4seating.com (4seating.com) has a 5.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; 101 of them were added in the last 12 months. Last updated 2026-08-10.
I called into the help desk for information regarding the power requirements for the seat heat and massage functions. All my questions were taken down and within 2 hours I was given a call back with the specs. Manny was very helpful and a professional tech. Also the seats are awesome. Very please with the quality and price.
Joseph Ybarra was my sales representative. He provided exceptional customer service, went above and beyond to help me pick the best chairs that work for my space. I called a few other companies but stuck with yours because of Joseph. He was so helpful throughout the whole process. Highly recommend!!!
4seating has the best customer service. Megan has always been very responsive to any questions or concerns. She always goes the extra mile to research any concerns we have had. Her prompt responses are so appreciated. Exceptional customer care! We have purchased a couple of their recliners over the past serveral years and they have performed beyond our expectations.
The furniture I ordered came in and the quality is amazing. It was a custom order and everything was perfect. I had an issue with hinges that Manuel Gonzalez on the service team was able to analyze and find a solution for. Very good products and post delivery service.
We had a great experience ordering from 4Seating. We've had our seats for a little over a year and continue to enjoy them. Recently, we had a minor issue with a headrest. Megan, who previously helped us, from customer service handled it promptly. Thanks for the great service Megan!
Megan was super nice! I was very surprised at how easy it was to explain my issue and how quickly she was able to give me a solutions to get my problem replaced.
Manny was kind and very helpful in solving the problem I have been having with my chair. He quickly provided a solution.
Megan was flawless when it came to handling my claim for my seat riser arriving damaged.
I have made 3 purchases from them and all have been great purchases with great quality Theater seating. Recently i did have one thing go wrong with the massage unit in one of the seat backs. Low and behold it was just out of warranty however Meagan Moore took it upon herself to speak with a manager and they are replacing the entire seat back at no charge. That is great customer service and standing behind their product. I highly recommend 4Seating great Product great customer Service before and after the sale.
Bought a pair of reclining sofas from here 6 years ago. Best quality "theater" style seating we have ever owned (and we have had several others). They have held up wonderfully. Recently, we needed a replacement part (hinge), and Megan replied promptly via email, kept me updated as she located the part, and helped me place the order. Awesome old school personal customer service.
This is a great company with quality products. They stand behind their products! Customer service couldn't be better!
Shipment came quick and the quality of the products is amazing better than the original equipment costumer service is great
Very hard to find a reputable trustworthy company online but I must say 4 seating is all of the above. They ship quickly, pricing is very competitive and their quality product and selection is top notch. Thank you Meagan and 4 seating team for all your help and looking forward to doing business with you again
Manuel was very helpful and friendly. Regina was terrific in their shipping and customer service department. The white glove delivery people were fantastic and I highly recommend that service as part of the purchase. I love my chairs. They look great and very comfortable!
I was highly impressed with Manuels service. I am in sales and service and can say its really nice to have someone take the time and patience to help especially these days when customer service with alot of businesses are failing.
I received my couch and the first day the motor didn't work in the recliner. I reached out and spoke to Manny. I know that he is busy it took a few follow up calls to reach him again. After contact he immediately sent a replacement part and scheduled a technician to come repair it
Amazing company to work with. Customer service top notch!!
My recent experience with ORBO Corporation / 4Seating.com has been nothing short of outstanding. After purchasing eight Seatcraft Diamante CoolZero Italian Leather Two‑Tone Brown and Black Home Theater Seats, I can say with complete confidence that this company delivers excellence at every stage of the process. These seats are a true blend of luxury, engineering, and comfort, transforming my theater room into a world‑class experience. The ergonomics are exceptional. Each seat supports the body perfectly, offering that ideal balance between plush comfort and firm stability. The CoolZero technology keeps the seating experience refreshingly comfortable, while the Italian leather is soft, rich, and clearly built for long‑term durability. The two‑tone brown and black design adds a sophisticated, high‑end look that immediately elevates the room. The seven‑selection LED lighting is a standout feature—sleek, modern, and customizable. Whether I’m watching a movie or entertaining guests, the lighting creates an immersive, cinematic atmosphere that feels premium in every way. The manufacturing quality is top‑tier. Every stitch and contour reflects craftsmanship and attention to detail. ORBO’s commitment to excellence continued through their logistics team, culminating in a flawless White Glove Delivery. The crew handled each piece with care, assembled everything perfectly, and ensured the setup was complete before leaving. Thank you, ORBO and 4Seating.com. I highly recommend 4Seating.com, and I proudly give them a full 5‑star review.
102 reviews matching