Affordable Screen Company is the leading industry provider of custom window screens, replacement window screens and solar screens made of the highest quality, at affordable prices. Our window screens and solar screens are made to your exact specifications here in the USA and shipped right to your door for an easy DIY installation at an unbeatable value.
Is Affordable Screen Company legit?
Affordable Screen Company (affordablewindowscreens.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 83% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-25.
After unsuccessfully trying to DIY a replacement screen for my sliding window, I went on a quest to order a replacement screen. I was shocked to see some of the prices quoted, the turnover time, and the shipping costs.
I came across Affordable Screen Company and placed my order with them since they were more affordable than others. My screen was delivered a couple of weeks later on a Sunday and I could not be more pleased. Packaging was top notch and the fitment was perfect. Don't hesitate to order from this company.
I wasn't able to determine the manufacturer of the windows in my current home to order standard replacement screens so I was pleased to come across Affordable Screen Company. I didn't have complete confidence in my measuring skills but they are perfect! I thought the price was more than reasonable for custom and shipping was fast. Thank you!
I contacted Affordable Screen Company after seeing an advertisement on Facebook. They were quick to respond so I started looking at what all they have to offer which lead to several questions and several back and forth emails. Once I had all the information I wanted I placed my order for eleven screens to do all my house windows. They look great, fit perfectly and hopefully will last as long or longer than the previous ones. I’m very pleased with my purchase from start to finish. And since we’re practically neighbors they shipped them out and I had them the next day.
I just received my screens. They are perfect. What a wonderful job. I received them in just under two weeks. They were well packaged for shipping making it nearly impossible for damage to occur. They fit perfectly and the quality is excellent!
Mark
Great quality storm windows and prompt customer support!
I order 5 Storm Windows for my barn and they arrived on time (in 8 weeks) and the quality is top notch. I had some questions about how to remove the screens and customer support called me right back.
No issues and great quality for the price. I would highly recommend these guys 100%.
These guys are scam artists and liars. I ordered some window screen parts on 8/2/2025. It should have been a quick, easy order. Put some parts into a box and ship. I didn't hear anything for 2 weeks. I contacted the company. They said "They're working on it." Nothing for another week or so. I goto Paypal and submit a dispute (not a claim) allowing the seller to respond. No response. I then upgrade the dispute to a claim. NOW they respond. They only have 1 or 2 more days to put in a shipping tracking number or Paypal would automatically rule against them, so they entered into Paypal a FAKE tracking number to delay the dispute. What a bunch of scam artists. They finally said they "overlooked my order" and agreed to refund my order. Stay away from these guys. They suck!
Reply from Affordable Screen Company2025-08-27
We’re very sorry to hear about your experience and sincerely apologize for the frustration this caused. It’s never our intention to delay or mislead our customers. After reviewing your order, it looks like there was an oversight on our end that unfortunately caused the delay. Once we became aware of the issue, we immediately processed your refund.
My initial order arrived damaged, but Affordable Screen Company quickly sent replacements. Unfortunately, the replacement order was incomplete and incorrect. After 16 back-and-forth emails with customer service, the end result was a partial refund—and four windows still without screens. I do not recommend Affordable Screen Company.
Reply from Affordable Screen Company2025-08-21
We’re truly sorry to hear about your experience. While we’re glad we could quickly send replacements after the initial damage, we regret that the replacements were incomplete and that our communication left you feeling frustrated. We had hoped to have the opportunity to get the two screens remade for you but you requested a refund which is how we handled it per your request. We are unaware of any other issues with two additional screens as the others were the size you requested.
Your feedback is important to us, and we will be reviewing our order fulfillment and communication processes to prevent situations like this in the future.
On October 8th we placed an order for a custom window replacement screen from Affordable Screens.The website instructions were easy to understand. We appreciated the attention to detail and the reminder to measure twice!
When the screen arrived this week, we could not have been more impressed with the packing. At the time of the order, we were a little surprised at the $31 shipping charge, but realized shipping is only “free” on Amazon! The screen was carefully placed in a box with a custom wood frame that kept it perfectly protected during shipping and delivery. The box was sealed all around with tape that said “FRAGILE.” Wow!
Thank you for demonstrating the kind of care a family owned business shows its customers. If we need a replacement screen again we know who to contact!
