Adegen (adegen.com) has a 3.7 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 83% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
I've been using Adegen products for about a year and a half- I'm seeing results, and I'm looking forward to continuing that.
Reply from Adegen 2026-03-02
Scot! Thank you for being with us for a year and a half. That kind of consistency is what makes the difference for sure!
We’re glad to hear you’re seeing results and building momentum. Stay committed to the full protocol, and we’ll keep doing our part to support healthy growth at the root.
Appreciate you being part of the Adegen community.
Team Adegen
C
Craig · 1 review · Experienced 2026-02-23 ·
★★★★★
After years of watching my receding…
After years of watching my receding hairline growing larger and larger and knowing I couldn’t afford a hair transplant, I started experimenting with hair growth companies when I hit 50. I tried three over a 3 year period to very little positive results then decided to try Adegen after watching the videos a couple times AND after a year my wife and I are seeing serious positive results with actual hair growth! So I definitely will continue on the Adegen path!
Reply from Adegen 2026-02-23
Hi Craig,
Thank you so much for sharing your journey with us. It really means a lot that you gave Adegen a chance after trying other options without much success. We know how frustrating it can feel watching your hairline change over the years, especially when other solutions don’t deliver.
Hearing that you and your wife are seeing real, noticeable growth after a year is exactly why we do what we do. Consistency makes a big difference, and it sounds like you’ve stayed committed to the process. That’s huge.
We’re excited that you’re continuing on the Adegen path, and we’re here for you every step of the way. If you ever have questions or want tips on maximizing your results, just reach out. Thanks again for trusting us with your hair restoration journey.
Team Adegen
P
Paula · 2 reviews · Experienced 2026-02-18 ·
★★★★★
I am in my 80's
I am in my 80's. I started January 2024. I took pictures with wet hair. I have not posted.
I gave you 6 months to see results. I followed your instructions implicitly for those 6 months. I am not tech adept. Hence no present or future pictures.
I appreciated the regular updates. Helpful and reassuring when I was feeling like I was not getting 'results' or feeling like my bald spots were not filling in and one of your updates would arrive. Almost like you were reading my mind and my doubts. LOL
My hairdresser pointed out and showed all the new growth that was happening by the 6 month point.
I am still using the products. I still do not have the full head of hair I once had, but it has filled in better than it was.
I also experimented with not using the product for a month after a year of religious use. I decided it was better to keep using the product.
Hair shiny, soft and it looks waaay better than it did in January of 2024. This is February of 2026. No longer hair long and wrapped up on the head to 'hide' bald spots. My hair cut shorter and I wear it down. Still have bald spots but they are now smaller and less noticeable. I am less self conscious and happier with my hair. If I was tech savvy I would post the changes.
I do the roller twice a week and shampoo and oil daily.
Reply from Adegen 2026-02-18
Hi Paula,
First, thank you so much for sharing this. It truly means a lot to us. Starting something new in your 80s and sticking with it so faithfully is incredible.
We love that you gave the products a full six months and followed the routine so consistently. And how wonderful that your hairdresser could actually point out the new growth. That must have felt so validating, especially during the moments when you were doubting the process. We promise we were not reading your mind, but we’re glad our updates arrived at just the right time!
It’s also amazing to hear that your hair is shinier, softer, and that you feel confident wearing it down again. Feeling less self conscious and happier with your hair is exactly why we do what we do.
Thank you for continuing to trust us, even after your little experiment break.
If there’s anything at all we could improve to earn that fifth star from you, we’d truly love to hear your thoughts.
Team Adegen
R
Robert Gabriel · 1 review · Experienced 2026-02-18 ·
★★★★★
I had tried everything else
I've tried everything from Finasteride and Minoxidil to Carbonic Acid shampoo and had no noticeable change in my hair loss. I tried Adegen for two months and didn't even pay any attention to my hair, until one day someone pointed out to me that my hair had completely come back. I was astonished when I looked in the mirror and compared it to photos from before Adegen, and saw my hair loss completely reversed. Thank you, Adegen!
Reply from Adegen 2026-03-03
Robert, this is incredible to read!
After trying multiple approaches without noticeable change, the fact that someone else pointed out your results before you even did says a lot. That’s often how real progress happens: gradual, then undeniable.
We’re grateful you gave the protocol a chance and stayed consistent long enough to let it work. Stories like yours are exactly why we do what we do.
Thank you for your trust, and for sharing your experience with others.
The Adegen Team
C
Corey · 1 review · Experienced 2026-02-14 ·
★★★★★
I’ve been using Adegen for two years
I’ve been using Adegen for two years, I’m seeing good results, fuller hair definitely. Best product I’ve tried, going to keep using.
Reply from Adegen 2026-02-16
Corey, we really appreciate you sharing this, and especially your consistency over the past two years. That’s what makes the difference.
