Amazing technical support
Amazing technical support. 👌🏼👌🏼
About AIMS Power
Data updated- Website
- aimscorp.net
- Category
- Home & Garden
- Location
- United States · Reno
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 100% (3/3)
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Is AIMS Power legit?
AIMS Power (aimscorp.net) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Fantastic response time
Fantastic response time. I spent all morning searching on google and amazon for a fuel pump and finally emailed tech support. Angel had me taken care of with a couple of hours through several emails. I will definitely start here first if I have issues in the future.
Angel in Tech support is a genius
Angel in Tech support is a genius, and very easy to work with. It's reassuring to know that knowledgeable, professional help is only a phone call away.
Very prompt tech. Support
Very prompt response and it was a pleasure connecting with support.
Asked a question aftr business hours…
Asked a question after business hours regarding compatabilitgy of controller and had an answer the next morning before noon. Received the perfect answer from Angel Cruz.
Chris Cady is the best in my book
Chris Cady is not only a good employee. He is a friend. Not only a friend but a great friend. I appreciate him like family. He help me in everything that I need. Explain things to me in a very cordial way. He is always in a good mood. Talking to him make my day better. I am glad he is my contact with the company.He is great at sales
Angel tries his best but the electrons…
Angel tries his best but the electrons are kind of individualistic at best. Great effort all around
Angel answered all my questions
Angel answered all my questions. Give me some good advice.
I had a super technical question with a…
I had a super technical question with a lot of components in a motorhome. Aims Inverter/Charger, Aims Solar Charge controller. I wanted to know how to handle mismatched chassis and house battery types into the whole system and how it impacted the alternator charging circuit with LifePO4 house batteries. A tech got back to me within a few hours and told me exactly what I needed to purchase. Great job tech assistance!
Very happy with the help I received…
Very happy with the help I received from Mr. Angel Cruz. He took the time to walk me through the problem I was having util we got it figured out. Hard to find that now days. Thank you again. Darrell S
AIMS THE BEST EVER.
All the people at Aims are the best at helping your solve your problems very knowledgeable on anything to do with solar. Could not ask for a better team of people to work with. Thanks much for all your help. Dan F
I had an issue with my 5 year old AIMS…
I had an issue with my 5 year old AIMS Inverter (Model No: PICOGLF30W24V120VR) where the AIMS would no longer kick into charging the batteries when the generator was running. Within 24hrs., another issue started where the inverter shuts down anytime it is given a load that exceeds approx. 1KW and then displays no LED's being lit with only a continuous beep so I reached out to the AIMS Tech. Support. Angel Cruz promptly got back to me to help me troubleshoot my system and gave me an option to fix it by purchasing some parts that were potentially at the end of their life cycle, in particular the capacitors. I ended up installing an old Outback inverter that a friend had laying around but will probably rebuild that old AIMS with a new control board and power board as mine are apparently shot due to age and or corrosion. Well, at least I got a good five years out of it living right next to the ocean in Hawaii.
Had a malfunctioning temperature sender…
Had a malfunctioning temperature sender in my lithium battery. They sent me a new sender and harness within a few days and talked me through the installation over the phone. Angel did a great job of customer support! George.
They were very easy to work with ,great…
They were very easy to work with ,great help
Waiting to see if they can help
I am dealing with AIMS Power Tech support.
Can't live without if your doing solar projects.
Very nice people,in the states make a wonderful product built to last.
Mr. Angel Cruz Tech Support with AIMS Power Inc
Mr. Angel Cruz Tech Support with AIMS Power Inc. is the best, took time to explain it to me (more than once) LOLO. anyway keep up the fanatic work that you and your team do. Ron J
Awesome service
Awesome service. Thanks. Chris was a BIG Help he checked all my boxes and concerns. He was a Big help. Thanks for All your help. Would recommend 100%
Angle Was Patient
Angel was patient, very knowledgeable and spent all the time necessary over several days to diagnose an AIMS battery and inverter. It is now working perfectly. I will replace the 12-year-old AIMS battery with a new AIMS battery for continued superior performance.
Always provide a quick response
Always provide a quick response. Just good company and people to work with. Can’t be best.