Hi Sean,
We're truly sorry to hear about your experience and understand how frustrating it is when you're unable to get an update on an order, especially when you need it within a specific timeframe.
We'd like to look into this for you as quickly as possible. Since we're unable to locate your order based on your review, please reply with your order number or contact us directly through our customer support channel so we can investigate the shipping status and provide you with an update.
We sincerely apologize for the difficulty you experienced trying to reach us and appreciate you bringing this to our attention. We'll do our best to resolve this as quickly as possible.
Thank you for your patience, and we look forward to assisting you.
Best Regards,
Team zulily
Hi,
Thank you for taking the time to share your detailed feedback. We're truly sorry to hear about your experience and understand how frustrating it must have been to encounter shipping delays, address issues, and difficulty reaching our support team.
We appreciate your comments regarding P.O. Box validation, shipping timelines, and our support channels. Feedback like yours is valuable and helps us identify areas where we can improve the customer experience.
We'd like the opportunity to review your order and address your concerns. Please contact our Customer Support team at [email protected] or +1 (844) 866-5659, or reply to the email associated with your order so we can investigate your case and work toward an appropriate resolution.
We sincerely appreciate your feedback and hope to have the opportunity to restore your confidence in Zulily.
Best Regards,
Team zulily
Hi Hemangini,
Thank you so much for taking the time to share your wonderful feedback!
We're delighted to hear that Vineet was able to assist you with your return and refund and that his prompt communication helped make the process smooth and reassuring. We'll be sure to share your kind words with him they'll mean a great deal.
It's especially rewarding to know that we've earned back your confidence as a customer. We truly appreciate your support and look forward to providing you with the same level of service on your future orders.
Thank you again for choosing Zulily!
Best Regards,
Team Zulily😊
B
Barnett · 写过 1 条评价 · 已认证 · 体验于 2026-06-10 ·
★★★★★
欺诈
不要从这家公司购买,他们是欺诈性的。 我购买的商品与图片完全不同,我想要退款
Zulily 回复2026-07-03
Hi Barnett,
We're sorry to hear that your purchase did not meet your expectations. This is certainly not the experience we want our customers to have.
We'd like the opportunity to review your order and work toward a resolution. Please contact our Customer Support team by emailing [email protected] or calling +1 (844) 866-5659. You can also reply to the email associated with your order, and we'll be happy to assist you.
We appreciate your feedback and hope to have the chance to make things right.
Best Regards,
Team Zulily
Hi Bonnie,
We're sorry to hear that the dress you received did not meet your expectations. We understand how disappointing it is when a product doesn't match the quality you anticipated.
We'd like the opportunity to review your order and see how we can help. Please contact our Customer Support team at [email protected] or +1 (844) 866-5659, or reply to the email associated with your order, and we'll be happy to assist you.
Thank you for sharing your feedback with us.
Best Regards,
Team Zulily
P
Priscy · 写过 2 条评价 · 已认证 · 体验于 2026-06-10 ·
★★★★★
你好,质量不是很好
你好,我对衣服的质量不满意。
Zulily 回复2026-07-03
Hi Priscy,
Thank you for sharing your feedback. We're sorry to hear that the dresses did not meet your expectations in terms of quality.
We value your feedback and would like the opportunity to review your order and assist you. Please contact our Customer Support team at [email protected] or +1 (844) 866-5659, or reply to the email associated with your order so we can look into this further.
We appreciate you giving us the opportunity to help.
Best Regards,
Team Zulily
Hi Carol,
We're very sorry to hear about your experience and understand your frustration.
Customer satisfaction is important to us, and we'd like the opportunity to investigate your concerns regarding the product and the return process. Please contact our Customer Support team at [email protected] or +1 (844) 866-5659 with your order details so we can review your case and assist you accordingly.
We appreciate your feedback and hope to have the opportunity to address your concerns.
Best Regards,
Team Zulily
Hi Elaine,
Thank you for taking the time to share your feedback. We're sorry to hear that your order took longer than expected to arrive and that the quality of the dress did not meet your expectations.
We understand how disappointing this must have been. We'd appreciate the opportunity to review your order and see how we can help. Please contact our Customer Support team at [email protected] or +1 (844) 866-5659, or simply reply to the email associated with your order.
Thank you for bringing this to our attention. We look forward to assisting you.
Best Regards,
Team Zulily
Hi Deborah,
Thank you for taking the time to share your experience. We're sorry to hear that your order took longer than expected to arrive and that the blouse did not meet your expectations.
We understand your disappointment and would appreciate the opportunity to review your order and address your concerns. Please contact our Customer Support team at [email protected] or +1 (844) 866-5659 with your order details, and we'll be happy to assist you.
Thank you for your feedback. It helps us continue improving our products and services.
Best Regards,
Team Zulily