We’re glad to hear you’re seeing fuller hair and that Adegen has been the best product you’ve tried. Thank you for sticking with it and for being part of the community!
Team Adegen
j
jerry lavery · 9 reviews · Experienced 2026-02-14 ·
★★★★★
Cost
Hi everyone
Even if this product grows hair for you it will stop growing once you stop using product.just work out cost ovrr years of use it would be cheaper to get a hair transplant
Reply from Adegen 2026-02-14
Hi Jerry,
Thanks for sharing your thoughts.
Like diet or exercise, hair health requires consistency — if you stop completely, you’ll eventually return to your prior state.
Adegen focuses on restoring scalp health first. Once results are achieved, many customers maintain them with the ARB Shampoo and regular brushing — it’s far easier to maintain than to restore.
Hair transplants have improved, but they move hair from one area to another without addressing the underlying cause of hair loss. They’re also limited by donor follicles, and many people require additional procedures as hair loss progresses.
If you have any questions, we’re happy to help at [email protected].
Team Adegen
A
Andre Almeida · 1 review · Experienced 2026-02-05 ·
★★★★★
The product was not delivered
The product was not delivered, and customers service seems not to care about it. I’ve been a close for over 3 years the product works, however if the company wants to grow even more it would be helpful to have a customer service that can be on top of deliveries instead of just washing their hands
Reply from Adegen 2026-02-06
Thanks for your review, Andre, and first, thank you for being with us for over 3 years. We truly appreciate your loyalty and are glad the product has worked for you!
We’re really sorry to hear about the delivery issue. While we do ship out all orders within 24–48 hours, once it’s with the carrier, delays can happen that are outside our control, but that doesn’t mean we don’t care. Please email us at [email protected] so we can personally look into your order and make this right.
All the best,
Team Adegen
N
Nick · 1 review · Experienced 2026-02-04 ·
★★★★★
It's been over a week since the label…
It's been over a week since the label for my order was printed and it still has not shipped. When I inquired, all I received we the same information I could get myself. After this long, I would expect a little more information and effort in resolving this issue.
Reply from Adegen 2026-02-05
Thanks for your review, and we truly apologize for the delay. While we ship all orders within 24–48 hours of purchase, once the package leaves our facility, it's in the hands of the carrier, and unfortunately, we’re not a shipping company ourselves so we can't control carrier shipping times.
If you still haven’t received an update, please send us a follow-up email at [email protected], and we’ll do our best to help get it sorted.
Thank you for your trust,
Team Adegen
Customer service is second to none! Been using the products for a little over a year with a few pauses so the inconsistency has come from my side, but when I am consistent, my hair stops falling out and looks so much healthier. Still on my journey but I gotta say, 5 star customer service from John and the team. No blanket statements. They'll ask about your situation and your daily habits and give you an NAS based off of that.
Reply from Adegen 2026-02-02
Thank you so much! We’re glad you’ve seen great results when staying consistent — that’s the key. Really appreciate your kind words about our team. We’re here whenever you need us!
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Tim Smith · 1 review · Experienced 2026-01-31 ·
★★★★★
I am still a bit confused on the…
I am still a bit confused on the application instructions. I have both the sprayer and the dropper, not really sure if I should be using the dropper and if so, how do you get the ingredients from the spray bottle into the dropper. I have just been applying the spray (not the shampoo) onto the dry hair, after I use the roller that wwas included in the shipment. Just use the sprayer? Does that replace the use of the dropper. The youtube video shows the person using the dropper.
Reply from Adegen 2026-02-02
Thanks for your review and for bringing this up — happy to clarify. You can actually use either the sprayer or the dropper to apply the serum; both work just fine. Most customers prefer the sprayer since it's quicker and easier. Ten sprays equal 1ml of the dropper. Hope this helps and if you have other questions do reach out to us over email. Thanks!
D
Doug · 4 reviews · Experienced 2026-01-27 ·
★★★★★
The Customer Care team
The Customer Care team, Kaliyah inparticular, went above and beyond in helping to resolve an issue, that really wasn't an issue...but the actions taken were to help make sure this customer of two years was a happy camper. The action was a kind gesture and was much appreciated.
Reply from Adegen 2026-02-02
Thank you for the kind words! We’re lucky to have Kaliyah on the team — she’ll be thrilled to hear this. We truly appreciate your loyalty over the past two years!
I was really hopeful this would work but after month & months of following the directions I have NO RESULTS! I would not buy again. My suggestion to all is read all reviews before you buy. It seems these days that EVERYONE IS FALSEY ADVERTISING with NO CONSEQUENCES for misleading information on their products. This goes for almost EVERYTHING ADVERTISED from food to hair to makeup & on and on. I am thinking a big law suit is a comming.
Reply from Adegen 2026-02-02
We appreciate your feedback and understand how you feel — we're here to help. We saw that you’ve been using the ARB Shampoo and SM Brushes, which is a great start. For best results, we recommend following the full routine, which also includes the ARB Topical and 10X Roller. If you ever decide to reach out by email, we’d be happy to take a closer look and help on a personal level. We’ll always do our best to support you.
