Outstanding product and service
Excellent and responsive customer service. The 3D etched cube is absolutely beautiful; lifelike, sharp and visually appealing. Kudos to Sherry and the 3D team!
3D Innovation is the leading manufacturer of 3D laser etched crystals. Established in 2004,we use the latest German technology of laser engraving in crystals. We produce very highquality, top of the line personalized crystals for our customers. 3D Innovation has over 40successful retail locations from coast to coast.3D Innovation delivers an innovative concept that incorporates technology and imagination toproduce products and services that are creative and personal. 3D Laser imaging techniqueenables us to emboss pictures, words, or memories into a variety of crystals.
Written by the business, not verified by us.3D innovation (3d-innovation.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 25% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
Excellent and responsive customer service. The 3D etched cube is absolutely beautiful; lifelike, sharp and visually appealing. Kudos to Sherry and the 3D team!
We were gifted the medium cube and it is AMAZING, that deserves 5 stars! We bought the "cave" light stand and it looks cool, but the quality is disappointing. The plug is very cheap so the light flashes on and off because the connection isn't great.
The letters were wrong when I called back I asked if it can be redone and they said they will have a manager call me back ASAP. It's been four days and I haven't heard from anyone.
It was great to see my Medium - Cube and Medium - Base !! But picture is little light than it is shown in photos . It is not brightly visible without LED’s .but I got my gift in 2 days I really appreciate that.
The process was easy and shipping/delivery was amazingly fast. The detail of the order was just amazing.
The item I ordered was a small cube. The picture and lettering were perfect! The shipping was quick. I chose the two day shipping. They had my order done in a day. Any questions I had were answered quickly. I would highly recommend this company.
I was pretty satisfied with my purchase. Delivery was on time and quality was great.
I sent an email inquiry prior to receiving this and no response The front side is good it is the backside that seems to be off Had the pic been only of the child it probably would have been ok. The 3d head movement is on the back and he looks like he is being pierced by the floor. Would have thought his head motion with rotation of the cube would be on the front side of the cube. Lots of money and not thrilled with the back side So this is an addendum After posting this review, Adam Gansky, called me to discuss the review. The company re-did the crystal and it came out just as i expected. It took a while but thw correction was great. My cost was for the shipping. Thanks for the fix. Love it
Hi Lois, As mentioned the crystal is not really meant to be looked at from the back however we did go ahead and make you a new crystal. Hope you are happy and satisfied.
Good quality of product. Quick delivery.
It came alot quicker than I thought it would! It is beautiful. Do yourself a favor and AT LEAST get a large cube. You can tell by the weight that it's high quality. I was pleasantly surprised.
The product is gorgeous, the customer service was unparalleled and it arrived SO quickly. I ordered the 3D serrated crystal on a Friday and had it by Monday! I couldn’t be more pleased with this purchase and the company.
Ordered 2 lighted keys chains for friends who lost their loved ones. They were beautiful & arrived very quickly. These will be a memory to them for a life time. Will be ordering more when needed. Thank you 3D Innovation.
this is a good idea to make amazing memories of you and your family with excellent quality of 3D crystal
The ease of ordering and receiving products quickly makes it so easy to order from 3D. The Staff has been really great to work with over the years.
Great customer service. They went above and beyond to remain in contact with me. I am also satisfied with the final product.
This is my second purchase from 3D innovation and it still is high quality and it came within three days of ordering.
Such beautiful work! I don't know how they do it, but I'm certainly impressed! My son-in-law absolutely loved the crystal and LED stand I had made for him with a picture of himself and his dog.
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