AFTERSHOCK PC is the OFFICIAL Distributor and System Builder for CLEVO based systems in Singapore and Malaysia. We specialize in delivering Bleeding Edge High Performance Notebooks with service and support that you can count on. We also feature Epic cu...
Is AFTERSHOCK PC legit?
AFTERSHOCK PC (aftershockpc.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the incredibly helpful, knowledgeable staff members who assist throughout the ordering process. Many consumers note that the ordered products arrive securely packaged, run extremely smoothly, and deliver fantastic overall performance straight out of the box without any initial trouble.
However, some people mentioned encountering minor hardware issues upon initial delivery, such as loose internal components, missing parts, or unexpected system crashes that required attention. A few consumers also experienced occasional delays with repairs or felt that certain build details, like cable management, could have been significantly improved upon arrival.
Auto-generated from all reviews of this business. For reference only.
The company had great customer service… after I messaged a tonne. The pre built PC took 3 weeks to get to me, this was on the shipping company and was handled eventually which was nice.
Have had my Pc now for maybe 2-3 months. I constantly have issues with it unfortunately. My wifi doesn’t connect properly even with ethernet, and we have insane WIFI. I thought there was an issue with my headphones not connecting to it but it could pair with everyone else’s PC, phones etc just fine and will decide when and when not to work.
When it is working it’s great. On paper it should be better than my partners PC, but just always having small - extremely frustrating inconveniences with it.
I ordered a new pc and it was running great for a month and then randomly stopped working. I dropped it in to a local repair place to diagnose the issue while I tried to get in contact with aftershock. I grabbed the email from their website and sent in what happened. 2 days later got a replay saying it was the wrong email and I should contact the Australia branch?! Didn’t even forward it on or anything just wrong, try again. So I emailed the right email address. 3 days to get a response which asked for the exact same information that I’d included in the original email. Meanwhile I got the diagnosis back from my local repair place and both ram sticks had failed and would need replacing (should be WELL within warranty). I included this in my reply to the latest email. Unsurprisingly absolutely no response 2 days later.
Absolutely horrible, I’ve been too busy to call them during hours as I’m in a seperate state.
From what I can tell the AU store is absolutely useless and just used the good name of the Singapore store and are absolutely ruining it. The Singapore store appears to be actually good but I don’t have much experience with them
I purchased a gaming PC from AFTERSHOCK three years ago. It has worked perfectly until recently when it had a mouse tracking issue. I emailed AFTERSHOCK and they provided me with a range of solutions which unfortunately didn't work. I organised a Technical Support Call and after an hour we had our PC back up and running. I am technological illiterate when is comes to PC's and Dylan was extremely patient and talked me through a number of different solutions. I cannot thank Dylan enough for his exceptional customer service, knowledge and support. He is a credit to the AFTERSHOCK service team.
So I write this review with a heavy heart as I love their products but I feel like there is certainly room for improvement when it comes to support and updates.
I have purchased a custom built laptop approximately a year and half ago and it has been perfect, I have recently had some troubles with it and sent it off for repairs and this was a month ago. At first support was super friendly and quick to help me so we sort it all out, I send it off and quickly receive an update of what went wrong, now here is where a problem arises. I have only recently changed my email address and as I have communicated this when I sent the laptop to get repaired I thought that it would be fine moving forward, I didn’t hear a word for quite some time (a couple weeks) so I followed up and asked for some updates and notified them that I have yet to receive the invoice. I receive an email apologising that they sent it to my old email (which I cannot access) and I completely understand and once I finally received it I payed it off instantly and notifying them that it has been done however it is now 6 days later and still no update. Somewhat irritated at this point as I work FIFO and sent the laptop away expecting to have it back in time for my leave however at this point I am still in the dark as to when I would have it returned to me.
Absolutely impossible with communication when we have had an issue with our daughter’s computer. No way to get straight through to technical support and no replies by email. Left with a non-functioning computer. Whole experience has been stressful. Will also add that they are unapologetic and sarcastic. Added stress where it was not needed. Avoid at all costs!!
I dunno why Aftershock get so many 5 stars. My personal opinion for u all to reference.
Customized an all white pc (casing, gpu, MB, choose white braided sleeve cables.. Etc).. Received all white but power cable to gpu is black.....
Me :why?
AS: Looking at the GPU you have chosen, the RTX 5070 Is using the 12V-2x6 connector which the GPU manufacturer to not use any cable extension aside the one provided by them due to potential melting the connector. Hence, the cable connected to the GPU is straight from the PSU as suggested by the manufacturer.
Also as upon checking, the adapter that comes with that comes with the GPU is in black color.
Me: amazon selling can handle up to 600W.
AS: Alright. I just got their feedback on this matter and it seems that they can order a special cable for the GPU connector which we can have the system brought down to the service center and have this braided cable installed. It is basically the 12VHPWR which similar to 12V-2x6 cable in white color.
In short, requested to install on site, rejected. Request to pass me cable I install myself, rejected. Fine... Queried on lead time to bring back install cable. 3biz days.. Bcos need to do full suite of testing on the GPU itself, this is to ensure the connection is proper and no interference , etc ... Need to do benchmark testing as well to ensure the system running well....
Wow. So impressed by the dedication and thoughtfulness. Akin to telling me you change your TV cable need full suite testing. You change your handphone charger cable need full suite testing. You change your laptop charger cable need full suite testing.
I should have juz gone for the cheaper non customized build. But I know it doesn't last. 2nd and possibly last purchase from them. Should have listened to my friends when they recommended MANSA
These guys are great! I bought a gaming laptop off them some years ago, and recently the team helped with some minor repairs (due to age). Team was very communicative and helpful & solved all the issues, would definitely recommend purchasing through AfterShock as they have amazing customer service!
Overall, their service was great, and I would definitely recommend them to others.
Aftershock was very patient with me and accommodated my requests for my system when my old one (also from Aftershock) spoilt. The people on chat were very helpful, and the people at the service center, especially Dempster and Joshua, took time out of their busy schedules to help me as well.
When my new build had some issues, they quickly got it delivered over to get it fixed even though they could have waited a while longer so that I can have it working again faster, which I really appreciated.
Very good service from Mirza. Willing to help me with my problem and come out another solution for me. Although I have to ask for update but I happy with the service i received l.
Thank you for fixing my PC that had caused me problems and Thank you Mirza for telling me the diagnosis and the repair remarks, didn’t even waited that long for a reply too
Had issues with my pc graphics drivers and Azmi was quick to reply and respond and guide me through my issues !! Really happy with the service:))) thank you for the guidance <3
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