Service is very good
Service is very good. Product is great!
Reply from Adegen 2025-12-02
Thank you, Jan. Really appreciate the kind words about both the product and the service. Glad to have you with us. Hair loss is history, The Adegen Team
About Adegen
Data updated- Website
- adegen.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 83% (15/18)
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Is Adegen legit?
Adegen (adegen.com) has a 3.7 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 83% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Easy access
Easy access, and accurate information.
Reply from Adegen 2025-12-02
Thanks, Theodore. Appreciate you calling that out — we work hard to make everything clear and straightforward. Glad it’s been a smooth experience for you. Hair loss is history, The Adegen Team
Adegen has been very open and Honest in…
Adegen has been very open and Honest in my dealings with them! I placed an order for their 6 month Supply of Shampoo, and 15x Topical Solution! For some reason the Topical Solution did Not arrive in the Package. I emailed them to inform them after I did not receive it for a week, and they were very professional and refilled the merchandise that did not make it in the original order! This is the 2nd Order I have made with them, and they have been Very Professional, and my hair grew back!
Reply from Adegen 2025-12-02
Thank you for the thoughtful review & for your understanding on your order. Glad our team was able to get that missing item sorted quickly for you. We always want the experience to match the quality of the products themselves. And hearing that you’ve already seen regrowth makes it even better. We appreciate you sticking with us. Hair loss is history, The Adegen Team
Great products and excellent service!!..
Reply from Adegen 2025-12-02
Thank you, Fabricio! Glad to hear you’re happy with both the products and the support. We appreciate you taking the time to leave a review. Hair loss is history, The Adegen Team
Remarkable Hair Transformation
I have been using Adegen for about a year and a half with truly remarkable results. I am a 62 year old female who has experienced hair loos with diffuser thinning for over 10 years. Having tried everything from Hair Club ongoing treatments, Minoxidil, a Latisse formula from Italy, PRP, SMP to camouflage… nothing, and I mean NOTHING, offered any significant improvement until I started using the Adegen system. I have stuck with the Topical 15 the entire time, along with the shampoo, brush, and roller (although I am not as consistent with the roller now as I was for the first several months). I wash my hair about 3-4x/week, and my secret tool is the amount of time I let the shampoo sit on my scalp (30+ minutes). I get my hair wet, work the shampoo in vigorously using the brush, and then go about my morning business (coffee, emails, dishes…) before jumping in the shower to rinse it out. I am convinced this has been wildly helpful in my hair transformation, I now have a full head of hair with no obvious thinning. I receive compliments both from friends and family aware of the change, and from strangers who have no idea the hair journey I have been on! I am proof0 Adegen WORKS! I encourage you to get started and stick with it!
Reply from Adegen 2025-12-02
Julie, thank you for taking the time to share this. Hearing your experience after everything you’ve tried over the years really does mean a lot. The consistency you’ve kept with the routine is obvious in your results, and that extra step of letting the shampoo sit is a great tip. Little adjustments like that can make a real difference. We’re grateful you stuck with it and even more grateful you’re seeing the progress you hoped for. Hair loss is history, The Adegen Team
Be aware of side effects
I used this product to regrow my hair. I started with the low potency first, then moved up to medium potency, and then I went up to maximum potency. After I started using maximum potency, I noticed that it discolored my scalp. I informed customer service, and they stated that there's nothing in the product that would cause your skin to become discolored but that I should discontinue use, which I did. The discoloration continued for months, so I finally went to a dermatologist. They ordered a couple prescription creams and prescription shampoo, and they placed me on a regimen of light therapy 3 days a week. The color in my scalp is finally starting to come back. I've been wearing a cap for months because I was more embarrassed of my discolored scalp than not having hair. People need to be aware that there are side effects to this product.
So far so good
So far so good. After only 2 weeks. I’m seeing a difference already. It’s slight but I didn’t expect anything this fast!
Reply from Adegen 2025-12-02
Thanks, Louise! Two weeks is very early, so it’s great to hear you’re already noticing a shift. The changes usually build month after month, so you’re off to a solid start. Appreciate you sharing your experience with us. Hair loss is history, The Adegen Team
It works
It works! What more is there to say!?
Reply from Adegen 2025-12-02
Appreciate you, James. Short, simple, and the highest compliment we could ask for. Glad to hear you're seeing the results. Thanks for being with us. Hair loss is history, The Adegen Team
Marvelous Hair Transformation
I am an almost 62 year old female, and I have used this product for about a year and a half after 10 years of trying everything for my hair loss/significant thinning- shampoos, Hair Club, minoxidil, PRP, SMP, latisse… this is the ONLY thing that has offered dramatic, positive results. I use the topical 15, shampoo, brush and roller (although the roller I am far from disciplined about at this point). It took abot two months of really following the program to see my shedding almost stop and baby hairs start to grow— since then it’s gotten better and better. The ONE TRICK that I credit for my fantastic results is that when I wash my hair (about 3x/week), i wash and vigorously work in the shampoo, and then I let it sit on my scalp for 30-60 minutes while I go about me morning routine (coffee, email, face, teeth…) before washing it out. I really believe that extra time has been my secret weapon. I no longer have any visible thinning or spots. Best wishes on your hair journey- I encourage you to give Adegen a real go!
