efficiently and accommodatingly, and that you’re happy with the outcome. We hope you have a great day! Best, The ZOE Team

Hi, Thank you for sharing such positive feedback. It is great to hear that you are enjoying your experience with ZOE and our approach to nutrition. We’re pleased to have you as part of the ZOE community. Kind Regards, ZOE Team

Hi, Thank you for your feedback. We’re glad to hear your experience was quick, straightforward, and thorough. We appreciate you taking the time to share this. Kind Regards, ZOE Team

Hi, Thank you for your feedback. We’re happy to hear the customer care team responded quickly and were able to help with your query. We appreciate the recommendation. Kind Regards, ZOE Team

Hi, Thank you for sharing your experience. It is great to hear that the ZOE app and nutrition videos have supported positive changes to your diet and wellbeing. We appreciate you taking the time to leave this feedback. Kind Regards, ZOE Team

Hi, Thank you for sharing your experience. We’re glad to hear your Daily30 subscription query was resolved quickly and that you were able to manage your delivery preferences easily. We appreciate you taking the time to leave this feedback. Kind Regards, ZOE Team

Hi, Thank you for being a long-standing ZOE member. We’re pleased to hear you value the nutritional guidance and that the app access issue was resolved quickly. We appreciate you taking the time to share your experience. Kind Regards, ZOE Team

Hi, Thank you for taking the time to share this. We’re glad to hear your experience with ZOE has been helpful and positive. Your feedback is appreciated. Kind Regards, ZOE Team

Hi, Thank you for your feedback. We are sorry to hear you have had a frustrating experience getting support with your return request. Our team can look into this and advise on the next steps for your order. You are welcome to reach out to our customer support team at [email protected] if you would like to discuss this further, and we will endeavour to assist you as best we can! Kind Regards, ZOE Team

Hi, Thank you for sharing such lovely feedback. It is wonderful to hear that the team made a positive impression and that you are enjoying the products, including the snack bars. We appreciate you taking the time to leave this review. Kind Regards, ZOE Team

Hi, Thanks for sharing this. We’re pleased to hear Sam was able to help and that your experience with the team was positive. Your comments are appreciated. Kind Regards, ZOE Team

Hi Darryl, Thanks for taking the time to share your experience with our AI Assistant Fin. It is wonderful to hear things went so well and your questions were answered. FIN and our support team work in tandem to ensure you receive the best possible service experience, combining the efficiency of AI with the empathy and expertise of our staff. If you need anything else, please reach back out to us. Best, The ZOE Team

Hi William, Thank you for your feedback. We’re so glad to hear you’re enjoying Daily 30 and that the taste, texture, and crunch make it a nice way to start your day. Warmly, The ZOE Team

Hi, Thank you for sharing your feedback. We’re glad the customer care team responded quickly and gave clear instructions to help with your query. It is great to hear the process felt quick and easy. Kind Regards, ZOE Team

Hi, Thank you for taking the time to share your experience. We are sorry to hear this has not worked as expected for you, particularly around the renewal and return process. Our support team can review the details of your case and advise on what options may be available. You are welcome to reach out to our customer support team at [email protected] if you would like to discuss this further, and we will endeavour to assist you as best we can! Kind Regards, ZOE Team

Hi, Thank you for your feedback. We’re glad to hear Fin responded quickly and was able to help. It is great to know you had such a positive experience. Kind Regards, ZOE Team

Hi, Thanks for taking the time to share your experience. We’re sorry to hear it was frustrating trying to get pass the bot, but we’re glad Muslima was able to help with your Daily 30 issue and membership question with kindness and care. We appreciate your comments about making it easier to reach a real person. Warmly, The ZOE Team

Hello, Thank you for your feedback. We’re delighted that you’ve found ZOE’s support excellent, and that you’re enjoying the app for working out the best fresh and supermarket foods. It’s also great to hear you find the podcasts interesting and informative. Warmly, The ZOE Team