4seating.com (4seating.com) has a 5.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; 101 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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David · 2 reviews · Experienced 2026-08-03 ·
★★★★★
Megan was amazing
Megan was amazing, awesome (I'm failing to find anything appropriate adjective to describe how great she was). I purchased a 3 seat power recliner back in about November 2020. I recently moved in May 2026, and the movers either lost or misplaced the connecting power cords for each seat. Now the recliner function does not work as it has no power. Megan found my order right off (my original invoice is long gone). My hope was to get the parts list and hope I can order the needed power cords. Megan emailed me the Owner's Manual, which has all the parts numbers and also emailed me a copy of my original invoice/order form. Folks, that is the best Customer Service I've received in a long long time. 4Seat.com is so blessed to have Megan on their Customer Service team.
We purchased 4 leather theatre chairs from 4 Seating back in 2018. Still have the chairs. They have worn well, still look great! In 8 years the only issue we have had with the chairs is that we had one of our led back lit cup holders go out. I contacted 4 Seating and they shipped a replacement out quickly. Megan, the customer support rep who assisted me was great. Literally 4 minutes on the phone and the part was ordered. Great customer support and great chairs from 4 Seating!
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John Woolf · 1 review · Experienced 2026-07-16 ·
★★★★★
It’s exactly what I was looking for
It’s exactly what I was looking for. They’re very comfortable.
A
Aidan · 1 review · Experienced 2026-07-16 ·
★★★★★
I couldn’t be happier with my 4Seating…
I couldn’t be happier with my 4Seating theater chairs! The quality is outstanding, and they are incredibly comfortable, even during long movie marathons. The reclining feature is smooth, the cushions provide great support, and the overall design gives my home theater a true cinema feel. The materials feel durable and well-made, and the chairs were easy to set up. If you’re looking to upgrade your home theater, I highly recommend 4Seating. They exceeded my expectations in both comfort and quality, and I’d definitely purchase from them again!
This is my third time purchasing home theater seating from 4Seating over the years, and once again they exceeded my expectations.
I purchased these movie theater seats for the home theaters in my beach house rentals, and they are absolutely outstanding. The quality, comfort, and appearance are exceptional, and they add a true luxury experience for my guests. That's why I keep coming back to 4Seating whenever I need theater seating.
I especially want to recognize Manuel Gonzalez for providing exceptional customer service. One of the seats arrived with damage, and Manuel handled the situation with professionalism and genuine care. He responded quickly, kept me informed throughout the process, arranged for the replacement parts without any hassle, and made sure everything was taken care of. He turned what could have been a frustrating experience into a smooth and positive one.
It's refreshing to do business with a company that stands behind its products and has employees like Manuel who truly care about their customers. After purchasing from 4Seating for the third time over the years, I can confidently say they have earned my trust and my continued business.
I highly recommend 4Seating to anyone looking for premium home theater seating. Thank you, Manuel, and the entire 4Seating team, for another outstanding experience. I look forward to doing business with you again in the future.
Bill Chaanine
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Keith Colson · 1 review · Experienced 2026-07-14 ·
★★★★★
We love our seating
We love our seating. 4seating was excellent to work with. Great customer service!
Everything has been wonderful. I called in an order, which also needed an additional tray. They helped me out with no problems, very courteous, and the product is amazing, loving my chairs. Thanks, Manny!
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Aaron N · 2 reviews · Experienced 2026-07-03 ·
★★★★★
Great company, and customer service!
Everything so far has gone very smoothly, and Megan at customer service even explained all the many questions I had regarding the 5 year extended warranty in full detail, which I fully recommend as it includes not just part failures, but even customer accidents as well. I have not received the couch yet, but imagine this will be a smooth experience, just like the customer service I've received from Megan as well!!
Great product! Great staff. Very happy With our purchase. The Seatcraft chairs are great quality.