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Tara Davis · 3 reviews · Experienced 2026-01-16 ·
★★★★★
I've only been using the products for a…
I've only been using the products for a week. When I first washed my hair and then tried to blow dry it I was frustrated because the shampoo seemed to leave a residue. However, I kept using the products and tools and found that by the 3rd wash I no longer had the residue. I will continue to use the system in hopes of great results.
Reply from Adegen 2026-02-02
Thanks for sharing your experience! It’s totally normal to notice some residue early on — that’s usually your scalp adjusting as buildup is being cleared out. Glad to hear it resolved by your third wash. Stick with it — consistency is key, and we’re excited for you to see results over time!
K
Kelly Stone · 1 review · Experienced 2026-01-14 ·
★★★★★
It even helped a 63 yr old woman! I’ve been using the protocol for a…
I’ve been using the protocol for a little over three months (shampoo, shower brushes, microneedling roller and serum). At the 3 month mark I noticed significant growth above my temples. I really noticed the difference when I looked back on my before pictures. I’m definitely sticking with it and look forward to more growth everywhere. I have long, fine, curly hair so the shampoo is challenging for me with lots of tangling but I load up on conditioner while I’m waiting the 5 minutes and comb it out. I’m so grateful to have found this company. They’re very supportive and quick to respond with answers to my questions. Very friendly and helpful service!
Reply from Adegen 2026-01-15
Kelly, thank you for sharing this.
Hearing that you saw clear growth around the three-month mark, especially when you compared your before photos, is exactly why we always recommend tracking progress that way. That temple regrowth is a great sign.
We also appreciate you calling out the reality of long, fine, curly hair. You’ve clearly figured out a smart way to work the shampoo into your routine, and that kind of consistency really matters.
Thanks for trusting the process and for the kind words about our team. We’re glad to be part of your journey.
Hair loss is history,
The Adegen Team
Hi Anthony,
Thanks for sharing your experience. We understand how frustrating it can be not to see changes right away. Around the 90-day mark is typically when the hair cycle begins to shift and new baby hairs may start to appear, while more noticeable, cosmetic growth usually shows up closer to the 6-month point with consistent use of the full protocol.
If you’d like, our team can take a look at your routine and make sure everything is lined up to give you the best chance at results. You can reach us anytime at [email protected]
.
Hair loss is history,
The Adegen Team
Product works well. Overpriced, but still works. If pricing was about half of what normal would be, rating would be 5 stars. Used the scalp strum, hair scrubber and metal roller for about a year with decent, not great, results.
Reply from Adegen 2026-01-15
Thanks for the honest feedback, Jody.
We’re glad to hear the system has worked for you and that you’ve seen results over the year. We understand the pricing concern, and for many customers the best way to bring the cost down is through our subscription option which includes discounts and free shipping and helps with long-term consistency.
If you want to take a look, you can find the details here: https://adegen.com/pages/subscribe
Appreciate you sticking with the routine and sharing your experience.
Hair loss is history,
The Adegen Team
M
Michael Novick · 6 reviews · Experienced 2025-12-18 ·
★★★★★
Appreciate the support
Appreciate the support, feedback and suggestions on potentially improving desired results. Had I cancelled without following up with the support team I would not have the newfound wisdom to move forward. Thank you
Reply from Adegen 2026-01-15
Thank you, Michael.
We’re glad you reached out and took the time to talk things through. Getting clarity on the process and knowing how to adjust your routine can make a real difference, and we’re happy our team could help you move forward with confidence.
Appreciate your trust!
Hair loss is history,
The Adegen Team
The best product!
I'm very happy with the results,
My hair is more beautiful than never before, tick, shinning and this stop to fall.
Thank you Adegen for making this product accessible for everybody! =))
Reply from Adegen 2026-01-15
Thank you, Helena.
We’re really glad to hear how happy you are with the results. Thicker, shinier hair and less shedding is exactly what we aim for, and it’s great to know it’s made a difference for you.
Thanks for sharing your experience and being part of the Adegen community. Reach out if you need anything from our team!
Hair loss is history,
The Adegen Team
More false information and advertising. Promise the world and a head of hair with , unfortunately, no results. Followed all instructions and after 15 months.. still waiting!!!
Reply from Adegen 2026-02-13
Thanks for your feedback. We’re genuinely sorry to hear you didn’t get the results you were hoping for. We understand how personal and emotional the hair loss journey can be.
That said, we didn’t see any past outreach from you to our team. We’re always here to help, and we’d be more than happy to personally review your full routine and see how we can better support you.
If you ever feel like giving it another shot, please reach out to us at [email protected] — we’ll do everything we can to help. Thank you for your trust and for giving us your time.
Sincerely,
Team Adegen
