Great
Great! Received emails informing my house monthly
About Pacific
Data updated- Website
- 2pacific.com
- Category
- Home & Garden
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 30 reviews
- Replies to negative
- 0% (0/1)
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Is Pacific legit?
Pacific (2pacific.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great service!
Our service included installation and removal of the old vent. The company sent a reminder email in the day of and the installer called to inform us of his EAT about 30 minutes before his arrival. The entire installation was quick and the installer kept the work area clean and organized. He also provided a brief instruction on the operation.
I am replacing my old unit with the new…
I am replacing my old unit with the new steam cleaning unit. My old unit is 25 years old and still going strong! Pacific also installed my old unit, they have been around a long time. Installation was quick and tidy. New model is very quiet! If you are serious about stovetop cooking you will appreciate this unit and it's efficient blower.
Zoe is a great representative for your…
Zoe is a great representative for your company. She is very knowledgeable and helpful with questions concerning your product line. Give her a raise!
Range Hood
Ms. Li at the Oakland branch was very helpful and provided me with professional advice. In addition, the service from the technical staff was excellent.
Damper was not installed until I…
Damper was not installed until I requested. Left two marks on my brand new backsplash
Knowledgeable staff
Knowledgeable staff, very helpful and friendly. Installation of hood was done quickly and properly.
Extremely satisfying
good
it's a good experience. it's a good experience.
product quality
When I found out the shipping address was wrong after complete online order, I called the seller to correct it, they were able to help me out right away.
Good service
Explanation of products in details with…
Explanation of products in details with demonstration at the store and also after installation of my hood. Excellent service at the time of purchase and installation of the hood.
Service was great
Service was great. Very professional. Matthew was super helpful and patient. He even came with the 2 in house installers for the installation. I had an expensive Wolf range hood but did not live up to the brand name...loud and frequent shut off due to over heating sensor. Just got installed today and this new range hood seems be much more powerful yet quieter. Looking forward to using this for many years to come...esp doing more chinese cooking.
Good product support
Good product support, extended warranty, friendly technician to help install the range hood for free.
Technician did a good job installing…
Technician did a good job installing hood. Very professional.
On time as scheduled on on and installation…
On time as scheduled and installation was quick and efficient. The exhaust fan performs great.
Honesty
They are very honest about their product and know their product very well.Very friendly customer service and they don’t mind answering questions that I have about the product.
Came on time
Came on time, installed as planned and made recommendations on how to fix the hole.