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Ruben R · 1 review · Experienced 2026-07-06 ·
★★★★★
I ordered two Seatcraft Kodiak CoolZero…
I ordered two Seatcraft Kodiak CoolZero home theater seats and I'm very happy with my purchase. They arrived in perfect condition with the exception of the faceplates on the power control panel having scuff marks, which thankfully is a very minor issue. I called customer service about it and spoke to a representative named Megan who was very helpful and friendly. She had two new control panels sent so that I could replace the faceplates and also have backup control panels if I ever need to replace them. I wish dealing with customer service was always as easy and pleasant as it was with Megan.
I highly recommend anyone interested in purchasing home theater seating to consider ordering from 4Seating. The customer service and the seats themselves have been great.
Mannie in Customer Service was so very helpful and understanding of my situation. I just moved, and it tapped me financially. He sent me the chargers for my couch, and didn't even charge me for the equipment, nor the shipping. 4Seating has the best customer service, as well as seating! Thank you so much!!
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Colette S · 1 review · Experienced 2026-06-26 ·
★★★★★
Megan provided exceptional customer…
Megan provided exceptional customer service from start to finish. She was always prompt in responding, friendly, professional, and genuinely cared about making sure we were completely satisfied. She went above and beyond to answer our questions, keep us informed, and ensure everything was handled quickly and efficiently. It's refreshing to work with someone who takes such pride in delivering outstanding customer service. Thank you, Megan, for making the entire experience so easy and enjoyable!
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Tj · 2 reviews · Experienced 2026-06-24 ·
★★★★★
Great folks and great product
From sales to post sales support this was a fantastic experience . Good people and product
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Thomas E · 1 review · Experienced 2026-06-23 ·
★★★★★
4Seating | Great Service
I purchased six Diamante Home Theater Seats a year ago. I love the seats and the support is fantastic. When I contacted 4seating, they were very responsive, provided troubleshooting videos, and quickly provided the needed parts. Highly recommend.
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Tim W · 1 review · Experienced 2026-06-23 ·
★★★★★
MANNY GONZALES helped us with our new…
MANNY GONZALES helped us with our new chairs and we are thankful
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Nicholas Torres · 3 reviews · Experienced 2026-06-23 ·
★★★★★
Megan was amazing
Megan was amazing. Not only did she take the time to answer all of my questions in a timely fashion, she also did research for the part that I needed and stayed on top of my tardiness. I have worked with them in the past for a part that my dog chewed and she has been extremely helpful both times. The product is also top notch we love our little theater.
Thank you!
Megan was very kind and capable. She listened to what the problem is and quickly made arrangements for the issue to be resolved.
J
Jneece · 1 review · Experienced 2026-06-17 ·
★★★★★
The customer service was amazing
The customer service was amazing. I needed a motor replacement and Manuel made sure I purchased the correct replacement part. He sent me video links so I could do the replacement myself. Manny was patient and caring. A+ customer service well beyond the warranty. The couch itself had issues with the seams pulling apart less than a year after purchasing and have continued to do so.
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Van Johnson · 4 reviews · Experienced 2026-06-17 ·
This is our 3rd purchase from 4seating, and the first where we have needed to contact customer service. First, I would like to say that 10 years ago we made our first 4seating purchase when we bought 6 Palister Elite theater seats. Today they look and operate the same as they did the day they were delivered. This latest purchase we made a mistake in not realizing the sofa we ordered came in one large box and our street/driveway couldn't accommodate a 18 wheeler truck to deliver it curbside. We immediately called customer service, and Megan worked with us to arrange white glove delivery (she mentioned that they tend to use smaller trucks). In addition to the $199 white glove delivery fee (that in hindsight we should have added when we placed the order), we also paid to have the sofa transferred to the new delivery company. In spite of the added cost, we were thrilled that Megan was able to offer a solution. Our only other option we could come up with was to rent a Uhaul and meet the 18 wheeler to pick up the sofa. Thank you Megan and 4seating.com for such wonderful customer service and products!
