Good experience
Delivery was alittle long. Recieved item was very well pack and protected. Customer service was good
About 1Outlets
Data updated- Website
- 1outlets.com
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 76 reviews
- Replies to negative
- 1% (2/219)
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About this business
1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.
Is 1Outlets legit?
1Outlets (1outlets.com) has a 3.2 out of 5 rating on OK.one, based on 650 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 1% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.
Auto-generated from all reviews of this business. For reference only.What people say
Great seller
Great seller, good price of product. Item took too long to arrive though.
Smooth transaction from the start to…
Smooth transaction from the start to the delivery of the ordered item.
fast delivery
Professional service
Professional service , keep up the good work.
Very good service
Very good service. Their delivery speed could improve. but overall very satisfied.
Delivery timing is pretty bad
Delivery timing is pretty bad . They did fail to deliver an item I bought in time , resulting in me cancelling two of the same items . But they manage to settle the refund and all . It took a really long time , but the manage to do it anyway . So yeah
Good price. Packaging isn't good enough.
Bought 3 packs GoToob 3fl oz. Price is good but packaging only use bubble wrap, not good enough. The bottles not clean (dusty).
Customer service respond very fast
Customer service respond very fast, and goods received in good condition.
item came late but was packaged…
item came late but was packaged perfectly and was just what i wanted. Thanks!
Refund of Cancelled Item
I ask the refund of cancelled item in March,1, 2019. For the information, the item was cancelled by the seller. However, there was no news until I made recontact for the 3rd attempt in June, 29, 2019. This time only, they made the refund within 10 days. I received the refund in my credit card on July 12. I thanked the seller for being honest to return the money.
Above Average
Waited 2-3 mths for the refund, but still able to do it, friendly staff service though.
Cancelled my order within 24 hours even…
Cancelled my order within 24 hours even though item was listed as In-Stock. Now i have to wait for a refund.
Compared with my mail order for…
Compared with my mail order for vitamins and supplements from USA, your delivery time is longer. It seems the pen ordered cannot have refill? Is it? This was not stated on your ad.
Got my package in a good condition
Got my package in a good condition. Trusted seller. Its normal for oversea delivery takes quite some times to arrive. I am happy and definately will order again from 10Outlets.
Received my order (Maxpedition Pocket…
Received my order (Maxpedition Pocket Organizer) in good condition and it is authentic. Waiting for 2 more packages (1 item already shipped) and a refund for my last order. I will give 5 stars if the delivery process less than 2 weeks.
Not worth the effort of a review but…[see edit]
[EDIT] Got a refund after the retailer read this! but why didn't they answer an eMail that requested this? Not worth the effort of a review but BEWARE. Had to contact my credit card to get a refund from prubuy (1outlets) As shown on the transaction; PRUBUY SIMBA_RDP21280- SINGAPORE
They have been very helpful
They have been very helpful as it is difficult for me to buy this product into UK.😊
Delivery took slightly longer than…
Delivery took slightly longer than expected. But correct product was delivered.
Super happy with the service
Super happy with the first purchase from 1outlet.ae. Item arrived in perfect condition and definitely shipping fee is absolutely free. If delivery could be bit faster, 5 stars definitely will be given.
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