Sincerely,
The Gentry’s
Ordered five huge storm windows for my Lanai. Took a while to receive but I love the windows. My only complaint is one screen had a small tear and EVERY window (not screens) the slide bolt to slide and lift the window was broken on every one & had to replace (reason for 4 stars). I would still order again through this company.
I'm very happy with my new window screens. Well built and arrived in pristine condition. Well worth the 12 week wait. Custom made and you can't beat the price. We had some windows that needed replacement storm windows that weren't standard sizes available in big box stores. I will definitely not hesitate to order again in the future. Also customer service was responsive to emails and voice messages and were very helpful with explaining how to measure for your preference (which I was a little nervous about as I am the furthest thing from a carpenter). Easy installation. Did it ourselves.
Ordered the screens and the arrived timely in the 7 to 8 working day statement. Checked measurements on all screens and they were cut exact. They guy that reviewed and in December 2023 and was upset they refunded his money? What a cry baby. I installed the same way he was crying about and drilled my own holes. Affordable screen even made sure I had no see um screen after my order was in and I called customer service. No complaints except I wish they would have identified each screen dimensions but I can read a measuring tape and it worked out.
I called Affordable Screens to check if they could drill extra holes as if I were using plunger pins. I wanted to use the holes to direct screw the screens to existing porch posts. They agreed they could.
About a week later I had the measurements and called in an order of 12 screens, all custom sized for the renovated porch. $458.48.
Four days later a manager/owner or whoever he was, contacted me. He said his company did not agree with the type of installation I was doing. Huh?!
An email from Affordable reads:
Hi Michael,
Sorry, we just do not feel what you are trying to do is going to work the way you feel it is because of our experience with the frame material.
We have canceled your order. Please allow 24-48 hours for it to be reflected on your statement.
Thanks,
Matt
I was stunned! I didn’t know I had to clear my project with Affordable and told him so. He had no clue I had installed “outside” shaped pvc molding that framed out each window. I told him this and how ridiculous it was that I had to explain myself. I wasn’t about to beg someone to take my $458 and asked for a refund.
Some people insert themselves in others business to inflate their own importance.
10-30-2023. This is in response to your reply. Let’s be accurate. You were cordial on the telephone though you cancelled my order before I explained the opening was framed.
I was highly annoyed to say the least. I did ask for the refund and said I would review Affordable on social media. You then gave me the option you wrote about in your reply. My option was to sign a waiver of liability. Obviously by your offering a waiver, you weren’t concerned about the safety of the installation. You were more worried about my review and the $458.
You did save me money, I purchased the parts to make the screens myself.
Be well, I hope for your business this was an isolated occurrence. Thank Steve for me for his patience.
Reply from Affordable Screen Company2023-10-30
We try to be accommodating to most of the custom requests we get, but with Michael’s request, we felt it would negatively impact the integrity of the screen frame resulting in a poor quality product. We offered other recommendations but he decided to cancel his order.
The extra large custom sliding screen door I ordered assembled in about an hour and fit perfectly.
I got a nice follow up e-mail from Customer service to make sure I was 100% satisfied. Great product for low price.
I ordered the 7/16 X 1 frame parts along with the metal corners that fit inside the frame. This requires cutting the frame stock at a 45-degree angle. All these items worked very well, and the completed frame is robust for sure, unlike the puny stuff you might buy at HD or Lowes. I am very pleased!
What a waste of time and over priced. I ordered 2 kits the same size down to the 1/8th inch. When the kit arrived, the frame was a standard 36X72, not the custom size I ordered. So I had to cut each piece myself. I then proceeded to roll the spline in and it was too big. According to their own chart I needed a 0.115” spline. I had to go to Home Depot and the smallest they had was 0.125” and I fought with that for hours getting it in. If I was going to have to cut the frames I would have purchased everything from Home Depot and saved some money. Why was I asked for the size down to the 1/8th inch? Good question. Other reviews stated that they do not take anything back but will give you a discount on future orders. Not for me with this sorry excuse of a company.
Reply from Affordable Screen Company2021-10-15
We contacted the customer and he received the size kits he ordered which we only sell in standard sizes so that it's convenient to cut down if necessary. The only products we go down to a specific fraction are the custom screens which is not what this customer ordered. We did make a mistake in the spline that was sent which we resolved by sending him the correct spline.
Ordered Sunbrella sunscreen. It arrived in a timely manner and was exactly what I ordered. The box that it came in was damaged significantly but the product was not damaged.
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