Acorns

Ease of use and notifications seem pertinent

Acorns has made it not only simple but a pleasure to review the savings on your accounts. The notifications sent never seem pushy or irrelevant. It really feels like the flow of information and notifications is based on what you need to see when you need to see it. Thank you for the service you provide.

Don't really have to think about it

Don't really have to think about it. I specifically like that it notices that your bank account is low and won't take money out until you have more in it. No insufficient funds message from the bank.

Acorns is the best

Acorns has allowed me to both save and invest!

Acorns has allowed me to both save and invest and it was so easy to get started. I’ve struggled to save money in the past and acorns has given me the ability to put money in savings automatically! I’ve even started savings accounts for my 2 nephews on acorns. It’s been a little over 2 and a half years now and I’m so glad I opened my acorns gold account!

Very inefficient system lacking concern of customer

Very inefficient system.. A total disconnect between the Human in the loop in customer service and the decision-maker in the loop. I don’t know if it’s a system or if it’s another individual. But I’ve had three phone calls four or five emails that could’ve been consolidated into one call extremely inefficient I think, expressing a true lack of care in the customer. The individual I speak to on the phone is dislocated from the decision-making. I have no complaints over the individual on the phone and customer service.

Set it and forget it

Set it and forget it, this is my favorite account by far.

Complete liars about early direct…

Complete liars about early direct deposit. They say that they credit your direct deposit when they receive notification through the clearing house, it’s complete lies. While banks like chime, SOFI and other banks actually do as they say, acorns holds your money hostage as long as possible. DO NOT use acorns, they lie about everything.

Acorns does all the work

The best part of Acorns is they do all the work. They take the money, that I agreed to, directly from my account and invest it where they think is best based on my needs. Luckily I had the money in there when I really needed it and was able to withdraw the portion that I needed very quickly.

Easy to invest

Easy to invest; or even withdraw. I love the fact that they can even pause when your bank account is unable to allow a transfers at any particular. The system is seamless. Highly recommended.

A transaction taking longer than expected

I was confused about a deposit made a few days ago. The agent was extremely helpful and kindly addressed my concerns. Great customer service. Thank you!

Holds your money hostage

They have a ridiculous transfer and withdrawal policy. You can only take $500 from an atm or transfer $500 at a time or it declines and they have no way of changing or resetting. They hold your money hostage. Don’t bother. I’ve been a founding member since they started and I loved this company. Not anymore.

Excellent customer service and easy-to-use app

I’ve had a great experience with Acorns. The app is simple to use, and the customer support team was friendly, professional, and very helpful. They answered my questions clearly and made the process smooth and stress-free. I appreciate how easy they make investing and managing my account. I highly recommend Acorns to anyone looking for a reliable investing platform.

Timely

Timely, friendly, helpful and very professional

Acorns froze my account now I move all my money

Acorns recently froze my account. They can go kiss my ass. Moving every single penny. Thank Mark Jablonski

good customer service

Customer service is quick and professional

ACORNS IS A SHADY COMPANY

ACORNS IS A SHADY COMPANY! FO NOT TRUST THEM! They took money out of my bank and I thought I WAS INVESTING only to find out on July 15, 2026 that the removal by Acorns of monthly money from my bank savings for 31 months straight was for the COST of a plan only! They had to have suspected something was "not right" but failed to contact me regarding a plan I was paying for and NEVER USED! This company is fraudulent and takes advantage of older senior widows like me!

A Great Way to Start Investing

I was an Acorns customer for several years, and overall my experience was very positive. The platform is easy to use, and I appreciated how it made investing approachable through diversified ETFs and automatic investing. My account grew steadily over time, and I was pleased with its performance. The primary reason I decided to move my investments elsewhere was to consolidate my accounts with a single financial advisor, not because I was dissatisfied with Acorns. The only feature I wish had worked for me was the Round-Up function with my Apple Card. Since I primarily use Apple Card for everyday purchases, I wasn’t able to take advantage of one of Acorns’ signature features. I also want to recognize the excellent customer service I received during the account transfer process. Eliza E. was consistently professional, patient, and responsive. She clearly explained my options and made what could have been a confusing process straightforward and stress-free. Overall, I would recommend Acorns to anyone looking for an easy way to begin investing, especially those who can fully utilize its automated investing features.

Discover disconnected

Unable to connect my discover credit card. It was working fine for years until the randomly disconnected in May and no solution since.

I cant get ahold of a real person to…

I cant get ahold of a real person to talk to about changing my bank information. Been like that for years.

Your Reps are always helpful with my…

Your Reps are always helpful with my personal issues in hearing properly