Reply from Adegen 2025-12-02
Julie, thank you for taking the time to share this. Hearing your experience after everything you’ve tried over the years really does mean a lot. The consistency you’ve kept with the routine is obvious in your results, and that extra step of letting the shampoo sit is a great tip. Little adjustments like that can make a real difference. We’re grateful you stuck with it and even more grateful you’re seeing the progress you hoped for. Hair loss is history, The Adegen Team
shampoo only
Only using shampoo.........but find it better than most any shampoo I have tried.
Reply from Adegen 2025-11-10
Thanks, Richard! We’re glad to hear you’re loving the shampoo and finding it stands out from the rest. Even on its own, it’s great for keeping the scalp clean and balanced. If you ever want to take things further, pairing it with the topical and roller can help unlock even stronger results. Hair loss is history, The Adegen Team
Fast Response Time
I’ve been using the ARB 5% Topical and decided to try the 15% strength. Unfortunately I found it a bit too sticky for me and wanted to return the product. I received a fast and courteous response instructing me on how to send it back and was issued a full refund. As an e-commerce business owner I understand the importance of customer support and communication and found Adegen to be right on point.
Reply from Adegen 2025-11-10
Thanks, Michael! Really appreciate you sharing this. It means a lot coming from a fellow business owner. Glad our team could make the return process quick and smooth, and we totally understand the 15% can feel a bit thicker due to the higher concentration. Your feedback helps us keep improving and we’re grateful for your trust in Adegen. Reach out if you ever need anything else from our team. Hair loss is history, The Adegen Team
I have been using adegen for years now…
I have been using adegen for years now and their shampoo has been amazing. I order it to whatever country I am in and use it religiously everyday. I do this along with the SM brush for a few mins scrubbing my scalp and leaving it in and then using a tiny bit more shampoo and rubbing it through my scalp with my fingers and then leaving it in my hair to the last mins of my shower. My hair has been more full and feels great during and after shampooing!
Reply from Adegen 2025-11-10
Thanks for the awesome review! That’s some serious dedication... no matter where you are in the world says a lot about you and we commend the consistency! Sounds like you’ve built the perfect routine with the shampoo and scalp brush, and it’s great to hear your hair feels fuller and healthier as a result. We appreciate your loyalty and the care you’ve put into your process. Keep it up, it’s clearly working. Hair loss is history, The Adegen Team
on time hopefully...
Very Thick
Very thick and doesn't seem to absorb very well. Pillowcases were messed up.
Reply from Adegen 2025-11-03
Hi Brenton, Thanks for the feedback. The Topical 15X is our strongest formula, and because of that high concentration, it’s naturally a bit thicker than typical serums. We recommend massaging it thoroughly into the scalp to help it absorb fully before bed to avoid transfer onto pillowcases. If you’d like, our team can share a few quick tips on application. Just send us a note at [email protected] and we’ll walk you through it. Hair loss is history, The Adegen Team
Six months
Six months, and no results.
Love this product
Love this product! I lost a lot of hair with GLP1, and Adegen is my hero! Lots of little new hairs are finally sprouting!
Reply from Adegen 2025-11-03
Thanks, Kimberly! We’re so glad to hear Adegen has helped you bounce back after GLP-1–related shedding. Those new baby hairs sprouting in are a great sign that your follicles are reactivating and responding to the routine. Appreciate you sharing your story. It’ll give hope to a lot of people going through a similar experience. Hair loss is history, The Adegen Team
The quick response was amazing
The quick response was amazing. Responded to my question in minutes.
Reply from Adegen 2025-10-28
Thanks, James! Glad to hear our team was able to get back to you so quickly and help with your question. We always aim to make support as fast and seamless as possible. Appreciate you taking the time to share your experience. Hair loss is history, The Adegen Team
When product didn't arrive as stated
When product didn't arrive as stated, they jumped on it and within days product was at my home.
Reply from Adegen 2025-10-28
Thanks, Melissa! Our team works hard to provide a great experience, so we appreciate you making this note and that we were able to jump on the issue and get your order to you quickly. We always want things to arrive on time, but when something goes off track, we do everything we can to make it right fast. Appreciate your patience and kind words. Hair loss is history, The Adegen Team
Failed after 12 bottles
I used this for more than 6 months. 6 bottles of their normal potency and 6 bottles of their high potent solution. Mind you, I consumed 12 bottles in 6 months. They say 6 bottles will last you 6 months. I tried to cancel after the first fail and was talked into trying the stronger solution. Nothing. Avoid this product.
Very easy products to use
Very easy products to use. Have been using daily (almost without exception) and see a significant difference. The thinning on top of my scalp has filled in and I don’t feel self conscious anymore. Couldn’t be happier!
Reply from Adegen 2025-10-28
Thank you, Lisa! We’re so glad to hear how much easier and more confident you feel with your hair after staying consistent with the routine. Seeing those thinning areas fill in and watching that confidence return is exactly why we do what we do. Appreciate your dedication and kind words, it means a lot to our team. Hair loss is history, The Adegen Team